Travis Hergenreder

720-***-**** ad17pc@r.postjobfree.com 4422 S Carrolton Ave New Orleans LOUISIANA 70119 United States OBJECTIVE

Energetic and experienced professional with a proven track record of achieving quality results. Competent and driven to exceed sales goals and build long-term relationships within the company to utilize my skills and gain further experience and knowledge while enhancing the company's productivity and reputation. SKILLS & ABILITIES

Labor Cost Analysis, Profit & Loss, Restaurant Management, Budgeting, Forecasting, Supervising Experience, Strategic Planning, Supply Chain, Team Management, Pricing, Logistics Operations Management, Event Planning, Account Management, Cost Control, Payroll, Process Improvement, Process Negotiation, Sales, Customer Service, Merchandising, Upselling, Organization.

EXPERIENCE

FC Warehouse Associate I, L1 Feb. 2023 - Current Amazon Sonja White 303-***-**** Floor Supervisor

Receive and put away inventory. Get customer orders ready and pack them up Load boxes into trucks for shipment. Use scanners to read bar codes on products. View prompts on screens and follow the direction for some tasks. Troubleshoot problems. Ensure product meets quality requirements. Operate power industrial trucks (PIT) such as a forklift or pallet driver, and work at heights up to 35 feet. Equipment training and certification are provided free of cost. Sales Representative June 2022 - Feb. 2023 Power Home Remodeling Brittany Elliott 720-***-**** F C B Director

Delivery of interactive sales presentations on eco-friendly, green products and services to customers. Participation in ongoing sales training and coaching camps on a weekly basis. Team building and mentorship. Present, promote and sell products/services using solid arguments to existing and prospective customers. Perform cost-benefit and needs analysis of existing/potential customers to meet their needs. Establish, develop and maintain positive business and customer relationship. Reach out to customer leads through cold calling. Expedite the resolution of customer problems and complaints to maximize satisfaction. Achieve agreed upon sales targets and outcomes within schedule Food and Beverage Asst. Manager July 2021 - June 2022 TPC Colorado Grace Manlove 443-***-**** General Manager

Managing the business aspects of the bar, cafe, pool bar, events, casual restaurant, fine dining, beverage cart and grill, such as keeping a current liquor license, negotiating supplier contracts, profitability and quality goals, taking inventory and reordering supplies, managing budges, and setting goals, cocktail mixologist, pricing, wine and spirits knowledge, event organizer and fine dining. Managed daily restaurant operations including coordination of kitchen and serving staffs to meet business needs. Oversee restaurant operations, ensuring exemplary customer satisfaction and rapid problem resolution. EXPERIENCE CONT.

Assistan t Manage r Marc h 202 0 - Jul y 202 1 Ho t Corne r Concepts In charge of making sure that everything runs smoothly throughout each shift by delivering superior service and maximize customer satisfaction. Responsible for selecting, developing, and managing employees as well as overseeing inventory ordering processes to create maximum profit margins on every dish served. Maintain the restaurant’s revenue, profitability and quality goals, set up banquets and events. Manage employee payroll, benefits, and compensation. Deal with discrimination and performance issues. Bar Manager July 2018 - January 2020 Red Robin Burgers and Brews Support and ensure that the restaurant operates within Red Robin International guidelines, while meeting/exceeding sales and profitability objectives established during the budgeting process. Optimize profits by controlling food, beverage and labor costs. Hiring, training and developing new hourly team members. Provide leadership and direction to all team members to ensure efficient operation. Oversee and supervise all beverage purchasing and inventory.

FOH Manager October 2014 - June 2019 Rock Bottom Brewery Supervised team efforts, ensuring timely and quality servicing of guests. Managed bar inventory, restocked supplies and placed orders. Needs. Identified and addressed customer complaints in a timely manner to promote satisfaction and guest loyaltyHandled a multitude of daily assignments, including managing all aspects of the restaurant to consistently deliver exceptional guest service. Provided superior guest service by achieving excellence in time management and self-responsibility. Guaranteed guest service meets establishment standards and customer gratification is maintained. Elevated guest services by investigating and resolving complaints.

Bar Manager May 2010 - October 2014 Rio Grande Mexican Restaurant Demonstrated genuine hospitality while greeting and establishing customer relations with guests. Supervised, trained and developed team members in accordance with company policies and procedures. Kept facility compliant with health codes, sanitation requirements and license regulations. Assist and support bar managers in their day-to-day operational tasks/ Maintain the premises of bar in neat and orderly manner. Maintain and manage setting of tables and seating arrangements for bar customers. Assist bar staff in maintaining and stacking of supplies like alcoholic drinks EDUCATION

Bachelors of Art & Science: Human Communication 2015 Minor: Media Studies 2015

University of Northern Colorado

Greeley, Colorado 80631