SEEMA S. KHAN

Email: ad17jr@r.postjobfree.com Executive Program Manager 408-***-****

15+ years’ experience providing leadership, direction and guidance in building project plans, project teams, contingencies, success metrics, and ROI for Enterprise Software and IT projects. 10 years experience working in Enterprise networks.7+ years of experience delivering a complex portfolio of products in the Agile Scrum environment. 4 years experience delivering complex products in medical diagnostics and clinical software.6 years experience developing and executing Sourcing Strategy across global vendors. PMO Management Agile Scrum SDLC Sourcing/ Customer Engagement PROFESSIONAL SUMMARY

PMO MANAGEMENT:

● Implement PMO processes based on the PMBOK-6/7 knowledge base. Standardize Project Charter, SOW, RACI Charts, means of communications. Schedules, Meeting Minutes, Resources (FTE).

● Lead and manage large, cross-functional initiatives that drive the strategic goals of the business stakeholders from inception to close. Reducing costs by managing FTEs tightly and increasing revenue by carefully evaluating revenue associated with different products is the key initiative performed.

● Clearly defining Work Breakdown Structure and mapping it to Work Schedule, and task dependency.

● Manage contract negotiation and supporting administrative tasks including MNDAs, and writing SOWs and POs by collaborating with legal, contracts teams, product management and R&D.

● Manage project financials including P&L.

● Renew contracts with all the existing OEM partners 500+ Millions of revenue generating contracts.

● lead the critical business processes by partnering with finance in ensuring control over spending.

● Lead portfolio of 20+ projects on tight budget, and schedule.

● Manage client or OEM relationships, and expectations.

● Lead programs and projects from the concept phase through launch, in the Agile Scrum environment.

● Proactively manage risks and anticipate potential issues which pose a threat to achieving project goals. CUSTOMER/STAKEHOLDER MANAGEMENT:

● Define Stakeholder RACI chart to clearly define stakeholder responsibility and influence level.

● Establish a standard means of communication for cross functional teams and executive management.

● Develop a Business Case for every project to evaluate ROI, profitability, and cash flow.

● Manage project portfolio based upon Policies, Standards, and Customer Engagement Roadmap

● Meet executive management and give status presentations and make sure project delivery is aligned with the strategic initiative of Quarter revenue.

NPI PROGRAM MANAGEMENT:

● Define NPI requirements and manage the entire life cycle from ideation to launch by coordinating the work with cross Functional teams

SUPPLY MARKET ANALYSIS AND SOURCING:

● Lead Enterprise contract/pricing negotiations with platform Cloud Service Providers

● Align on Cloud Spend and Forecast Spend across Engineering organizations

● Qualify suppliers by partnering up with the supply chain team to include parameters for a quality, and cost approach to sourcing.

● Develops and implements complex supplier development programs that cut across multiple business functions and regions

ENTERPRISE NETWORK:

● Manage and execute system level testing, interoperability testing, performance testing and Beta testing for enterprise powerhubs, Routers, ATM switches

● Manage and lead Metro Optical 1-10 gig switches (central switch) LMS 1000, LMS 2500 (Edge switch) product line from concept to launch that brought the revenue of $60 Million per quarter. AGILE SCRUM METHODOLOGY:

● Implement Agile Scrum implementation, building team, defining processes and training team as Scrum Master, Product Owner, Stakeholder and Project Manager.

● Help team define SPRINTS, and Backlog grooming. Managing programs through JIRA software. BUSINESS ENGAGEMENT & TRANSFORMATION:

● Manage and successfully influence cross-functional team members to achieve project goals.

● Support team members and establish healthy, collaborative relationships with cross functional teams..

● Evaluate portfolio of projects against business strategic initiative for long term relationship, and revenue perspective.

● Revise and eliminate projects that are not aligned with the business unit revenue stream and add on the new revenue generating projects.

CHANGE MANAGEMENT :

● Manage and implement Six Sigma principle in the manufacturing department, and Lean concepts through R&D, QA, Product Management and Operation.

● Assisted executive management in devising organizational change framework as well as Process change framework with the measurable KPIs.

