Executive Assistant General Manager
Resume:
Carol K. Wilisch
Pinson, AL 35126
Phone: 352-***-****
Email: **********@*****.***
INTRODUCTION
I am an energetic, detail-oriented and a dedicated individual who possesses excellent people skills. I have the ability to work independently, as well as part of a team. I always deliver excellent customer services. I am accustomed to working in a challenging environment and juggling multiple assignments while producing accurate work. I have a competitive spirit and outstanding work ethic. WORK EXPERIENCE
Roofing Pros USA (Ocala) – Executive Assistant
January 2021 – November 2023
Assisted the General Manager with his emergency requests. Responsible for maintaining fleet of 52 vehicles to include registration, insurance and maintenance. records. Maintaining list of drivers for the vehicles and telephone numbers for employees. Filing insurance claims with State Farm when employees were involved in accidents. Received emails from Title Companies requesting Contractor’s Final Affidavit (CFA) to require. signatures and notarization.
Went to customer’s home or work to get permit documents signed and notarized. Traveled to Orlando, Kissimmee, Gainesville and/or Live Oak to pick up the permit from the city or county permitting office.
Advance Auto Center (Wildwood) – Driver/Clerk (Part-time) March 2020 – October 2020
Delivered parts to auto repair businesses in the Wildwood and Oxford area via company vehicle. Picked up parts from Leesburg, Oxford and Summerfield Auto Advance Stores as needed. Picked up parts order requests from Car Quest Auto Store in Wildwood when required. On Fridays I put away inventory from weekly truck delivery and checked aisle displays for correctness. Assisted customers in the store and cashiered at front counter. Title Clerk/ Billing—General RV Center
August 2019 – February 2020
Responsible for completing title work
Enter title work into DLR DMV for processing title and registration fees Going to DMV office to process problematic title work that can’t be entered in DLR DMV Entering information for new and used units deals into Excel spreadsheet daily Maintain file system for all completed and dead deals Filling in for Receptionist when needed
Deputy Tax Collector—Marion County Tax Collector
October 2015—August 2019
Assisting customers with Concealed License Application process Fingerprinting customers for Concealed License Application process Responsible for monthly inventory filing with Dept. of Agriculture Maintaining renewal license card printer on daily basis Processing and renewing vehicle and vessel registrations Daily balancing of office till and end of day report Accounting Administrator—Cashland Holdings LLC (Oklahoma) February 2015—September 2015
Accountable for processing checks weekly for 70 plus vendors Processed monthly journal entries for end of month closing for three companies Ordering and maintaining of office inventory for corporate and 12 retail stores Reconciled monthly credit card statements for three employees Accountable for reconciling bank statements for 9 companies in Quick Books Payroll Specialist—Cowan & Pacetti, LLC
January 2014—January 2015
Process payroll, weekly, bi-weekly and monthly, for 40 plus clients Filed payroll taxes weekly, bi-weekly and monthly
Processed and filed quarterly payroll reports for 40 plus clients Billed payroll clients, posted checks in Quick Books and made deposits Mailing and emailing monthly statements
Answering & returning phone calls; handling payroll client issues and tax customer’s issues Accounts Receivable Specialist—Sawgrass Country Club June 2012—November 2013
Updating daily club reports
Processing and billing monthly statements to over 1400 members Processing account receivable adjustments for member accounts Posting checks and updating member accounts
Mailing and emailing monthly statements
Answering & returning phone calls; handling member issues Client Service Specialist—Palm Beach County Tax Collector September 2011—June 2012
Processing and issuance of motor vehicle and vessel registrations and titles Issuance of drivers licenses and verification of real identification requirements Collection and processing of property taxes; current and delinquent. Rotation from counter to Call Center to answer phones as needed Daily balancing of office till and end of day report Office Manager/Accounts Payable Manager—Cashland Holdings LLC (Oklahoma) February 2010—September 2011
Accountable for processing checks weekly for 70 plus vendors Maintained vendor files and invoices
Verified and processed daily balancing reports from 12 retail stores Ordering and maintaining of office inventory for corporate and 12 retail stores Reconciliation of credit card statements monthly
Administrative Assistant—Oklahoma Financial Center June 2009—February 2010
Receive checks and process daily check log
Organize appointment agenda for weekly staff meetings Update client information in database, record information in excel, scan and organize files Responsible for compiling distribution lists for mass emails Answer all incoming calls; open and distribute incoming mail Secretary to Assistant Dean — Flagler College
July 2007 — May 2009
Posting of class cancellations and recording on excel spreadsheets Notifying faculty and students of excessive and excused absences Screen telephone calls and incoming mail
Planning and organizing of convocation and commencement services Maintain and assemble full time and part-time faculty syllabi Supervise student work study assigned to the Assistant Dean’s office EDUCATION:
Ashford University – Business
Flagler College – Accounting
COMPUTER SKILLS:
Microsoft Office; Access, Word, Excel, PowerPoint and Office Outlook
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