Mandy Thompson

629-***-**** Nashville, TN ad17p7@r.postjobfree.com Mandy Thompson LinkedIn

Director Sales Management

Revenue Optimization Sales Forecast & Budgeting Sales Funnel Optimization Key Stakeholder Management

Dynamic, versatile, and sales-driven professional with over 15 years of experience and a proven track record of driving revenue growth and exceeding targets across diverse industries. Adept at crafting and executing strategic sales plans to maximize market penetration and increase market share. Recognized for exceptional leadership in building and motivating high-performance sales teams, resulting in consistently surpassing sales objectives. Instrumental in understanding international business practices and compliance standards, ensuring seamless integration of sales strategies on a global scale. Excel in delivering results-oriented approach, leveraging strong analytical and interpersonal skills to foster client relationships and capitalize on emerging market trends. Demonstrated excellence in exhibiting unwavering to drive organizational success through innovative sales initiatives.

Key Achievements:

Achieved over 45 successful placements within 18 months, boasting an exceptional 94% retention rate while identifying critical gaps and needs for open roles.

Built and expanded teams from 4 to 40 members, creating a thriving culture that promoted employee growth and advancement. Developed a Learning & Development program, reducing time-to-fill by 50%.

Implemented innovative AI sourcing technologies to enhance the efficiency of the sourcing process. Led recruiting implementations for seamless ATS/CRM and ERP integrations, managing a successful pilot for AI/Sourcing, ATS, and Dashboard technologies.

Succeeded in delivering an uncompromising standard of highly qualified experts within the tech and SAAS space, specializing in GHR, Benefits, Infor WFM, OTL, Payroll, Compensation, Talent, CRM, Sales, Marketing, Quoting, Pricing, Channel Revenue, Nexus, EAM, Workbrain, Process Automation (IPA), BIRST, PLM, and Syteline.

Core Competencies:

Brand Ambassadorship

Data-Driven Decision Making

Strategic Sales Partnerships

Customer-Centric Recruitment

Executive Onboarding & Recruitment

Sales Training Initiatives

New Business Development

Strategic Account Development

Market Expansion Strategies

Needs-Based Solution Selling

Agile Recruitment Practices

Employee Engagement

Sales & Financial Forecasting

Sales Enablement Technology

Professional Experience

Contract Worker, Remote

Senior Technical Talent Acquisition Leader / Consultant (2018 – 2023)

Conducted daily stand-up meetings with the recruitment team to discuss priorities, challenges, and progress. Engaged in proactive outreach to potential candidates through personalized messaging and networking. Collaborated with hiring managers to refine job requirements and ensure alignment with market conditions. Utilized applicant tracking systems and other tools to manage the recruitment workflow efficiently. Stayed updated on industry trends, emerging technologies, and best practices in talent acquisition.

Key Clientele:

●CBRE:

oConducted thorough reviews of online portfolios and resumes to meticulously pre-screen potential candidates, ensuring alignment with organizational standards.

oEngaged in the recruitment process by crafting and disseminating compelling recruiting emails, subsequently executing diligent follow-ups with candidates to foster meaningful connections.

oLeveraged internal and external networks to solicit referrals for challenging-to-fill roles, capitalizing on robust relationships to identify top-tier talent.

oCultivated and nurture a robust network and pipeline of potential candidates and industry professionals, bolstering the organization's talent pool.

oIdentified future hiring needs through market analysis and industry trends, employing a foresighted approach to source and attract potential hires.

oImplemented a comprehensive system to measure and report on key recruiting metrics, such as source of hire and time-to-fill, contributing to data-driven decision-making processes and continuous improvement in recruitment strategies.

●Oracle (Senior Talent Acquisition Specialist) :

oProcured and engaged niche talent through a multi-faceted approach, leveraging social media platforms, job boards, and harnessing the expansive networks of our employees.

oOrchestrated the efficient management of a dynamic team of 5 recruiters, fostering collaboration, and ensuring seamless coordination in talent acquisition efforts.

oDrove negotiations and successfully closed candidates, demonstrating a keen ability to navigate intricate hiring processes with agility and precision.

oEvaluated reports and managed key performance indicators (KPIs), providing critical insights for data-driven decision-making. Conducted sourcing and recruiting training, imparting industry-leading techniques to enhance team capabilities.

oExhibited exemplary customer and candidate management skills, consistently delivering a first-class experience throughout the recruitment lifecycle.

oDelivered exceptional interpersonal and communication skills, showcasing a robust influencing ability to contribute and ensure successful candidate engagement and placement.

●GitHub / Microsoft (Sr. IT Recruiter):

oAddressed organizational staffing needs by collaborating closely with management to define and establish optimal staffing levels, ensuring alignment with strategic objectives.

oDeveloped the end-to-end recruitment process, encompassing recruitment sourcing, interviewing, selection, and the seamless onboarding of new contract hires.

oDelivered profound ability to attract, influence, and convert elusive passive talent by leveraging a deep understanding of the business and effectively communicating the employee value proposition.

oConducted thorough evaluations of applicants, meticulously reviewing resumes, and administering interviews with a consistent set of assessment criteria to identify top-tier candidates.

oSurpassed targets and quotas, significantly increasing the company's market share, with a notable achievement of 25 contractors on billing and 10 permanent placements.

oSourced potential candidates across remarkably short span of three months through industry-specific platforms and expanded the applicant pool via active participation in networking events and tech conferences.

