Frances Diaz Mayer
Inver Grove Heights, MN *****
ad17wz@r.postjobfree.com
Professional Experience
Aerotek/Schwab, Volhaber, Lubratt, Inc. (Contract) December 2015 - August 2016
Receptionist
●Greeted guests, heavy phones (120 to 350) calls per day, calendar scheduling of staff
●Data entry of acknowledgments, large mailings of invoices, statements, and quarterly reports
●Operated Pitney Bowes mail machine
●73 wpm, alpha numeric (12,000 kph), numeric (10,000 kph)
●Microsoft Word, Outlook, and Excel,
●FedEx and courier packages and deliveries
TLC Home Health Care (Contract) April 2015 - August 2015
Receptionist
●Greeted guests, received and directed calls
●Interviewed and hired new staff, reference and background checks, drug screening
●Process mail, direct deposits, and update HR forms into database
●Orientation and training for new staff, distributed all HR forms and employee information
●Scheduled current employee TB checks, processed employee paperwork
Massage Retreat & Spa (Contract) December 2014 - March 2015
Sales Associate Key Holder
●Opened and closed spa, scheduled massage and facial appointments
●Sale of memberships, gift cards and products, cash deposits
●Filing, data entry of customer information, and processed payments
Body Mind Chiropractic (Contract) October 2014 - December 2014
Chiropractic Assistant
●Scheduled chiropractic appointments
●Verified patient insurance information
●Processed payments and sale of products
Menopause Center of Minnesota (Contract) July 2014 - September 2014
Medical Receptionist
●Greeted and checked in patients, scheduled patient appointments, and reminder calls
●General data entry of patient demographics, insurance information, other office duties as needed
Massage Envy September 2008 - Present
Sales Associate/Licensed Massage Therapist
●Scheduled appointments
●Verified customer medical information
●Provided various massages and services to customers
State of Minnesota August 1988 - August 2003
Office of Administrative Hearings Receptionist II
●Greeted guests, answered phones, directed traffic to the appropriate departments
●Scheduled Workers Compensation trial dates for judges and attorneys
●Maintained high confidentiality, Legal secretary work, assisted in docket research
Minneapolis Community and Technical College
Human Resources Assistant II
●Payroll, processed W2, W4, 401k, and cash advances; processed yearly staff evaluations
●Interviewed, developed HR files, data entry of personnel information; processed employment letters
Office of Rural Health & Primary Care
Administrative Assistant III
●Supervised clerical and data entry staff, maintained and managed office of 21 staff
●Answered phones, scheduled meetings, and travel arrangements
●Processed expense reports, per diems
●Processed legal documents and various contracts, coordinated conferences and workshops/seminars
●Minutes, mailings, update policies and procedures
EDUCATION
2012-Regency Beauty Institute, MN
2010-Bachelor of Arts Health & Human Services, Criminal Justice, Ashford University, IA
2008-Everest Institute, MN, Diploma Massage Therapy
2006-Everest Institute, MN, Diploma, Medical Insurance Billing & Coding
1985-Rasmussen Business College, MN, Secretary, Business Program
REFERENCES
Jenna Sanders, Manager
Massage Envy, Highland Park
2140 Ford Parkway
St. Paul, MN 55116
ad17wz@r.postjobfree.com
Raisa Sosa, Sales Associate
Massage Envy, Eagan
3250 Denmark Ave. #108
Eagan, MN 55121
ad17wz@r.postjobfree.com
TLC Home Health Care
1919 University Ave. W. #130
St. Paul, MN 55104
Aerotek
3920 Northwoods Drive
Arden Hills, MN 55112
ad17wz@r.postjobfree.com
Krystal Bailey, Supervisor
Capitol Neurology
Debbie VanReese