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Operations Specialist Service Delivery

Location:
Panama City, FL
Salary:
40K
Posted:
December 25, 2023

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Resume:

P R O F I L E :

Experienced supervisor and administrative

professional with knowledge of law

enforcement and legal procedures. Strong

planner and problem solver offering

versatile office management skills. Easily

adaptable to change and able to work

independently. Able to meet deadlines

without compromising quality.

WORK E X P E R I E N C E

SUPPORT AND OPERATIONS SPECIALIST

Licking County Sheriff's Office 2011-2020

Assisted in processing purchase orders, prepared and submitted invoices for vendor reimbursement of county monthly finances Conducted yearly inventory for each area of the Sheriff’s Office and submit updated report

Recorded and maintained log for County issued corporate cards. Modified all medical invoices for trustee in accordance with the Ohio Medicaid procedural codes.

Set dates for preparation of meetings and record minutes of when necessary.

Reference policy and procedural documents for requested leave and prepared correspondence relative to granting or denying the request such as FMLA.

Compiled, copied, and disseminated confidential documentation for files. Served as assistant to budget administrator which is responsible for assignments requiring specialized knowledge of LCSO funds and budgetary management.

COURT APPOINTED ATTORNEY SUPERVISOR

Franklin County Common Pleas Courts 2007-2011

Approved and ensured payments to court appointed counsel were in compliance with local rules, county policies and the Ohio Public Defender Policy

Conducted interviews, hired, evaluated work assignments. Oversaw billing procedures; training on a quarterly basis for court appointed counsel

Compile and maintain financial data and statistics relative to payments S K I L L S & I N T E R E S T S :

Handling HR processes

Sorting & labeling

Word processing & proofreading

Accurate & detailed

Data entry

File & record management

C O N T A C T I N F O RMATION:

614-***-****

ad17l9@r.postjobfree.com

Angie Bing

OPERATIONS SPECIALIST & EXECUTIVE ASSISTANT

R E F E R E N C E S :

Available Upon Request

E D U C A T I O N

Gulf Coast State College, Panama City,

Florida

Mascoutah High School, Mascoutah, Illinois

Responsible for executing the operational processes for service delivery: work order management, systems administration, reporting, and support; service partner on-boarding, compliance, and management; program administration and reporting; and other activities as assigned Receives and coordinates maintenance repair calls: timely and complete dispatch, scheduling, follow-up, quote preparation, problem resolution, and post-service activities.

Completes repair service work orders/projects

Works with Program Managers, Service Delivery Managers, or Trade Specialists on resolution of problems

Manages complex client projects from beginning to successful completion Follows up with client home office contact to make sure service delivery, work orders, and special projects are completed in a timely and satisfactory manner.

SERVICE DELIVERY COORDINATOR

CBRE 2020



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