RIGO LOPEZ

361-***-**** ad17r2@r.postjobfree.com

PROFESSIONAL SUMMARY Self-motivated professional experienced in both technical and non-technical customer service, and fast-paced team environments. Relationship building and closing expert. Driven to create new customers within a short amount of time. Motivated to generate and increase sales while delivering top-notch customer care. Skilled in meeting all deadlines while working in a fast-paced environment.

SKILLS

• Persuasive Negotiator

• Revenue and Profit Maximization

• Sales Proposal Creation

• Strategic Account Development

• Strong Interpersonal Skills

• Resolution-Oriented

• Positive Outlook

• Energetic and Driven

• People-Oriented

• Customer Support

• Bilingual – English/Spanish

• Phone Etiquette

• Enthusiastic about Networking

• Customer Service

• Excellent Communication Skills

• Motivated Team Player

• Superior Organizational Skills

• Excellent Work Ethic

• Flexible

• Dependable

• Inbound Marketing

• Multitasking

• Problem Solving

• Authorization

WORK HISTORY Insurance Agent/Owner/Broker - 07/2018 to present (part-time) RL INSURANCE GROUP – Corpus Christi, Texas

• Remote - Office from home. Help customers with their insurance needs using Zoom or on the phone.

• Licensed in the state of Texas. Non-resident licensed in fourteen states.

• E&O coverage.

MDU Telecommunications Territory Manager - 07/2010 to 6/2018 GRANDE COMMUNICATIONS, INC (Astound) – Corpus Christi, Texas

• Responsibilities include managing territory given, training sales force, customer service, and developing focused promotional programs.

• Fill orders, set appointments, explain services to customers, make cold calls and renegotiate contracts that are currently or getting ready to expire. 90% of sales are over the telephone.

• Manage sales for thirty-seven apartment communities and work with the leasing managers and agents.

• Customer Service - Contact new and existing customers to discuss how their needs could be met through specific products and services.

• Identify prospective customers by using business directories and following leads from existing clients.

• Select the correct products based on customer needs, product specifications and applicable regulations.

• Create sales contacts with on- and off-premises accounts.

• Prioritize tasks and projects to meet tight deadlines.

• Prospect and conduct face-to-face sales calls with business executives and directors throughout assigned territory.

• Attending weekly sales meetings and sales training.

• Consult with businesses to supply accurate product and service information.

• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.

Designer - 03/2006 to 06/2010 MEI, INC.

MEI, INC. / TESTINGEER ENGINEERING, INC – Corpus Christi, Texas

• Responsibilities included designing and preparing piping and tank drawings for construction and approval. Work with engineering and other disciplines to coordinate design and construction. Attended project review meetings and gathered input from other disciplines to implement the design. Followed through during and after phases of construction as built. Software used - AutoCAD, Excel & Word. Contract work. Sales & Customer Service Representative/Claims Estimator - 07/2002 to 02/2006 TEXAS REMEDIATION SERVICES – Corpus Christi, Texas

• Responsibilities included estimating construction loss on claims for homeowners using Xactimate software, taking digital photographs of areas of loss, explaining to homeowner’s services of the company, and marketing services to insurance companies and homeowners.

• Worked with property and casualty Insurance companies such as State Farm, Allstate, and Farmers Insurance companies.

• Customer Service - Contacted new and existing customers to discuss how their needs could be met through specific products and services.

• Quoted prices, credit terms, and other bid specifications.

• Selected the correct products based on customer needs, product specifications, and applicable regulations. Territory Account Representative - 10/2000 to 06/2002 CLEARSOURCE, INC (GRANDE, INC) – Corpus Christi, Texas

• Responsibilities included manage territory given, customer service, training sales force, developing, focused promotional programs, exceeding sales goals, taking care of customer needs, filling orders, setting appointments, explaining services to customers and.

• Made cold calls and completed daily outbound calls.

• Quoted prices, credit terms and other bid specifications.

• Identified prospective customers by using business directories and following leads from existing clients.

• Wrote sales contracts for orders obtained and submitted orders for processing.

• Selected the correct products based on customer needs, product specifications and applicable regulations.

• Created sales contacts with on- and off-premises accounts.

• Created strategic brand building events to expand the current product portfolio.

• Recorded accurate and efficient records in the customer database.

• Prioritized tasks and projects to meet tight deadlines.

• Attended monthly sales meetings and quarterly sales training.

• Kept detailed records of daily activities through an online customer database.

• Met existing customers to review current services and expand sales opportunities.

EDUCATION South Texas College - Corpus Christi TX - Emphasis in Mechanical Engineering Design

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