TECHNICAL EXPERTISE: Phase Gate Processes / ISO 9000/Google Sheet/G-Suit /AGILE/ Microsoft Word /Excel / MS Project / MS Office 360/Embedded Software/Router/Enterprise ATM switches/Gigabit Ethernet Switches/AI/ SharePoint

/ SmartSheet /JIRA/Six Sigma/Kaizen/10,000ft

EDUCATION:

Six Sigma Certification, ThermoFisher University 2022 Best Manufacturing Practices, ThermoFisher University 2021 Agile Scrum Certification, San Jose State University 2018 PMP Certification, San Jose State University 2016

MS – Computer Science, University of Oklahoma 1990 B.S. Chemical Engineering, Z. H. College of Egg, AMU India 1986 CAREER ACCOMPLISHMENTS

SENIOR PROGRAM MANAGER (PMO), THERMO FISHER SCIENTIFIC 09/2021-06/2023 Lead and manage large, cross-functional initiatives that drive the strategic goals of Thermo Fisher diagnostics business stakeholders from inception to close. Align all the OEM programs with the company strategic goals with measurable KPIs. Clinical QC Software products;

● Acting as the NPI program manager and playing a pivotal role in facilitating actions and driving excellence in program/project management.

● Implementing and leading the Agile Practice, putting in place the systems, processes and ways of working to sustain a high performing team, where skill development, increased agility, collaboration and improved ways of working are key to success.

● Managing LabLink QC Software development in Saas implementation in Agile Scrum Environment. Migrated the development from Waterfall Methodology to Agile Scrum environment.

● Managed SPRINT contents, Backlog grooming, SPRINT demos and overall health of the program.

● Managing Entitlements/ Licensing/Subscription / Pricing business process

● Managing project renewals without any down sell

Medical Diagnostic (TDM) products;

● Managing portfolio of 20+ TDM for Abbott OEM and released 2+ essays for TDM Beckman OEM, 10+ products in QC control with Ortho OEM.

● Managing New Product Introduction interfacing R&D,Operations, manufacturing, product management to lead our team in successfully launching diagnostics products with precision timing, superior product quality, and maximum customer availability.

● Maintaining and controlling project budgets ($1-3 millions) in collaboration with Finance and cross-functional departments. Developing Business cases for all new products and presenting to senior leadership.

● Estimating resource requirements, identifying resource gaps, and working with management to address resource constraint issues using 10,000 ft/Smartsheet.

● Facilitating the completion of various design control documents (project plans, design inputs, design outputs, risk, etc.) and maintaining design history files to ensure adherence to quality procedures.

● Identifying, documenting, and mitigating project risks and contingency plans.

● Reducing costs by managing FTEs tightly in 10,000 ft and increasing revenue by carefully evaluating business cases associated with different products and eliminating products with low turnovers.

● Improvising the operations by implementing Six Sigma principles of accurate forecasting and minimal waste and overhead. Implementing process and tools to minimize failures.

● Managing all OEM communications including SOW, and Payments etc.

● Managing projects in an FDA regulated environment, submitting projects for 510 compliances & CE Mark and EU compliance.

SENIOR SOURCING PROJECT MANAGER, IBM COGNITIVE CLOUD & AI 10/2019-5/2021

● Lead and manage large, cross-functional sourcing initiatives that drive the strategic goals of IBM Cloud business stakeholders from inception to close.

● Overseeing the entire procurement process for highest risk/value and complexity categories.

● Coordinating with stakeholders & integrating their requirements into the sourcing & contracting processes.

● Developing and issuing high value/risk RFPs, RFIs and RFQs. Coordinating and leading proposal reviews, evaluations and recommendations for contract awards.

● Evaluating supplier qualifications and identifying alternative suppliers. Leading contract negotiations and works closely with internal support organizations including Legal, Finance, Business Units and Insurance & Risk Management to mitigate risk and exposure for the company.

● Developing and managing supplier alliance opportunities. Resolving conflict between suppliers and companies.

● Interprets contractual obligations & positions, coordinates and manages conflict resolution with suppliers/contractors and stakeholders to drive resolution and formalize outcome contractually.