●Amazon (Sr. IT Recruiter):

oSpearheaded comprehensive sourcing and candidate generation initiatives, utilizing a multifaceted approach involving cold calling, strategic marketing, thorough research, and targeted networking at industry events and tech conferences.

oExceeded targets and quotas, resulting in a substantial increase in company market share. Achieved an impressive record of 20 full-time placements within a dynamic six-month period.

oImplemented strategies to enhance employee retention by elevating job satisfaction levels and fostering improved communication within the organization.

oConducted candidate interviews using a range of assessment methods, including structured interviews, technical assessments, and behavioral questioning, ensuring a comprehensive evaluation process.

oApplied advanced recruiting fundamentals, including sourcing, screening, interviewing, negotiating, and onboarding, with a focus on delivering exceptional results.

oExhibited expertise in the end-to-end recruitment process, from initial candidate sourcing and screening to conducting interviews and facilitating the placement of highly qualified candidates.

●Global Conductor (Sr. Sales and Business Development Executive / Executive Account Manager/ Senior Recruiter):

oCultivated and managed relationships with key stakeholders, including Hiring Managers, COOs, HRBPs, and Compensation teams.

oProvided strategic recommendations for process improvement and market insights. Led high-volume searches through direct sourcing, referrals, and partnerships, achieving a 100% market share increase.

oDirected recruiting teams for global Technology and Vendor Management, exceeding targets.

oScreened technical resumes, facilitated 30 contractors on billing, and made 25 permanent placements. Managed end-to-end recruitment processes, ensuring compliance and aligning with company values.

oCompiled and communicated recruiting metrics, offering strategic guidance on talent acquisition. Stayed updated on technical talent trends for sustained competitiveness in the market.

Mroads, Plano, TX

Executive Consultant / Software Sales Freelance (2018 – 2019)

Built and managed sales pipelines, acquiring clients and selling software solutions to HR departments. Oversaw the full sales cycle process, providing sales strategy and pitch deck presentations for clients. Managed accounts, ensuring client satisfaction and fostering long-term relationships. Spearheaded the entire recruitment process, from requisition creation and posting to sourcing, screening, interviewing, assessing, selecting, and hiring.

●Identified top talent by applying consistent set of assessment criteria for evaluating applicants, reviewing resumes and conducting interviews.

●Achieved staffing objectives through effective recruitment strategies and detailed evaluations of job candidates.

●Established diverse applicant sources through outreach via online job boards, employment agencies, community services, and colleges.

Insource Group Inc, Dallas/Fort Worth Area

Senior Recruiter/ Account Executive & Business Development Manager (2018 – 2019)

Utilized a variety of assessment methods, including structured interviews, technical assessments, and behavioral questions, in candidate interviews. Demonstrated proficiency in advanced recruiting fundamentals, covering the entire recruitment lifecycle from sourcing to onboarding. Played a key role in sourcing, screening, interviewing, and facilitating the placement of qualified candidates.

●Enhanced operational performance by recruiting, assessing, and presenting top talents to hiring managers, ensuring alignment with organizational needs.

●Excelled in diverse recruitment functions, encompassing sourcing, candidate generation, cold calling, marketing, research, interviewing, assessments, presentation, negotiation, and closing.

●Consistently surpassed targets and quotas, contributing to a significant increase in the company's market share.

●Succeeded in overseeing and monitoring all aspects of a portfolio with 25 contractors on billing and facilitated 10 permanent placements.

Korn Ferry, Dallas / Addison, TX

Sr. Recruiter / Consultant (2016 – 2017)

Orchestrated the entire recruitment process, overseeing requisition creation, posting, sourcing, screening, interviewing, assessing, selecting, and hiring, ensuring a comprehensive and efficient workflow. Conducted thorough evaluations of job candidates, consistently applying a set of assessment criteria in the review of resumes and during interviews. Worked in tandem with management to understand and establish optimal staffing levels, ensuring alignment with organizational objectives. Facilitated the end-to-end recruitment process, including recruiting and sourcing, conducting interviews, overseeing the selection process, and managing the onboarding of new contract hires. Conducted thorough evaluations of applicants, reviewing resumes, and consistently applying a set of assessment criteria during the interview process.

●Succeeded in exceeding staffing objectives through effective recruitment strategies, including the evaluation of applicants sourced from online job boards, employment agencies, community services, and colleges.

●Accomplished three full-time permanent placements for C-suite candidates within major Big 5 corporations as well as met organizational staffing needs, collaborating closely with management to understand and establish optimal staffing levels.

●Attained, influenced, and converted passive talent by leveraging a deep understanding of the business and effectively communicating the employee value proposition.

CNO Financial Group, Dallas, TX 2009 – 2016

Supervisor, Talent Acquisition Department (2015 - 2016) National Field (Sales) Recruiting Manager / Account Manager (2012 – 2015) Corporate Recruiter (2009 – 2012)

Conducted extensive research on job descriptions and qualifications, ensuring alignment with the skills and expertise of potential candidates. Played a key role in the recruitment process by providing assistance with applicant testing, skill set checks, background checks, and reference checks. Collaborated with managers to highlight strengths and weaknesses in shortlisting, offering support during candidate interviews. Provided regular status updates to management and actively contributed to the development of sourcing and recruiting strategies, showcasing a proactive and results-oriented approach.

●Established a track record of breaking and surpassing all company recruiting records as a Corporate Recruiter.

●Promoted to Supervisor of the Recruiting Department in the spring of 2015, demonstrating a commitment to driving success and breaking new ground in talent acquisition.

●Boosted to the role of National Field Recruiting Manager in 2011, consistently delivered outstanding results, earning awards and trips for four consecutive years.

Additional Experience

Executive Talent Acquisition, Partner, MMC Group LP, Irving, TX

Corporate Recruiter, Mosaic Sales Solutions, Irving, TX

Recruiter / Admin, Adams Mark Hotel, Dallas, TX

Flight Attendant, American Airlines, DFW / DCA

EDUCATION

Bachelors in Psychology Dallas Baptist University, Dallas Texas

Theology Christ for the Nations Institute

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