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ROBBY MORALES

714-***-****

ad17y9@r.postjobfree.com

https://www.linkedin.com/in/robby-morales-b941b784/

Santa Ana, CA

E D U C A T I O N

California State University, Fullerton

Bachelor of Arts Degree

2014

S A L E S

C O M P E T E N C I E S

Product Knowledge

Strategic Sales & Pipeline Mgmt

Marketing & Industry Insight

Stakeholder Engagement

Negotiation & Persuasion

Evaluation & Assessment

Reporting & KPIs

E X P E R T I S E

Recruiting & Training

Time Management & Planning

Strategic Account Mgmt

Research & Data Analysis

Client & Vendor Relations

Process Improvement

Decision Making

Problem Solving

H I G H L I G H T S

Top 1% in the Enterprise as a Sales Manager

Top 10% in the Enterprise as a Solution Specialist

Gold Store winner Quarter 1, 2 & 4 (2015) for achieving the highest marks in customer satisfaction

P R O F E S S I O N A L S U M M A R Y

A self-motivated, resourceful, and analytical sales professional with a proven track record of accelerating business growth by exemplifying a results-driven mindset. Highly organized and adept planner who can prioritize time-sensitive tasks in fast-paced environments; detail-oriented with exceptional written and verbal skills. Skilled in proprietary sales software systems and applications with excellent technical and business acumen. Bilingual in Spanish and English reading, writing, and comprehension. Provides world-class service through developing rapport and providing solutions that best fit individual needs. Possesses a high degree of creative aptitude with the ability to lead high-performance teams while ensuring compliance with all state and federal regulations, ethical standards, and organizational protocols.

P R O F E S S I O N A L E X P E R I E N C E

ACCOUNT EXECUTIVE

T-Mobile Orange County, CA April 2022 to Present

●Play a key role in improving the bottom line by nurturing key relationships with T-Mobile business accounts while providing optimal solutions to maximize stakeholder engagement

●Ranked top 10% for growth (2022) by successfully foot prospecting and securing new opportunities within the greater Orange County region

●Accelerate business expansion by driving growth, development, and sustainability of demanding markets while adopting a consultative approach to ensure the best in service delivery

●Directly contribute to the success and expansion of the organization’s service offerings, scalability, and value-added services by providing continual insight to clients

●Partner with industry leaders to expand business plans, optimize resources, and successfully position T-Mobile products in a competitive landscape, resulting in increased market share

●Generate and analyze detailed sales reports while providing accurate forecasts regarding revenue projections and business performance

ACCOUNT EXECUTIVE

Partners Personnel Orange County, CA March 2021 to April 2022

●Served as a headhunter through recruiting qualified candidates while conducting comprehensive internet research to generate leads, cold call, and network

●Implement innovative recruitment strategies to advance the organization’s mission while prospecting throughout assigned territory

●Achieved an unrivaled client experience by overseeing the sales cycle in its entirety, from onboarding through full maturity, including engagement in new product and promotional initiatives as well as creating detailed business plans to drive results

●Played an integral part in generating $30,000+ in gross monthly profit by unearthing new sales opportunities and converting leads into long-term partnerships

●Ensured all projects were completed on time, under budget, and within scope by maintaining close communication with clients while producing high-quality deliverables at all times

GENERAL MANAGER

Verizon Wireless 2011 to 2017

●Received multiple performance-based promotions during extensive career (Solution Specialist 2011-2013, Solution Manager 2013-2016, and General Manager 2016-2017) through exemplifying dynamic knowledge of innovative marketing strategies, product demonstrations, sales techniques, and sales control systems

●Maintained high company standards by enforcing policies and procedures while managing operating expenses, developing client relations, and preventing shrink reduction by executing loss-prevention initiatives

●Provided strategic leadership and guidance to diverse teams by setting clear objectives, evaluating performance, and providing constructive feedback following company guidelines

●Supervised multiple units with up to 50 direct reports ranging from customer service, sales, and operation teams while maintaining daily workflow

●Engaged in cross-functional collaboration and process improvement initiatives to surpass revenue targets and Key Performance Indicators (KPIs)

●Analyzed sales reports to track key metrics while forecasting trends to enhance business development; completed additional special sales projects and assignments

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