CAREER SUMMARY

Proven organizational and leadership skills combined with an exceptional ability to manage multiple projects, tasks and priorities effectively and in a timely manner. Swiftly comprehends the “big picture” and executes the boldest of organizational visions. A superbly skilled communicator; easily interfaces with executives, regulatory agencies, clients, vendors and staff. Has years of working with HR and Legal to ensure that employees are compensated correctly, properly trained, and treated in a fair and equitable manner. Experienced negotiator in the Collective bargaining process, meditation of changes in conditions, and labor-management relationships. Years of experience in providing relationship development training designed to help labor and management jointly improve their working relationship and the overall day-to-day labor-management relations climate.

AREAS OF EXPERTISE

12 Years Recruiting Superb Presentation Skills Tireless Work Ethic

Conflict Management Budgeting and Finance Experienced Trainer

Equal Opportunity Sought-After Mentor Excellent People Skills

EMPLOYMENT SUMMARY

Assistant Terminal Manager

RCS Transportation Oct 2022-Present

The Assistant Terminal Operations Manager (ATM) shall have direct overall responsibility for the successful performance of the company's automotive finished vehicle transportation and logistics services; as well as all associated personnel within a specific operating location. ATM's are to be champions of communicating awareness within their operation in understanding of the connection between customer service and achieving our business objectives. ATM shall be directly engaged in the leadership effort to maintain the safety of the people, compliance with the quality of our processes; and improving the efficiency of service we provide through planning, scheduling and policy enforcement. They are to anticipate external business or operational issues and the potential influence on their operation's performance; recognizing when something needs to be done and mobilize appropriate resources to accomplish the objective expeditiously. An ATM shall identify their own and others development and training needs actively engaging to develop theirs and their personnel's skills and abilities when and where needed. ATM's shall strive to inspire a sense of ownership and shared purpose with personnel within all aspects of their operation to maintain a high level of morale. . Ensure compliance with all regulatory agencies including FAA, OSHA, EPA, US Dept. of Labor and EEOC.

Warehouse Training Specialist

Crescent Electric Supply June 2022- Oct-2022

The Warehouse Training Specialist facilitates and provides training for new employees at new distribution centers and warehouses. This position provides on-the-job training, mentorship, and support for new employees. The Warehouse Training Specialist may also assist with formal training practices, including classroom teaching and support. Serve as training support for new distribution center employees as part of the standing up of a new distribution center. Provide warehouse and on-the-job training for all employees of a distribution center or warehouse, ranging from clerk to receiver to driver. Monitor and track training to ensure employees meet onboarding milestones. Travel to all distribution centers and possibly surrounding branches to provide training. Identify high-potential new employees during training. Provide mentorship to employees to ensure they receive all necessary and desired training. Partner with subject matter experts to ensure training and Crescent Electric Training Guide (CETG) content is accurate and up to date. Support company goals and objectives. Adhere to all safety policies. Maintain housekeeping, as needed.

Operations Supervisor

Saia LTL Freight Nov 2021-June 2022

Plan and direct resources to insuring timely, damage-free, safe loading/unloading of freight from pick up to delivery. Build loads and review LTL workflows to ensure the most effect use of resources. Schedule pickup and deliveries for a LTL trucking company ensuring that the most effective use of resources are accomplished. Collaborate with Account Executives and upper management to address customer concerns and grow the business. Support the growth of personnel through on-the-job coaching and training of company standards. Has excellent working knowledge of business management principles and practices, financial concepts, and key drivers of profitability and operational performance. Ensure compliance with all regulatory agencies including U.S. Dept. of Transportation, FAA, OSHA, EPA, US Dept. of Labor and EEOC.

Operations Supervisor

R+L Carriers April 2021- Nov 2021

Plan and direct resources to insuring timely, damage-free, safe loading/unloading of freight from pick up to delivery. Build loads and review LTL workflows to ensure the most effect use of resources. Schedule pickup and deliveries for a LTL trucking company ensuring that the most effective use of resources are accomplished. Collaborate with Account Executives and upper management to address customer concerns and grow the business. Support the growth of personnel through on-the-job coaching and training of company standards. Has excellent working knowledge of business management principles and practices, financial concepts, and key drivers of profitability and operational performance. Ensure compliance with all regulatory agencies including FAA, OSHA, EPA, US Dept. of Labor and EEOC.