● Providing recommendations on the development and implementation of purchasing strategies for assigned categories. Analyzing internal spend data and market intelligence to strategically source needed services and materials.

● Establishing and maintaining collaborative relationships with teams and suppliers to reduce overall costs.

● Leading special projects to identify and implement cost savings programs. Working on cross-functional teams to develop strategies to add value through Supply Management lead projects.

● Meets with internal clients on a regular basis to understand client needs and to strengthen client relationships.

● Advising clients on proper contract management and administration policies and procedures. Ensuring client compliance with appropriate procurement policies and procedures, standards for ethical behavior, and accounting policies.

● Maintaining records to demonstrate that proper protocol is followed in the sourcing and contracting processes and in the implementation of the supplier relationship.

● Aligning and influencing key leaders to ensure smooth execution of projects, programs across engineering, offering management, support and supply chain organizations, complex SW deliverable with teams dispersed domestically and internationally.

● Defining, and driving engineering KPIs, metrics, reporting dashboards to track timely delivery. PROGRAM DIRECTOR, C2 EDUCATION 04/2017-02/2019

● Managed large, cross-functional initiatives that drive the strategic goals of West Coast business stakeholders for K-12 Education from inception to close. Align the growth & revenue with the strategic goals of the company and build partnerships that fuel the growth of the business.

● Managed the operation of ten centers, managed P&L for the Northern California region, and managed both regional and global HR processes. Managed multi-million dollar initiatives that impacted multiple cross functional organizations.

● Implemented customer driven value- added services and consistently surpassed the projected revenue from month to month making NorCal C2 centers highest revenue generating territory.

● Re-engineered the operation to handle 20-30% growth per month among 15 centers operating inNorthern California. Many Centers produced $100,000+ of revenue per month exceeding the target revenue by 50%. ONBOARDING PROJECT MANAGER, SWING EDUCATION 12/2015- 3/2017 Swing Education provided a mobile app solution for the schools and community colleges to recruit Adhoc faculty for K-12 Education in a real time

● Prepared SOW, work breakdown, schedules and sprint planning in Saas implementation in an agile environment for the program team and managed day-to-day progress through JIRA for K-12 Education HR App design & integration to ERP.

● Managed and executed SOW, Resources Planning, Budget, & Delivery time etc. using JIRA

● Managed the SaaS development operation from conception to launch and deployment.

● Managing Entitlements/ Licensing/Subscription / Pricing business process

● Managing project renewals without any down sell

● Led functional teams like (technical product, technical program, and software engineering).

● Supported service deployment in 10 different schools and 5 community colleges. Implemented value-add Customer On-boarding training to educate customers about the policies and checklists of how to manage the temporary staff and support them by providing relevant information. SOURCING PROJECT MANAGER, SJSU INNOVATION LAB (MEDICAL DEVICE) 10/2012-08/2015

As a project manager I had the opportunity of managing the project from conception to launch, along with FDA approval, market strategy, customer feedback, product branding, vendor management and timely product launch.

● As a supply chain project manager I had the opportunity of managing the manufacturing readiness for the systems, NPI cost and sourcing responsibility.

● Worked with the cross functional team to have the projection of units to be manufactured for demo, and quarterly sales unit projection

● Setup Universal Control BOM structures; work with project team to make sure document owners update documentation and save to the central location

● Managed the BOM cost integrity and performed risk analysis for the components/parts at risk and implemented a mitigation plan.

● Closely managed supplier performance and team expectations by actively driving suppliers to meet and exceed the expectation.

● Achieved FDA requirements pertaining to 21 CFR 11 compliance for U-Control product line. Closely track Verification and Validation protocols and reports for Regulatory submissions

● Managed the development of project timelines and managed any changes, such as future timeline changes that may result from changes in scope, delays in schedule or lack of resources.

● Collaborated across all the functional areas (R&D, Marketing, QA, Regulatory, Clinical, operations, service, etc) necessary to successful project completion and delivery

● Fully supporting CAPA (Corrective Action Preventive Action) by providing the compliance of FDA 21 CFR 820.100

● Coordinated all project update meetings and presented the presentation for project status reviews to internal and external stakeholders.

