Joann Bradford

Trenton, NJ ***** ad1841@r.postjobfree.com

+1-609-***-****

Joann Bradford

*** ****** ******

Trenton, NJ 08618

1. 964-6691

ad1841@r.postjobfree.com

“To Whom This May Concern”

This organization has been recognized as one of the best places to work especially when trying to get back in the job field. You have deliberately set out to create this culture, and it shows! It is my

understanding that you have been deluged with resumes since Computer land released their list of the best companies at which to work.

Mine is one more, but I do have some experience that is hard to come by, and sets me apart from my peers.

My clerical experience gives me a unique ability to apply technology, in all its forms, to business processes. Some of my business process knowledge includes accounting, finance, facilities, inventory control, budgeting, vendor management and various operational processes.

I have experience with financial advisors, lenders, high growth managements, forensic patient’s medical records, residential and businesses income tax, accounts payable and accounts receivable and processing improvement.

I have delivered excellent customer service and great problem solving strategies, as well as projects on schedule/on budget and in alignment with the business strategy. Software I have used: WORLDNET, PIPELINE, and ACCESS just to name a few.

I would appreciate an opportunity to talk with you or someone in your organization to see where my skill set would be of the greatest benefit to your company.

Sincerely, Joann Bradford

Work Experience

Site Manager

Phoenix Behavioral Mental Health

October 2023- present

Greet all incoming visitors, monitor sign in/out log; scan in system daily.

Supervise housekeeping/maintenance staff.

Ensure daily session attendance for programs are updated throughout each day.

Communicate directly with medical staff when consumers need refills as needed.

Provide all staff with copies of medical team’s scheduled appointments on or before scheduled day.

Complete QA quarterly checklists on regular basis.

Complete necessary filing, copying, faxing, mailing; ensure all outgoing correspondence is mailed out daily.

Ensure supervision of all scheduled breaks (for clients in program) is provided on a daily basis.

Maintains client confidentiality laws. (HIPPA LAW)

Health access rep

Capital Health Medical Center - Hopewell - Pennington, NJ October 2021 to Present

•Obtain insurance information on each patient registration.

•Follow payer requirements for authorization, pre authorization, referrals, coordination of benefits form and in network verification according to insurance card database .

•Assist with data collection in support of quality performance improvement initiatives.

•Act as a liaison for physician office and ancillary departments.

Medical Records Clerk

Providence Nursing and Rehabilitation Center - Trenton, NJ

November 2017 to March 2020

Collect all labs and wound rounds and file in order by date. Put together admission and readmission charts.

Faxing new medicine orders to pharmacy. Thinning charts.

Pulling chart information for doctors, social workers, and therapy tech.

Nursing Service Clerk

Ann Klein Forensic Center - Ewing, NJ January 2016 to February 2017

Nursing Service Clerk

•Under supervisory of nursing employee in charge of health care facility on nursing unit.

•Perform general clerical duties preparing, compiling and maintaining patient medical records with in the units and in the archives.

•Working with the doctors and nurses maintaining accuracy of the utmost importance in respect of the HIPPA law at all times.

•Attention to detail, analytical and technical ability to excellent manner and confidentiality.

Manual Check-In

Educational Testing Services Warehouse - Township of Hamilton, NJ May 2015 to June 2015

Hamilton, NJ May 2015-June 2015 Manual Check -In

•Soldering- Inputting college student's responses Cd's and cassettes from state board exam into binder.

•Scanning Master CD's and student's response CD's and cassettes. (2500-4850)

•Attaching AP number labels to student response items.

•Making AP number labels.

Customer Service Rep./Tax Temp

Merrill Lynch FSB - Hopewell, NJ January 2011 to April 2011

•Provided frontline call support for external/ internal ML Client for calls related to tax reporting 1099- B year end statements.

•Heavy inbound phone volume (150-200) with considerable research in a call center environment.

•Demonstrated excellent customer service skills with a strong attention to detail.

Customer Service Rep Merrill Lynch FSB - Hopewell, NJ February 2010 to April 2010

•Researching 1099-B, Original Issue Discount (OID) questions using systems of Passport, Pipeline, Worldnet and Access.

•Calculating stocks and bonds to proceed to come up with cost basis and historical pricing.

•Arrange files and handle correspondences, sufficiently understanding the mathematics of the cost basis.

•Data inputting, record keeping, and preparing information to get allocations for 1099-B, 1099-MISC, 1099 DIV etc.

Customer Service Relations

Cenlar FSB - Ewing, NJ August 2009 to January 2010

•Individual telephone and written communication with borrowers, attorneys and other agents to obtain due and past due monthly installments and the other applicable fees.

•Maintain portfolio ratios in accordance to published and company standards.

•Prepare and submit incurable delinquent files.

•Accounts payable and accounts receivable for mortgage payments per month.

•General office duties, answering phones and handling issues in a timely fashion.

Consultant/Researcher Merrill Lynch FSB - Hopewell, NJ January 2009 to April 2009

•Calculating stocks and bonds to proceed to come up with cost basis and allocations.

•Researching incorrect data on the 1099-B, making correction and re-issuing a update one.

Customer Service Rep

Educational Testing Services - Trenton, NJ March 2008 to July 2008

•Scheduling appointed test for potential teachers, principals, and school administrators.

•Processed accounts payable with credit card payments.

•Allowing candidates to hear their results via telephone.

•Informed candidates of the required test and the requirements that is subjected to be taken in a specific state.

Office Manager Assistant/Tax Preparer Comp-Consulting Financial Services - Trenton, NJ December 1999 to April 2008

•Skilled at handling multiple responsibilities concurrently, organized and efficient.

•Generated clients' bills, place collection calls, and file paperwork and needed litigation.

•Handled complex issues professionally.

•E-filed residential income taxes and learned the rules of IRS audits.

•Data entry of financial transactions and maintaining the charts of accounts .

Education

Some college

High school diploma or GED

Skills

•Medical Records

•Scheduling

•Billing

•Word

•EMR

•Clerical

•Microsoft Excel

•Receptionist

•Excel

•Medical Office Experience

•Tax Experience

•Accounting

•Microsoft Word

•Accounts Receivable

•Budgeting

•HIPAA

•Office Management

•Financial Report Writing

•Accounts Payable

•Microsoft Outlook

•QuickBooks

•Account reconciliation

•Bookkeeping

•Office experience

•Computer skills

•Computer literacy

•Organizational skills

•Time management

•Front desk

•Typing

•Customer service

Contact this candidate