Janel Mitchell

ad17v2@r.postjobfree.com 857-***-**** Boston, MA

SUMMARY

Dedicated professional with 7 years of experience in various roles involving administrative tasks, data entry, and scheduling. Proven ability to provide technical assistance, manage databases, and coordinate effectively with team members. Seeking a role as an Administrative Assistant to leverage these skills and contribute to a dynamic team. WORK EXPERIENCE

Mennen Black Boston

Event Temp Waiter Jan 2017 - Present

• Ensures guest satisfaction by swiftly addressing inquiries and concerns during events.

• Coordinates effectively with event staff for efficient service delivery while assisting in set-up and clearing of tables.

• Collaborates with kitchen staff for timely and accurate food delivery, while maintaining a clean and organized workspace to create a welcoming atmosphere for guests. Tempus Unlimited Boston

Personal Care Attendant Feb 2023 - Feb 2023

• Provided comprehensive assistance to individuals with disabilities, attending to daily needs and appointments with a focus on maintaining their comfort.

• Cultivated effective verbal communication skills, facilitating clear and empathetic interactions with individuals and their support systems.

• Implemented innovative strategies to enhance the quality of life for individuals, emphasizing personalized care needs.

• Accurately documented all interactions and care procedures, maintaining a clean and safe environment through strict adherence to sanitation protocols.

University of Pennsylvania Philadelphia

Clinical Research Coordinator Aug 2022 - Feb 2023

• Managed the recruitment of clinical research participants, maintaining the highest ethical and legal standards, and established strong relationships with healthcare professionals to secure a consistent participant pool.

• Enhanced participant recruitment and retention strategies, leading to more efficient study operations, and created a comprehensive database for tracking and analyzing these metrics.

• Supervised the complete study process, from participant screening and consent to record maintenance, ensuring all tasks were completed within project timelines. Sunray Drugs Philadelphia

Pharmacy Technician Dec 2021 - Feb 2023

• Skillfully prepared, measured, and dispensed 50-150 daily medication orders, maintaining stringent adherence to safety and quality standards.

• Managed the inventory of medications and ensured the timely removal of expired drugs, thereby maintaining a safe and efficient environment.

• Delivered superior customer service, addressing patient queries and concerns about medications, and facilitated the smooth processing of insurance claims and prior authorizations. Americorps Philadelphia

Americorps Member Dec 2021 - Sep 2022

• Collaborated with care team members to optimize health outcomes for high-risk patients, guiding them to appropriate resources through thorough assessment and strategic planning.

• Conducted daily outreach calls for resource surveys, meticulously documenting patient interactions and resource coordination in an electronic charting system.

• Assisted in the creation and execution of outreach strategies, identifying potential partnerships with local organizations to broaden the scope of resources available to high-risk demographics. Staples Boston/Philadelphia

Selling Solutions Advisor Oct 2016 - Feb 2021

• Identified and catered to customer requirements by providing suitable solutions, demonstrating a keen understanding of their needs.

• Acquired and maintained extensive knowledge of products and services, effectively communicating their value to customers.

• Built and nurtured customer relationships, utilizing superior communication skills to educate customers about optimal product choices.

• Assisted across departments as required, handled returns/exchanges, restocked shelves, and maintained a well-organized sales floor.

EDUCATION

Temple University

Bachelors of Science in Health Studies

Philadelphia

SKILLS

Excel Coordination • Clinical Research Management • Microsoft Office • Customer Service • Data Collection and Analysis • Documentation • HIPAA Compliance • Electronic Record Systems

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