VIRTUAL COMMUNITY PROGRAM MANAGER, GRADE POTENTIAL 07/2010- 06/2012 Managed the community operation along with connectivity issues, login failures and network conflict problems. Gather K-12 Education student learning outcomes virtually and provide the feedback to the Engineering team. Created and managed revenue of $30 M+ for the west coast accounts.

● Managed the West Coast operation for hiring STEM professionals and assigning them to the appropriate accounts.

● Managed community operations along with connectivity issues, login failures and network conflict problems. IT PROGRAM MANAGER, World Financial Group 8/2004-9/2008 World Financial Group is a privately held company offering financial investment services, 401-K investment IRA, Mutual Funds, school funds, DRIP. Managed IT operation, Automation and Tools. Saved WFG a lot of money and time by automating alerts to expired accounts and renewals online. Increased P&L by 35% of the projected revenue on a quarterly basis.

● Responsible for launching internal IT solutions for saving customer data online and automating alerts to expired contracts for renewal.

● Implemented health-care policies in compliance with individual and group Insurances.

● Managed the scope, milestones and budget across the program to ensure goals are achieved.

● Designed and implemented an App that generated a detailed financial summary for every client. SENIOR PRODUCT MANAGER, LUMINOUS NETWORK 6/2000 – 7/2004 Led marketing requirements for Metro Optical 1-10 gig switches (central switch) LMS 1000, LMS 2500 (Edge switch) product line that brought the revenue of $60 Million per quarter.

● Defined marketing requirement document for 1-10 gigabit metro-optical switch LMS2500 (Edge Aggregation switch). Managed the entire program from conception to launch for LMS1000.

● Managed and maintained the relationship with business and technology stakeholders including Architects and potential customers on the regular basis understanding their needs and bottleneck in their network.

● Managed scope, milestones, schedule and budget across the program to ensure completion of goals.

● Led cross-functional product development teams from product definition to release and eventually to production for Metro Ethernet switching products.

● Managed the forecast (Bills of Materials)BOM and managed the procurement of all the boards, chassis, cable, test analyzers, and other off the shelf materials with a purchase order(PO).

● Wrote RFPS (Request for Proposals for various customers like SIGMA NETWORKS, Level 3 and IP NETWORKS.

● Led Beta programs with multiple customers and managed the customer demands and effectively delivered product releases to meet their needs.

GROUP LEAD, NETWORK TEST, FORE SYSTEMS (MARCONIE SYSTEMS) 8/1996 –5/2000 Managed the systems engineering program as a single point of contact. Managed Ethernet Routers, a product line that brought revenue of $250 million per year. Improved the stability and performance of existing line of products and newly integrated lines of product hence increased the sale from $100 million to $250 million per quarter.

● Managed the ATM backbone, Ethernet in the edge tests setups, limitations of design and overall network throughput and health for major federal clients.

● Managed the budget, people and equipment resources for the Ethernet division of Fore Systems.

● Led the white box testing of various supported LAN protocols like IP, Bridging & Spanning Tree, OSPF, RIP V1, and RIPV2, BGP4, IPX (802.2, 802.3, SNAP) APPLETALK, VRRP, ATM, MPOA, LANE, 1483-PVC, CLIP PVC, FIP etc over different hardware media like FETH, FDDI, and ATM

● Managed the Performance Testing, Interoperability Testing ( with Cisco routers), System level testing of enterprise routers software and firmware releases in critical federal accounts and provided the infrastructure for bug fixes & patch releases in the field.

● Managed the release dates of various releases and resolved any critical outstanding issues relating to releases, resources, features, or release dates.

● Conducted full First Article Inspection for final releases. STAFF TEST ENGINEER, NETWORK GENERAL 6/1993- 7/1996 Managed the system level testing, protocol testing, functionality testing for Sniffer line of products in Client Server environment. Network General Sniffer is a tool that is widely used in detecting any failures in enterprise networks. Sniffer tool decodes all 7 layers of OSI model and gives details where the failure may be and is a great tool for network troubleshooters.

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