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CURRICULUM VITAE

MD. GOLAM MOSTOFA

Tourism & Hospitality Educator’s, and Hospitality Operations Specialist Graduate Research Assistant, Cecil B. Day School of Hospitality Administration, J. Mack Robinson College of Business at Georgia State University, 35 Broad St NW #315, Atlanta, GA 30303, USA Contact No.+1-470-***-****

ad17mn@r.postjobfree.com, ad17mn@r.postjobfree.com

linkedin.com/in/mgmostofa

CAREER OBJECTIVE

To embark on a fulfilling journey as a committed researcher, educator, and proficient hotel operations specialist in the ever-evolving realm of the Tourism & Hospitality Industry. Eagerly pursuing an inspiring setting that thrives on challenges and provides a resilient pathway for personal and professional advancement. Committed to upholding the principles of diligence, ingenuity, resourcefulness, and steadfast devotion as fundamental pillars on the journey towards achieving the highest standards of excellence.

SKILLS

Hotel, Resort and Restaurant Operations

Talent Requisition & Training

Learning Management System(LMS)-Moodle

Property Management System (OPERA)

Global Distribution System (AMADUES)

Research Methodology Application (SPSS, SEM)

Project Management

Competency Based Training & Assessment (CBT&A-Level 4)

Curriculum Expert on Objective Based Education (OBE) ACADEMIC EMPLOYMENT

Aug 2023—Present Graduate Research Assistant

J. Mack Robinson College of Business

Georgia State University, USA

June 2023—Aug 2023 Head of the Department

Department of Tourism & Hospitality Management

Daffodil International University, Bangladesh

May 2017—Present Assistant Professor

Department of Tourism & Hospitality Management

Daffodil International University, Bangladesh

Additional Responsibility with

Daffodil International University

In-charge- Daffodil-Oxford Centre of Excellence for Hospitality

Institutional Quality Assurance Cell (IQAC)

Organizing Secretary- Daffodil International Symposium on Hospitality (DISH)

Member – Class Monitoring Cell

Coordinator and Member- PATA

Team Leader- OBE Curriculum of BTHM and MBA in THM program

Member-AACSB Accreditation Committee

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Dec 2015--May 2017 Founder Principal

UPDATE College- Affiliated with National University A concern of UNIQUE Group, Bangladesh

Sept 2015-- Dec 2016 Visiting Faculty

Department of Tourism & Hospitality Management

Daffodil International University, Bangladesh

Jan 2013—Aug 2015 Assistant Professor

Department of Marketing

American International University-Bangladesh (AIUB) Jan 2011—Dec 2012 Lecturer

Department of Marketing

American International University-Bangladesh (AIUB) May 2010--Dec 2010 Lecturer

Department of Food & Beverage

Institute of Tourism and Hotel Management (ITHM), Dhaka Feb 2009--Jan 2010 Lecturer

Department of Hotel Management

College of Tourism and Hotel Management, Nicosia, Cyprus INDUSTRY EMPLOYMENT

Apr 2017 – Present Pre-opening Consultant

Meghajal Resort and Recreation Club, Bangladesh

Jan 2019—Present Hospitality Consultant

Dhaka Resort, Bangladesh

Jan 2012—Present Hospitality Consultant- Operations, HR & Training Arunima Resort & Golf Club, Narail, Bangladesh

Apr 2008 – Nov 2009 Crew Trainer

McDonald’s Cyprus

Oct 2007 - Mar 2008 Guest Service Relation Coordinator Food and Beverage Department

Louis Group of Hotel Resorts (Phaethon), Cyprus

Jan 2006—July 2007 International Program Coordinator Sales & Marketing Department

NSHM Knowledge Campus, India

July 2012--Dec 2014 Coordinator

CTH (Confederation of Tourism & Hospitality) Program Bangladesh Skill Development Institute

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ACADEMIC QUALIFICATION Aug 2023—On-going Georgia State University, USA

Masters of Global Hospitality Management

Major: Hotel Development

Sept 2007—Jan 2009 College of Tourism and Hotel Management, Nicosia, Cyprus Master’s in Business Administration

Major: Tourism & Hospitality, CGPA: 77.00 (Out of 100.00) July 2003—June 2007 West Bengal University of Technology (WBUT), WB, India Bachelor in Hotel Management and Catering Technology Major: Food & Beverage, CGPA: 7.25 (Out of 10.00)

July 1996—June 1997 Adamjee Cantonment College, Dhaka, Bangladesh Higher Secondary Certification (HSC), Major: Science Second Class (54.1%), Passing Year-2001

Jan 1994—Dec 1995 Ullapara Merchant High School, Shirajganj, Bangladesh Secondary School Certification (SSC), Major: Science First Class* (75.1%), Passing Year-1996

PROFESSIONAL TRAINING

2 Oct 2020 – 5 Oct 2020 The topic of Title: Certified Hospitality Educators (CHE) Organized By: American Hotel & Lodging Educational Institute 9 Dec 2018 – 24 Dec 2018 The topic of Title: Workshop-ToT on Commonwealth Global Citizenship Education

