Sheryl May

Worcester, MA *****

ad181e@r.postjobfree.com

508-***-****

Work in a positive atmosphere in a place if business and eventually move into a management position.

Authorized to work in the US for any employer

Work Experience

Front Desk Assistant

LCB Senior Living, LLC, Residence at Orchard Grove - Shrewsbury, MA

July 2018 to 2022

Answer incoming calls and direct them to the appropriate department. Assist residents family members with signing in and setting up time to see current Resident. Triage emergency calls to the wellness nursing department. Book hairdressing and nail technician appointments for residents. File paper work and also make new packets for new move-ins. Assist with events and signup sheets for outside parties. Send new inquiries to the marketing department to assist. Make sure residents and family members sign in and sign out of the facility. Add new residents to the Accu-Shield sign-in system

Resident Care Coordinator (currently employed)

LCB Senior Living, LLC, Residence at Orchard Grove - Shrewsbury, MA

Present

Scheduling RCA’s to assist the residents in need. Cover for any CNA that is unavailable. Handle any paper work/records that need to be updated in the resident’s files. Work with residents family members on any needs the family needs to address. Update resident’s information in the computer. Assist nurse with 911 emergencies and gathering proper paperwork for the EMT’s. Answer phone calls with family members concerns. Prepare reports for the EOEA standards. Review of Incident reports. SAMM skills tracking reports. Verify Punches in Paycom and maintaining bedrails, diet and Narcotics lists

Various Job Searches

Unemployed/ working various jobs - Worcester, MA

January 2013 to July 2014

Unemployed

Sr. Administrative Secretary

UMass Memorial Medical Center - Worcester, MA

July 2007 to September 2013

Healthcare Services

.

Medical Transcriptionist

UMass Memorial Medical Center - Worcester, MA

November 2006 to July 2007

Healthcare Services

Typing of gross pathology findings in transcriptions on pathology reports. Using medical terminology and typing from 100 to 150 gross reports per day. Editing of corrections and making sure each report is complete for processing.

Endoscopy Technician

UMass Memorial - Worcester, MA

November 2004 to November 2005

Healthcare Services

Provide assistance with Endoscopic procedures with GI Physicians. Assisted Physician with biopsy procedures and removal of polyps. Did Endoscopic procedures on the ICU, ER, and OR Units with travel endoscopic cart. Washed and prepared scopes for next case when needed. Entered data into Provation system. Assisted with ERCP cases and also EUS cases. Prepared specimens for the Pathology and Microbiology labs. Assisted with the EUS fine needle aspiration cases being prepared for the Cytology department. Assisted in patient recovery area post procedure when needed.

Cytopathology Lab Technician

Pathology Dept.

December 2001 to November 2004

UMass Memorial Medical Center Worcester, MA

Typing diagnosis in Meditech for Non-Gyn's and Pap's for 6 Pathologists. Go on Fine needle aspirations and collect specimens in Cat Scan, Endoscopy, Ultra Sound, Breast Center, Surgical, Pulmonary, and ENT. Prepare slides for screening by Pap staining them. Make Filters for rush cases, make cell blocks, make filters on Cerebrospinal cases. Order supplies and staining chemicals. Keeps all lab manuals up to date for CAP inspection. Accession specimens and prepare worksheets. Distribute Thin prep kits to clinics. Filter stains and replenish as needed on a daily/weekly basis. Type addendums and revisions on cases when needed. Make vials of

cytored, 95% alcohol and Hank Balanced Saline preservatives to distribute to clinicians when needed. Prepare outstanding specimen logs, turnaround time logs, Telecom Activity Reports, and monthly abnormal Gyn letters.

Laboratory Technician/ QC Manager

Secon of New England

November 2000 to December 2001

Drug testing of Urines from various companies.

Aliquoting of samples daily. Runs AU640 Olympus Analyzers for Urine samples collected. Does daily and weekly maintenance on Au640 analyzers. Runs daily and weekly Calibrations and QC's on Au640 machines. Pull positive samples for future and thorough testing. Orders reagents used on the machines for testing. Aliquots reagents for machines daily tests. Work with clients on test results.

