Kassi Michel Aoudjon Ekanza

Cocody Riviera Anono, Abidjan (CI) ad17k4@r.postjobfree.com 070******* /010*******.

Virtual Assistant.

PROFESSIONAL SUMMARY

PROFESSIONAL BACKGROUND

IT support. Food and Agriculture Organization of the United Nations (FAO). Abidjan, Cote d'Ivoire

October. 2022 - December. 2022

•Assist the computer scientist for local inventories and more specifically for the inventory of assets and their maintenance.

•Establish in collaboration with the computer scientist the update of the inventory of goods in the FAO system.

•I helped create and maintain databases, making sure the data was correct and current.

•Realization: Creation of an Excel table containing the computer equipment owned by the staff.

Technical Support Officer. Independent Electoral Commission. Toulepleu, Ivory Coast

July. 2015 - October. 2022

•Keeping a high standard of professionalism and meticulousness, I drafted and edited reports, presentations, and communications.

•Correctly oversaw the drafting of documents, scheduling of calendar events, and email correspondence.

•Management of office supplies, listings and election materials.

•Mission: Recruitment, training and monitoring of a team of forty-two people composed of Enumerator, Voter Card Distribution Agent and Polling Station Agent for the proper conduct of elections.

Head Teller. Versus Bank. Abidjan, Ivory Coast

September. 2008 - March. 2015

• Daily reporting of safe transactions to the Treasurer. Management of cash flows (receipts and disbursements). Collaboration between commercial banks in cash management operations via RTGS.

•Implementation: Supervision, control and management of payment and cash management operations.

Experienced Teller. Versus Bank. Abidjan, Ivory C o a s t

February. 2007 - August. 2008

• Payment of cheques and customer deposits. Receiving and counting funds from individuals and businesses. Sending and receiving funds via Coinstar. Buying and selling of currencies (Euro and US dollar).

Teller - Team Leader. Compagnie Bancaire de l'Atlantique Côte d’Ivoire (COBACI). Abidjan, Ivory Coast

February. 2001 - February. 2007

•Manage the reception, the advice and the customer information of the bank.

•Payment of salary advances and staff mission expenses. Payment of MasterCard customers via the Electronic Payment Terminal (EPT). Reconciliation of the customer account with the MasterCard provider.

Trainee in the Loans Department. Société Générale de Banque en Côte d’Ivoire (SGBCI). Abidjan, Ivory Coast

July. 1998 - April. 1999

•Review, evaluate and process loan applications.

•Implementation of loan files approved by the credit committee.

•Achievement: Writing of a report on ordinary loans in commercial banks. Case of the SGBCI.

STUDIES

International Higher School in Insurance and Banking, Abidjan, Ivory Coast Associate Degree, Banking, July. 1998

University of Bouake, Bouake, Ivory Coast Attestation of Admission, Law, December. 1996

Abidjan Classic High School, Abidjan, Ivory Coast High School Degree in Letters and Philosophy, July. 1993

SKILLS

Customer service Expert PowerPoint Experienced

Writing emails Expert MS Word Experienced

MS Excel Skilled Internet Expert

LANGUAGES

English French

CERTIFICATES

•Certificate BSAFE from United Nations Department of Safety and Security (UNDSS).

•Certificate of COMPLETION from Food and Agriculture Organization of the United Nations (FAO).

POINTS OF INTEREST

1992 - 1997: Participation during school vacations in volunteer activities (literacy courses, medical care in villages, and rehabilitation of public schools) under the direction of the Association for Economic and Social Development (ADECS).

Weekly practice of sports (jogging). Reading of novels and news magazines. Travel and sightseeing.

REFERENCES

Mr. Kadja Ernest: Information Technology. 010*******. Food and Agriculture Organization of the United Nations. Mr. Yapi Laurent: Head of Regional Office. 075******* Independent Electoral Commission.

Mr. Waota Ange Désiré. Director of Operations. 070*******. versus Bank.

I have a rich experience with the Word, Excel, PowerPoint, and Outlook software suite strong multitasking and organizing skills exceptional communication skills both in writing and speaking as Microsoft Teams, Zoom, and Slack accurate and very focused on the details. I can also manage sensitive information and maintain confidentiality. Assisted my Supervisor with daily tasks by taking care of calls, scheduling appointments, and organizing travel.

familiarity with online collaboration platforms such

I am the perfect candidate for this role because of the following main strengths:

Technical Troubleshooting: Proficient in diagnosing and resolving a wide range of hardware and software issues, ensuring minimal downtime and maximum productivity for end-users.

Customer Service: Skilled in actively listening to customer inquiries, clarifying concerns, and providing personalized solutions in a professional and friendly manner.

Problem Solving

Regenerate response

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