A.J. Lucius

**** ********* ** • Crestwood, KY ***14• ad184o@r.postjobfree.com • (502) -602-7152

Operations • Sales • Production • Finance • Customer Service Proven Leader with extensive Operations and Sales Management experience. An established record of accomplishment in contract negotiation, sales training, process improvement, and P&L management. Remains calm and poised even in high- pressure situations. Leverages in-depth knowledge of industry trends and shifts to offer valuable insights on opportunities for new growth and expansion. A verified career record in customer satisfaction with a history of client retention accomplished by focusing on staff development, customer relations and quality assurance processes.

• Staff Development

• Profit and Loss Management

• Effective Leadership

• Six Sigma Methodologies

• Safety Programs

• Customer Relations

• Customer Retention

• Budget Management

• Contract Negotiations

Professional Experience

Blåkläder LLC

Managing Director; Louisville, KY (October 2023 – November 2023) Full P&L responsibility for Blåkläder in the US. Lead a team, in the US market and meet the targets that are set out for the company and the specific region. Meet potential clients by growing, maintaining, and leveraging your network. Develop customer segment (vertical) sales plans in line with the European go to market strategy. Work with other Country leaders and group management to develop and share knowledge to better serve the needs of the existing and new customers. Build forecasting tools to manage supply and demand of products and better report on pipeline and growth. Leverage communication tools to gather “Voice of Customer” to drive an improved customer experience and new product direction. Build, motivate, manage, and organize in line with Blåkläder’s company culture. Create and help implement marketing plan in order to build a long term brand awareness in the USBuild strong relationships, internally and externally, to ensure the overall success of new sales.

Aramark Uniform Services

Sales Manager; Louisville, KY (May 2022 – September 2023) Responsibilities/Essential Functions: Lead a team of sales professionals and drive profitable sales growth in assigned territory; Recruit, develop, coach, and support new and existing Account Executives, and ensure that they meet their weekly activity guidelines to achieve high performance; Evaluate and develop existing and new business opportunities through a consultative selling approach; Build strong relationships, internally and externally, to ensure the overall success of new sales.

Accomplishments:

Q2 2023 YTD – 127% to Plan YTD, Currently Ranked #8 Sales Manager in the Company Q1 2023- Trained and promoted new Account Executive to Regional Account Executive in first 6 months Q4 2022 – 106% to Plan, FY22 98% to Plan

General Manager; Minneapolis, MN (March2020 – May2022) Use strategic and leadership skills to facilitate employee selection, development, retention, motivation, and strong customer relationships. Oversee an operation of 300+ employees. Participate in hands-on activities in the market center and in other field locations. Establish a cohesive team between service, sales, and production departments to meet and exceed profitability and growth goals. Other responsibilities included recruiting, hiring, training and overall staff development for all operational direct reports.

Accomplishments:

FY22 – 107.5% Revenue to Plan (972K > Plan), 136.5% Profit to Plan ( 871K > Plan) FY22 – Operation was ranked in the top 10 performing Market Centers in the Company

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A.J. Lucius

7514 Briarwood Dr • Crestwood, KY 40014• ad184o@r.postjobfree.com • (502) -602-7152 General Manager; Odessa, TX (July2019 – March 2020)

Accomplishments:

FY19 - $110% Revenue to Plan and 123% to Profit

Improved Agencies: Q3 FY19 Q2 FY 20

ADS: + $290.49 per RT MRS: + $1,582 AWRV FA: + 2.8 per RT Improved Engagement

General Manager Designate; Omaha, NE (August 2018 – June 2019)

Accomplishments:

Top AGM/ GMD Aramark Super Star

Medline Industries

Post-Acute Account Manager; Des Moines, IA (June 2016 – July 2018) As the Account Manager in Iowa, I have ownership and leadership of my territory. Responsibilities include managing the post-acute care market including long-term care facilities, home health, and hospice agencies and medical equipment providers. Strategically selling clinical and operational solutions to all levels of decision makers including owners, senior clinical officers and purchasing managers. Cold calling and prospecting to develop new business opportunities. Diagnosing and uncovering business needs and presenting new product solutions and initiatives, providing customers insights on current industry trends and regulations.

Accomplishments:

Rookie Rep of the Year 2016

124% Quota 2016

Medline Trip Award Winner 2016

18.9% Growth of Non-National Accounts 2017

Medline Program Rep of the Year 2017

Cintas

General Manager/ Market Sales Manager; Des Moines, IA (June 2011 – February 2016) As the General and Market Sales Manager in Iowa, I had P&L responsibility for two for Cintas Industrial Laundry Locations. Other responsibilities included recruiting, hiring, training and overall staff development for all operational direct reports. These direct reports covered the central portion of Iowa in providing products and services (uniform products, facility services, hygiene supplies, cleaning chemicals). My customers/ prospects include; heavy industrial, food processing, health care, hospitality, restaurants, etc. This extensive customer base included Fortune 500 companies such as; John Deere, Cargill, Valero and DuPont. This experience has allowed me to work with multiple levels of decision-making process from C- Level Executives to Procurement Managers.

Accomplishments

Improved Growth: 2011- $6,980,826 2015 - $11,368,508 – Achieved Double Digit Growth Annually Improved Net Profit: 2011 – ($84,797) 2015 - $1,504,225 Customer Retention: 2011: 2015 > 94 %

Top Iowa Workplace 2015

Peak Performing Service Managers 2015: All 3 Service Managers Represented Sales Leaders Club FY13 2013: Presidents Club Market Sales Manager Service Manager (Uniform/Facility Services); Des Moines, IA (February 2011 – June 2011) Manage the operation's Service Department. Hire, train and develop Service Department personnel; renew customer contracts, negotiate price increases, maintain service to customers.

Accomplishments

Decreased Delinquent Contracts from 4.9% to .2%

Improved Total Rental Volume on Assigned routes by 6.7% A.J. Lucius

7514 Briarwood Dr • Crestwood, KY 40014• ad184o@r.postjobfree.com • (502) -602-7152 Facility Service Sales Representative; Des Moines, IA (April 2008 – February 2011) To sell Facility Services products to all qualified prospects profitably and ethically.

Accomplishments

Presidents Club FY 11

Achievers Club FY 10 Qtr. 1,2,3,4

Service Training Coordinator (STC); Milford, OH (May 2007 - April 2008) Work directly with a team of Facility Services Service Sales Representatives (Route Drivers), both on route and in- house. Primary duties involve hands-on training of newly hired Service Sales Representatives regarding customer service and sales techniques.

Management Trainee (MT); Milford, OH (January 2006 - May 2007) The Management Trainee program combines a series of rotations in various departments (Service, Sales, Operations, Office) and classroom seminars, with the purpose of preparing the individual for what area best matches his or her interests, skills, and abilities.

Education

University of Cincinnati – Carl H. Lindner College of Business Bachelor of Business Administration, Marketing, and International Business 2004

Activities

University of Cincinnati Football Team (2000-04)

UCATS

Sigma Chi

Honors & Awards

Team Captain, Football (2003, 2004)

Four Year Lettermen, Football (2001- 04)

Bearcat Scholar Athlete (2001- 04)

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