TIMOTHY A. TAPP

** *. ********** ****, *** Castle, IN 47362

317-***-**** ad17yu@r.postjobfree.com

Healthcare Executive / Consultant / Trainer / Faculty

AI / Strategic Planning / Business Development / Turnarounds / Finance / Restructuring / Consolidations / Regulatory Compliance / Joint Ventures / Accreditation / Negotiations / Training / Project Management / M&A

Professional Accomplishments

Proven successes in proactively working with stakeholders to position organizations for growth and reduce operating costs to yield bottom-line enhancements of over 151%.

Developed new program services leading multiple facilities to a full turnaround, while maintain full P&L and regulatory responsibility for six (6) 132 to 240-bed skilled nursing facilities, four (4) acute care hospitals, two (2) assisted living campuses, a total brain injury (TBI) program, a home health agency and nine (9) community mental health centers.

Career History

President – TAPP Enterprises LLC April 2011 – Current

The company was created to bring experience in business development and turnarounds without turnover to the forefront of leadership development. Today, utilizes AI technology to develop coursework for training in leadership and culture development.

Online Faculty: Health Sciences Division (Colorado Technical University) April 2011- July 2022

Lead the online education and teaching of Healthcare Strategic Planning, Management Theory, Finance, Ethics and Leadership to a global student-body of both undergraduate and graduate MBA students focusing on Healthcare Administration.

Course Faculty/SME: Western Governors University April 2015 – July 2018

Collaborate with other professionals within the university to promote a positive atmosphere in a student-focused environment.

Maintain scholarly and professional expertise through professional development.

Monitor and manage a dynamic learning community.

Utilize technology-based teaching platforms to aid students in the development of competencies.

SME: Southern New Hampshire University (Online): SME for Course Development 2012

Adjunct Faculty: College of Adult and Professional Studies (Indiana Wesleyan University) 2004-2014

Facilitated the classroom and online teaching experience for MBA students. Focus on Healthcare Strategic Planning, Management Theory, Finance, Ethics and Leadership. This has included faculty presentations on similar topics.

Executive Director: Assisted Living Concepts 2012-2013

Complete P&L and Regulatory responsibility for this Assisted Living business turnaround.

Increased census 16% in first six (6) months.

Oversaw integration of Home Health and Hospice relationships increasing ALOS by six (6) months.

Improved bottom-line 11% in six (6) months.

Designed and implemented employee recruitment and retention program resulting in 67% decrease in employee turnover.

Chief Operating Officer: Behavioral Care Services (Community Health Network), IN 2009-2010

Complete Financial and P&L responsibility for nine (9) business units with an annual budget in excess of $34M until position was eliminated.

Streamlined Business Practices to achieve $600K Savings - Savings as a result of consolidation of business practices and budget controls over nine business units within the Community Health Network.

Brought budgeting and reporting uniformity to these nine operating units, by developing Excel programs to incorporate data from Access data bases.

Created linked Excel programs to automate benchmark monitoring systems.

Developed Excel dashboards to graphically represent the daily performance of each business unit and their subordinate lines of business.

Identified new target market of 10,000 members (Tricare).

Executive Director: Village Oaks at Greenwood (Emeritus, Inc.), Indianapolis, IN 2006-2009

Recruited to lead financial turnaround of this Assisted Living and Dementia program business.

Improved net operating income 68.2% in first six months.

Developed Home Health and Hospice relationships increasing ALOS by three (3) months.

Increased occupancy from 49% to 100%.

Decreased day’s sales outstanding from 92 to 16.

Reduced employee turnover 66.3%.

Finished $326,000 ahead of budget.

Senior Consultant: Robert Half International, 2001-2005 – Indianapolis, IN

Redesigned and reengineered financial and operational systems for this $1.5 Billion three hospital, three campus, four satellite office and over 15,000 personnel hospital system:

Acted as on-site physician liaison between Riley Hospital for Children and corporate entity to reengineer critical scheduling, preadmission, admission and billing functions.

Increased cash $16 Million through development of new data capture approach through conversion from day-of-admission to preadmission culture.

Decreased days-sales outstanding from 82 to 69 through strategic redesign and retraining of admitting personnel.

Decreased Inpatient eligibility and certification denials 94.4%.

Decreased Outpatient eligibility and certification denials 70.1%.

Decreased Total eligibility and certification denials 82.7%.

President/Co-Owner: T.A.P.P., Inc., 1997-2007 (sold)

Launched and provided financial consulting to these education-based referral only children’s daycares and preschools.

Directed start-up operations including site construction achieving maximum occupancy in 90 days.

Annually earned the highest State survey commendations for programming and quality service.

Chosen for local TV program on “model” daycares for child development.

Awarded Ford Motor company contract for preferred provider.

Chosen as only daycares in market for Federal Accreditation.

Executive Director: Autumn Glen at German Church – 1999-2000 - Indianapolis, IN

Recruited as Interim Executive Director to this Assisted and Independent Living campus to affect turnaround. Established vital strategic alliances reversing a trend of lost market share.

Increased Assisted Living census 50%.

Initiated Home Health program.

Developed and implemented fitness program expanding it citywide.

Improved homeowners’ census from 37 to 42.

Executive Director: Americare Living Center, 1996-1999 – New Castle, IN

Joined as Administrator to facilitate the repositioning of this 166-bed, 190-employee facility to create a subacute post-surgical rehab model.

Increased census 23% in first year.

Negotiated joint venture for post-operative rehab of leading orthopedic group.

Reversed $23,000 per month loss to $47,000 per month profit in thirteen (13) months.

Administrator: Norton Midtown Nursing & Rehab Center, 1995-1996 – Indianapolis, IN

Recruited as Administrator specifically to turnaround and reposition this unprofitable 153-bed, 160-employee facility.

Increased Medicare reimbursement 13% in first 60 days.

Reversed monthly $10,000 bottom line loss to quarterly $49,000 profit in first 90 days.

Eliminated temporary personnel and reduced employee turnover 76%.

TEACHING HISTORY

Colorado Technical University, (Online – International): Online Adjunct, April 2011-Present

Western Governors University (Online – International) Course Mentor, April 2015 – July 2018

Southern New Hampshire University (Online): SME for Course Development and Adjunct, 2012

Indiana Wesleyan University, Indianapolis, IN: Online and Adjunct, 2004-Present

University of Phoenix, Indianapolis, IN: Adjunct, 2007-2009

COURSES TAUGHT

Graduate: Economics, Health Care Finance, Health Care Issues, Health Care systems, Human Relations/Org Behavior, Health Care Policy, Ethics, Health Care Quality, Strategy Formulation, Corporate Culture Philosophy, Entrepreneurship

Majors: Health Care Administration, Business Administration, Management and Strategic Management

Under Graduate: Personal Finance, Capstone Seminar in Business, Human Resource Development, and Introduction to American Business, Economics, and Organizational Behavior.

EDUCATION CREDENTIALS

M.H.A. Health Administration, Washington University School of Medicine, St. Louis, MO 1984

B.S. Industrial Management, Purdue University, W. Lafayette, IN 1982

ACHIEVMENTS

White House Conference on Youth and Technology

Outstanding Young Kentuckian

Lobbyist for Healthcare and Children’s Issues

CERTIFICATIONS/LICENSES/HONORS:

Health Facility Administrator #14002971A

Certified Toastmaster

Disney Institute on Customer Service

Youngest graduate of Dale Carnegie Speaking and Human Relations program

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