Men's Shoe Sales Associate

Hecht's Department Store

June 2000 to October 2000

Washington

Sales associate of men's casual, dress and athletic shoes. Assists customers with purchasing shoes and ringing of sales. Order Shoes, put away new stock and keep inventory organized.

Medical Service Automation Assistant/Program Clerk

Veterans Affairs Medical Center - Dallas, TX

May 1998 to June 2000

Automation Assistant to the Chief of General Internal Medicine and staff. Assisted 16 staff physicians with office paper work, scheduling appointments, setting up interviews, prepared information for weekly staff meetings, set up luncheons with Pharmaceutical Company Representatives. Typed medical research articles and medical manuscripts for physicians. Also did various paperwork for staff involving human resources.

Assistant Librarian Clerk

Paul Quinn Zale Library - Dallas, TX

August 1996 to May 1998

Processed new books and typed new cards for card catalog. Did book check out and book returns. Issued late noticed and collection of late fees. Assisted in library computer resource laboratory.

School and Summer Teen Camp Counselor

After-School - Dallas, TX

May 1995 to December 1997

Moorland YMCA Dallas

Assisted elementary and high school students with homework assignments. Teen mentor in Teen Summer Camp. Taught basic computer classes in the YMCA's Sturgus computer resource laboratory. Classes taught were: Microsoft Word, Excel, Access, and PowerPoint.

Biological Lab Research Assistant

After-School

June 1997 to August 1997

Veterans Affairs Medical Center Dallas, TX

Assisted in alcohol, stress and learned helplessness analysis tests in animal research laboratory. Did light surgical procedures on lab animals. Recorded results in animal lab findings log book. Assisted head nurse in Mental Health Services/collected data from mental health wards. Recorded results laboratory log books.

Collegiate Fellows Internship Program

After-School

May 1996 to August 1996

Parkland Memorial Hospital Dallas, TX

Worked in various departments at Parkland to increase my medical knowledge and clinical procedures. Worked at Bluitt Flowers Health Clinic in the Primary Care Pediatric Department and Adult Medicine. Assisting in various jobs from medical to clerical. Did vital signs and helped admit patients.

Substitute Teachers Aide

Edward Mazique Parent and Childcare Center - Washington, DC

April 1993 to December 1994

Developed learning materials for toddlers and head-start children. Assisted with activities for special needs children. Monitored children on field trips and during class time.

Assistant Designer

Apparel Ventures

November 1991 to February 1993

State: :CA

Assisted Designer with 6 swimwear lines (Too Hot Brazil, Sessa, Citrus, etc.) design making, flat sketching designs, pattern making, fabric & color swatch books and design presentations for buyers and clients.

Assistant Store Manager/Sales

CONTEMPO CASUALS

March 1990 to September 1991

Manage staff with sales quotas. Assisted store manager with incoming shipments, markdowns, marked out of stock merchandise, Scheduling, store displays/merchandising, bank deposits, opening and closing store and inventories.

Education

Bachelors in Science in Biology/Pre-Medical

Paul Quinn College - Dallas, TX

August 1996 to May 1999

Update "art/fashion design" to "Fashion Design"

Associate in Art/Fashion Design

Fashion Institute of Design & Merchandising - Los Angeles, CA

March 1993 to June 1995

Skills

Laboratory experience

Medical office experience

Microsoft Office

Medical terminology

Clinical laboratory experience

Medical receptionist

Data entry

Customer Service

Medical Records

Administrative Experience

Certifications / Licenses

Certification in Alzheimer and Dementia/The Brass Ring

September 2019 to Present

Completed the Brass Ring for the Alzheimer and Dementia Certification Course.

Certification by the State of Massachusetts in Home Health Aide

Olympus AU640 Testing Analyzer

November 2000 to Present

Running of Olympus AU640 for urine drug testing. Filling of machine with correct chemicals to get testing results. Aliquoted specimens into test tubes to put in machine for testing. Received specimens for testing and labeled specimens with accurate information.

Medical terminology - Proficient

September 2021

Additional Information

COMPUTER SKILLS

IDX electronic medical records - Intermediate -10+ years

Meditech Intermediate

Windows NT Intermediate

Microsoft Word Intermediate

Power Point Intermediate

Microsoft Excel Intermediate

Some dictaphone skills Intermediate

Yardi Care Stream

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