Organized By: Daffodil International University and Commonwealth Secretariat

25 Feb 2018 – 15 Mar 2018 The topic of Title: Airline Ticketing & Reservation with Amadeus Organized By: Daffodil International University and Amadeus Bangladesh

2 Mar 2017 - 9 Mar 2017 Title: AQF Level-4: Training & Assessment, (Australian Qualification Framework)

Organized By: CareersClub, Australia and UPDATE College 27 Feb 2017 - 27 Feb 2017 Title: Education-Administration & Management Organized By: National University, Bangladesh

03 Feb 2017 – 04 Feb 2017 Title: Team Building & Leadership Workshop

(TACK Training International), Australia

Organized By: Unique Group, Bangladesh

01 Sep 2016 - 01 Sep 2016 Title: “How organizational Culture can Drive Business success" Organized By: PDTCA, Bangladesh

08 May 2016 - 24 Jul 2016 Title: NTVQF Level-4: Competency Based Training & Assessment Organized By: BTEB and ISC Tourism & Hospitality, implemented by ILO, Dhaka

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25 Nov 2014 - 26 Nov 2014 Title: Leadership and Management Development Organized By: Under (B-SEP) project” implemented by ILO, Dhaka, Bangladesh

2014 Title: Introduction to Competency Based Training (CBT) Program Organized By: CISC under (B-SEP) project” implemented by ILO, Dhaka

01 Jan 2014 - 30 Jun 2014 Title: Transforming English Language Skills in the Higher Education Sector in Bangladesh

Organized By: American International University- Bangladesh and jointly certified by British Council and UGC of Bangladesh. PUBLICATIONS & BOOK

A. Journal:

i. Selim Ahmed, Ahmed Al Asheq, and Md Golam Mostofa, “The Intricate Relationships of Consumers’ Satisfaction and Loyalty with Perceived Service Quality and Price Fairness in Restaurant Service”, The TQM Journal, Manuscript ID is TQM-06-2021-0158.R1., March 14,2022 ii. Rezwanul Alam, Tahsin Wara Khondker, and Md. Golam Mostofa, “Location Based Mobile Services through the Web: An approach to the tourism sector”, IOSR Journal of Business and Management (IOSR-JBM) e-ISSN: 2278-487X, p-ISSN: 2319-7668. Volume 21, Issue 5. Ser. VI (May. 2019), PP 38-44, http://www.iosrjournals.org/iosr- jbm/pages/21(5) Series-6.html iii. Rezwanul Alam,, Md. Golam Mostofa and Tahsin Wara Khondker, “Mobile Technology Uses towards Marketing of Tourist Destinations: An Analysis from Therapeutic Point of View”, IOSR Journal of Mobile Computing & Application (IOSR- JMCA) e- ISSN: 2394-0050, P-ISSN: 2394- 0042.Volume 6, Issue 2 (Mar. - Apr. 2019), PP 17- 21, http://iosrjournals.org/iosr-jmca/pages/vol6-iss2.html iv. Rezwanul Alam and Golam Mostofa “Organizational Adaptation towards sustainable Information Technology: The Case of E-Government in Developing Countries” Electronic Journal of Information Systems in Developing Countries, City University of Hong Kong, (ISSN: 1681-4835.), 2018

v. Md. Dulal Miah and Md. Golam Mostofa, “Corporate Governance in Japan: Persistence and Change”, Bangladesh Research Publications Journal, Volume 8, Issue 1, Janu-Feb, 2013 Book/Curriculum

I. Competency Standards for Bakery and Pastry Production, [This document is owned by the Finance Division of the Ministry of Finance of the People’s Republic of Bangladesh, developed under the Skills for Employment Investment Program (SEIP)] Published: May 31,2022, https://seip-fd.gov.bd/competency/cs-for-bakery-and-pastry-production/ II. Competency Standards for Tour Guiding, [This document is owned by the Finance Division of the Ministry of Finance of the People’s Republic of Bangladesh, developed under the Skills for Employment Investment Program (SEIP)] Published: May 31,2022, https://seip- fd.gov.bd/competency/cs-for-tour-guiding/

MANUSCRIPTS IN PREPARATION/SUBMITTED FOR REVIEW

i. “Perceived quality and value for money on customer satisfaction and loyalty in Bangladeshi Restaurants”, Golam Mostofa and Dr. Selim Ahmed. ii. “Student Perception on Service Quality of Academic Programs in Private Universities of Bangladesh”, Dr. Selim Ahmed and Golam Mostofa.

