DIANE J. COSTELLO

C: 203-***-**** ad17vf@r.postjobfree.com www.linkedin.com/in/dianejcostello

SUMMARY

High performer, with a solid reputation Executive Administrative and Personal Assistant with a bachelor’s in Communications and experience in finance (including Investor relations), marketing, and non-profit environments. Engaging, with exceptional communication skills, as demonstrated by strong interpersonal and influencing skills. Knowledge of office management best practices and especially capable of handling high-volume tasks with an exceptional level of accuracy. Technologically savvy with constant upgrading of skills to keep current. Proven ability to work well with company management, customers, and vendors under challenging conditions. Skillfully handles multiple priorities, customer relationships, and event management. Conscientious, resourceful team player who goes the extra mile.

TECHNICAL SKILLS

Windows 11 MS Office 2010; Outlook KYC – Know Your Client CDA-IR Manager Concur Zoom

PROFESSIONAL EXPERIENCE

GARBARINI & SCHER, P.C. New York, NY 2/2018 to 03/2020

Receptionist

● Answered multi-line phone and direct calls / Greet and directed guest

Scheduled all court appearances on the court calendar / Maintained front desk

Demonstrated ability to work well with company management, customers, and vendors under stressful conditions. Maintained utmost discretion when dealing with sensitive topics

Interacted with clients professionally by phone, e-mails, or in person to provide information and direction to desired staff members

FREE LANCE

Managed schedule for the renovation and sale of two houses. 2016 to 2018

SHL ADVISORS/ANSERA CAPITAL PARTNERS, New York, NY 3/2012 to 12/2016

Executive and Personal Assistant to the CEO – Multi-Business Divisions

Scheduled and coordinated domestic/international travel arrangements including ground, air, hotel, dining and entertainment ensuring no conflicts occurred.

Managed road show reservations for CFO traveling with clients; Organized special company events

Prioritized, organized and scheduled multiple calendar events, including meetings and conference calls.

Handled all aspects of foreign visa applications (China, Russia and the Middle East)

Completed US Customs and Border Protection applications for CEO and his family for the re-entry program

CONTRACT ASSIGNMENTS – Administrative Assistant/Receptionist 09/2006 to 3/2012

● TD Bank Group, Wilton, CT ● Streetmarc Advertising & Marketing, Westport, CT

● Patriot National Bank, Stamford, CT ● Silver Hill Hospital, New Canaan, CT

● JP Morgan, New Canaan, CT ● Pitney Bowes Inc., Stamford, CT

Diane J. Costello Page 2

BANK OF NEW YORK, Greenwich, CT 9/2002 to 6/2005

Administrative Assistant

Handled phones, calendar and travel arrangements for multiple managers

Completed and distributed monthly marketing reports to all bankers to provide record of lost and new business; Coordinated schedules and travel arrangements for Director and two bankers

Successfully planned and organized monthly events such as guest speakers, philanthropic engagements, and meetings

CITIGROUP, Stamford, CT/ New York, NY 6/1990 to 9/02

Private Bank - Administrative Assistant (2000 – 2002) CT

Assisted with relationships for high net-worth investors (in excess of $10 million) by handling correspondence, drafts, memos, and emails. Kept business, customer, and financial records current and accurate to stay on top of changing information and avoid lost data.

Arranged travel arrangements for the Managing Director and six of the bankers

Processed detailed expense reports using Concur

Managed supply inventory, and conference room booking and set up video conferences for meetings

Managed hiring process for all staff

Investor Relations - Administrative Assistant (1992 – 2000) NY

Interfaced extensively with the brokerage industry and institutional investors, providing information in response to inquiries

Utilized strong interpersonal and communication skills to answer questions, alleviate concerns, and build rapport, leading to excellent customer relationship

Directed and managed large volumes of calls on the institutional investor line

Administrative Assistant member in the Travelers-Citicorp merger in 1998

Managed road show reservations for Vice Presidents traveling with Analyst

Developed statistical and financial reports, using Excel, for senior management, including CFO

Managed several databases (Act, Onyx). Retrieved research, news runs, and financial documents from Bloomberg

Maintained Investor Relations files and records so Senior Vice Presidents had competitors information

Managed summer interns, and wrote reports on performance to management and schools

Corporate Bank - Administrative Assistant (1990 – 1992) CT

Planned and organized special events, coordinating efforts with all stakeholders, including State Representatives. Events included the Special Olympics and March of Dimes. Managed onsite booths.

Worked with Real Estate and Mortgage area helping with loan applications and providing information to potential mortgage applicants

Collaborates with ease with the team and others. Complemented on ability to multi-task.

ADDITIONAL EXPERIENCE

Event Planner and Coordinator for a non-profit Advertising Agency; Teacher of pre-kindergarteners in Stamford, CT; Golf Coach for Challenged People in Motion; Volunteer at the Stamford Jewish Community Center;

EDUCATION: UNIVERSITY OF CONNECTICUT:

Bachelor of General Studies Degree, Communications/English

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