Amber Simon

Raleigh, NC

919-***-****(C)

919-***-****(H)

ad17or@r.postjobfree.com

Esthetician License: E 17940

● Customized Facials ● Skin Analysis

● Oxygen Treatments ● Advanced Training in PCA Skincare, Jan Marini Skincare, Murad Skincare, Obagi

Medical Skincare & Circadia Skincare

● Chemical Peels Enzyme, Lactic, Glycolic,

Salicylic Acid, Retinols

● Electrical Facials High Frequency, Galvanic

Current, Faradic Modalities

● Designated Skin Care Regimes ● Microdermabrasion Certified

● Microderm-infusion Certified

● LED Treatments ● Make-up Application

● Full Body Spa Treatments ● Lash and Brow Tinting; Lash Application

● Clinic Notes ● Microsoft Office Suite

● Body Waxing

Education

Miller-Motte College, Cary, NC Date of Conferment: Mar 18, 2017 Esthetics Technology Certificate Cumulative GPA: 3.0 Clinical Experience

The Spa at MMC, Miller-Motte College, Cary, NC June 2016 to Mar 2017 Student Esthetician

● Review medical intake form with client

● Discussed any medications or conditions that would alter treatment plan

● Prepared ingredients and instruments for procedures

● Discussed the client’s level of comfort before, during and after services

● Recommended products available for purchase to clients based on their skin type

● Complete treatment notes for client’s file

Employment Experience

Massage Envy, Raleigh, NC March 2017 to May 2023

Esthetician

Customer Service, Raleigh NC October 2005 to July 2016 Customer Service Representative/Specialist

● Answered phones

● Satisfied invoicing

● Product Quality Control

● Processed purchase orders

● Documented details of inquiries, complaints and actions taken

● Processed credit card payments

● System usage proficiency: SAP, AVAYA, Microsoft Outlook, Microsoft Word, Excel, Power Point

● Customized packages

● Educated customers about equipment usage

● Coordinated with service providers

● Scheduled appointments

● Performed administrative support tasks

● Interfaced with customers

Massage Envy, Raleigh, NC June 2010 to Sept. 2010

Receptionist / Sales Associate

● Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.

● Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.

● Transmit information or documents to customers, using computer, mail, or facsimile machine.

References and Letters of Recommendation Available Upon Request

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