Verlisa S. Duncan

**** ***** **.

Shreveport, LA

71119

346-***-****

ad17v7@r.postjobfree.com

Objective

My professional background consists of office management, leadership, mentoring, customer service, cash management and multiple office skills.

Typing 50+wpm

Customer Service

Organizational

Time Management

Training

Data Entry

Office Skills

Research Skills

Qualifications

Certified Hole Watch, Fire Watch, Confined Space and General Clerk

Education

2009 Texas Teachers Alternative Certification Program Houston, TX

1990-1995 Grambling State University BS Business Management Grambling, LA

Relevant Experience

2017- 2021 Fort Bend ISD Paraprofessional Sugar Land, TX

Provided inclusion support. Began as a long term substitute.

Performed all regular duties of teacher on record including grading, testing and classroom management.

2015-2016 Fluor Craft Utility Worker Houston, TX

Performed duties as a hole watch and fire watch in confined spaces. Performed clerical duties and clean as needed.

2014-2015 Lamar CISD Teacher Richmond, TX

Provide small group and one on one instruction in Inclusion setting for Reading and Science and Resource setting for Reading and Math for 5th grade students with LD and ED based on accommodations stated in ARD.

Create differentiated lesson plans in Eduphoria based on TEKS for 5th grade Reading and Math that meets the individual needs, interests, and abilities of students.

Enhance the academic growth of students through the use of effective teaching practices as utilized in the instructional model.

Direct the learning process towards the achievement of curriculum goals by establishing clear objectives for all lessons, units, and projects.

Assess the accomplishments of students on a regular basis and provide progress reports as required.

Prepare documentation in SuccessEd in reference to students’ ARDs and be in attendance of said ARD.

Enter grades for students’ work.

2010-2014 Lamar CISD Para Professional Richmond, TX

Monitoring the target behaviors of students in a traditional classroom environment.

Providing daily data of students showing if target behaviors are being exhibited.

Provide small group and one on one instruction in Inclusion setting for Geometry, Algebra I, Chemistry and English at the secondary level.

Observe and evaluate students’ performance, behavior and social development.

Confer with other teachers, counselors and administrators to resolve students’ behavioral and academic problems.

Provide detailed daily log of all services for Special Education students based on ARD, IEP and/or BIP.

2005-2013 Toyota Center Box Office Associate Houston, TX

Process all monetary purchases.

Provide customer service to internal and external customers.

Provide resolutions to internal and external customers’ issues.

Assist with training of new staff.

Answer multi-phone lines and other daily activities.

1999-2001 Community Education Partners Teacher Houston, TX

Provided detailed instruction to assist in the learning & development of at risk youth for middle school level (Social Studies) & 9th grade (Sciences).

Provided classroom management for behaviorally challenged students.

Additional tasks consist of daily grading, reporting growth, assisting with collaborative learning and assessing skills.

Also assisted supervisors by being a team leader and assisting as needed.

Held conferences with students & parents on social issues, behavior, and academic issues.

2001-2002 AT &T Customer Sales & Service Specialist Houston, TX

Problem solving from customers.

Team member who converted unsuitable usage into billable revenue-approximately $31 million over 13 months.

ADDITIONAL

2009 Harry Wong Classroom Management 12 HRS

2009 Madeline Hunter Lesson Design and Development 12 HRS

2011 Fort Bend Youth Association

2003-2007 Alief Youth Association

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