Call Center Financial Support
Resume:
ANAIS
KEETON **** Fitzroy Dr. Clint Texas *****
915-***-**** • ad17uy@r.postjobfree.com
To ensure employment that not only puts to use my skills and experiences, but also gives me a sense of responsibility, and a chance to succeed as an individual and as part of a team. Bank of the West
Teller • 08/2021 – 07/2022
Responsible for daily transactions such as deposits, withdrawals, check cashing, and financial support, also including accurate cash drawer balance. Including, cross- selling products to members to better assist them with their accounts. Analyzing member’s accounts and established date payments on delinquent accounts. Developing member relationships for long term loyalty. Summary
Work Experience
Security Service Federal Credit Union
Member Call-Center Representative • 06/2022 – 09/2020 Responsible for daily calls transactions, such as transfers, account revisions, cash advances on credit cards, and analyzing account(s) as needed. Duties include taking loan applications, open new membership account(s), running credit reports. Also, ordering debit cards for our membership. Developing member relationships for long term loyalty.
One Source Federal Credit Union
Teller • 08/2022 - Present
Responsible for daily transactions such as deposits, withdrawals, check cashing, and financial support, also including accurate cash drawer balance. Including, cross- selling products to members to better assist them with their accounts. Analyzing member’s accounts and established date payments on delinquent accounts. Developing member relationships for long term loyalty. Vault Teller • 06/2014 – 01/2017
Responsible for daily transactions such as deposits, withdrawals, check cashing, and financial support, also including accurate cash drawer balance. Including, cross- selling products to members to better assist them with their accounts. Analyzing member’s accounts and established date payments on delinquent accounts. Developing member relationships for long term loyalty. Also, manage and balance all teller boxes for the branch and the branch vault and vault room. Vault duties were sending currency/coin orders to branch manager monthly or as needed. Maintaining teller and member service documents/boxes as needed. Also, doing weekly teller box audits. Other duties as needed.
Education
El Paso Community College
GED • 2009
Awards
Top Sales Representative
Security Service FCU • 2017-2018
El Paso Community College
Basic Courses • 2014-2015
Languages
English • Spanish
Level: Expert
Speaking/Reading/ Writing
Skills
Key-Typing Speed
60 wpm
Microsoft Office
PowerPoint • Excel • Word
Banking System(s)/Software
Symitar • 10-Key • Credit Report(s)
CO-OP Shared Branch
ANAIS
KEETON 1665 Fitzroy Dr. Clint Texas 79836
915-***-**** • ad17uy@r.postjobfree.com
Joanne Aranda
Branch Manager • One Source FCU
Alfredo Valenzuela
Area Manager • Circle K
Zulema Cruz
Supervisor • Security Service FCU
References
Contact this candidate