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iii. “Prospects and Constraints of Tourism Sector in Bangladesh” Dr. Wasib Bin Latif, Md. Golam Mostofa and Dr. Selim Ahmed

iv. “Utilizing social media to encourage community-based tourism in Bangladesh”, Md. Golam Mostofa and Dr. Rezwanul Alam

PARTICIPATION [Seminar/ Workshop / Conference/ Program] 21-25 October 2019 Symposium: World Tourism Exchange China, Haikou, Hainan, Organized by: Haikou Municipal People’s Government, and Pacific Asia Travel Association (PATA)

9-10 October 2019 Workshop on “Positive Leadership “, Organized by: University of Peace and Daffodil international University

14,21 & 28 October July

and 8 August 2019

Workshop on “Research Methodology Application -Structural Equation Modeling (SEM), Facilitator: Dr. Selim Ahmed, Organized by: Dept. of THM, Daffodil international University 26 Dec 2018 Workshop on “How to write an article in a high indexed business journal?”, Keynote Speaker: Professor P R Datta, Executive Chair, Academy of Business Research and Retail Management Organized by: Faculty of Business and Entrepreneurship, DIU 3 Dec 2018 Workshop on “Rural and Eco-tourism Development in Comilla”, Organized by: Bangladesh Academy for Rural Development, BARD 28 Feb 2018 Workshop on “Development of Course Curricula”, Keynote Speaker: Prof. Aminul Islam Ph.D., UniMap, Malaysia, Organized by: Faculty of Business and Entrepreneurship, DIU

29 August 2015 Seminar on “Social, Cultural and Economic Impacts of Sustainable Tourism in Bangladesh”, Organized by: ISC for Tourism & Hospitality & Parjatan Bichitra, at ICCB, Dhaka, 18 April 2015 Seminar on “Rethinking Marketing”, Organized by: Bangladesh Brand Forum at Radisson Blue and Water Garden, Dhaka, Bangladesh.

18th April 2015 Workshop on “Talent Management”, Organized by: World Academy for Research and Development (WARD) at American International University- Bangladesh. (AIUB)

10th April 2014 Workshop on Faculty Development Program on “MS Project Software” at American International University- Bangladesh. (AIUB) 9th February 2012 Seminar on “Collaborative Research: Initiative and Opportunities” Keynote Speaker: Dr. Selim Ahmed, IIUM, Malaysia at American International University- Bangladesh. (AIUB) 1st to 3rd March 2012 World Marketing Summit on “Change the world through Marketing” at BICC, Bangladesh.

8th June 2011 Seminar on “Inspiring the Future Minds”, Session by Prof. Philip Kotler, Organized by Bangladesh Brand Forum at Mirpur Indoor Stadium, Bangladesh.

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PROFESSIONAL AFFILIATIONS AND SERVICES 2018--Present Assistant General Secretary

Tourism Educator’s Association Bangladesh (TEAB)

2016--2017 Associate Examiner- Tourism & Hospitality Program National University, Bangladesh

2016-- Present Curriculum Development Specialist - Tourism & Hospitality Bangladesh Technical Education Board (BTEB)

2018-- 2019 Member - Core Committee for Youth & Sports Tourism Federation of Bangladesh Chambers of Commerce and Industry (FBCCI) 2013-- Present General Member

Industry Skill Council (ISC) for Tourism & Hospitality, Bangladesh Conducted Courses

Lectures: Employability Skills 360, Principles of Marketing, Marketing Management, Service Marketing, Tourism & Hospitality Marketing, Food and Beverage Service Management, Food Production Management, Front Office Management, Housekeeping Management, Event & MICE Management, Airline Reservation & Ticketing, Introduction to Business, Principles of Management, Human Resource Management, HRM for Tourism and Hospitality, Introduction to Tourism & Hospitality Industry, Tourism Destination & Culture in Bangladesh, Food Science & Nutrition, Travel Agency & Tour Operation Management, Consumer Behavior in Tourism & Hospitality Industry Catering and Banquet Management, Hospitality Management, Supervision in Hospitality Industry, Food and Beverage Cost Control, Recreation Management, Destination Planning and Development, Kitchen Management, Tour Guiding, Accommodation Management.

PERSONAL DETAILS

Father's Name : Late. Md. Abdul Mozid.

Date of birth : 30 November 1981

Marital Status : Married

Mother’s Name

Nationality

Sex

: Begum Sahera Khanum

: Bangladeshi

: Male

Height : 1.62 CM Weight : 63 Kg

Blood Group : O + (positive) Religion : Islam

Passport No : B00045712 National ID : 509*******

Permanent Address: Kashed Khan Nibash, Ghosh Para Road,Village # Bagjan, P.O. # Paikarhati, P.S. # Bera, Dist. # Pabna-6682, Bangladesh. Contact Number: +880**********, +880**********. Present Address: 2370 Terrell Drive, Chamblee, Atlanta, GA-30341, USA. Page 7 of 7

Reference: 01 Reference: 02

Name Prof. Dr. Masum Iqbal Soon-Ho Kim, Ph.D

Designation Dean, Faculty of Business and

Entrepreneurship

Graduate Program Director and Associate

Professor

Regynald G. Washington Master of Global

Hospitality Management

Organization Daffodil International University Georgia State University Address Daffodil Smart City, Birulia,Dhaka,

Bangladesh

J. Mack Robinson College of Business at

Georgia State University, 35 Broad St NW #315,

Atlanta, GA 30303, USA

Mobile +880****-******

E-Mail ad17mn@r.postjobfree.com ad17mn@r.postjobfree.com

Relation Professional Academic

I hereby certify that all the above information is true and correct to the best of my knowledge belief.

(Md. Golam Mostofa)

REFERENCES

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