Operations Supervisor

USF Holland Trucking Sept 2019- April 2021

Plan and direct resources to insuring timely, damage-free, safe loading/unloading of freight from pick up to delivery. Build loads and review LTL workflows to ensure the most effect use of resources. Schedule pickup and deliveries for an LTL trucking company ensuring that the most effective use of resources are accomplished. Accomplished line haul set up and dispatch out the drivers to other locations. Collaborate with Account Executives and upper management to address customer concerns and grow the business. Support the growth of personnel through on-the-job coaching and training of company standards. Has excellent working knowledge of business management principles and practices, financial concepts, and key drivers of profitability and operational performance. Ensure compliance with all regulatory agencies including FAA, OSHA, EPA, US Dept. of Labor and EEOC.

Branch Manager

Black Tie Moving April 2019- Aug 2019

Responsible for the overall performance of the branch operations, customer service, and finances. This position directs and controls all transportation, warehouse and office activities. Direct and coordinate activities to provide a safe environment for employees while maintaining fast and efficient services. This position requires working in a fast-paced environment with time constraints to meet arrival and departure goals. The Branch Manager is accountable for achieving the highest level of profits through cost controls, productivity improvement and customer service. Has excellent working knowledge of business management principles and practices, financial concepts, and key drivers of profitability and operational performance. Ensure compliance with all regulatory agencies including FAA, OSHA, EPA, US Dept. of Labor and EEOC. Overall responsibility for the operations of a Household goods moving company.

Human Resource Specialist Aug 2018-Feb 2019

Pettit Environmental Inc., Louisville, Kentucky

Implements human resources programs by providing human resources services, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, AA/EEO compliance, and labor relations, completing personnel transactions. Develops human resources solutions by collecting and analyzing information, recommending courses of action. Improves manager and employee performance by identifying and clarifying problems; evaluating potential solutions; implementing selected solution; coaching and counseling managers and employees. Prepares reports by collecting, analyzing, and summarizing data and trends. Completed payrolls for all hourly employees.

Human Resource Management

U.S. Army, HRC, Ft. Knox, Kentucky Aug 2009-Aug 2018

As a Human Resource Manager has over eight (8) years’ experience

Providing Human Resource management for Officers and Enlisted Military members, and Department of the Army Civilians. Serves as an analyst for the planning, development, review, analysis, coordination, and monitoring of training requirements based on authorizations and on hand trained. Uses HR techniques to ensure the proper distribution of personnel based on qualification. Experienced negotiator in the Collective bargaining process, meditation of changes in conditions, and labor-management relationships. Years of experience in providing relationship development training designed to help labor and management jointly improve their working relationship and the overall day-to-day labor-management relations climate. Ensures that HR actions are completed for the promotions, movement, training, education, awards and discipline.

Company Operations and Training Manager

U.S. Army, Independence, Missouri July 2006 – Aug 2009

An operations and project manager proven successful in the most challenging assignments. Resourceful and adaptable, exercising superior competence and efficiency with every project, ensuring that timetable and budget was met. Career highlighted by success and constant achievement. Effectively communicates the objectives and expectations to all. Plans, develops, and implements training for all levels. Conducts needs assessments to identify training options, prepares reports on training plan results, evaluates existing training programs, develops program guidelines, contacts vendors and designs course plans, training outline, course materials, and presentations - Conducts supervisory, management and skills training for all associates.

EDUCATION

CAPELLA UNIVERSTIY~ PhD Human Resource Management ~ Minneapolis, MN, 2025

UNIVERSTIY OF PHOENIX~ MBA~ Phoenix, AZ, 2011

COLORADO TECHNICAL UNIVERSITY~ BS Business Management ~ Colorado Springs, CO, 2007

PROFESSIONAL CERTIFICATES

Six Sigma Yellow Belt #628247~ 2018

Negotiation Associate~NCN-A#583351~2018

Public Arbitrator (FINRA) #A62644~2018

Fundamentals of Human Resources (Alison) #123*-******** ~2018

Corporate Sales Associate~SCCS-A#587558~2018

Alternate Dispute Resolution (Alison # 941-******** ~ 2018

Diploma in Human Resource~ Alison~ #125*-******** ~ 2019

MILITARY TRAINING

Primary Leadership Development

Advanced Non Commissioned Officer Development

Equal Opportunity Representative

Instructor/Small Group Instructor Training

Conflict Management

Master Trainer Certified for the Army

AWARDS

“Best Limited Production Station Commander”

Award “Chief of Staff” Award for Recruiting, 2004

Numerous “Commendable” Ratings from the Inspector General

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