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Customer Service Navi Mumbai

Location:
Mumbai, Maharashtra, India
Salary:
8 Lacs / annum
Posted:
December 25, 2023

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Resume:

RESUME

Amitabh Chauhan

Flat No - ***, Raj Residency, Plot No - 26

Sector - 19, Kharghar

Navi Mumbai - 410210

Mobile – 932******* / 766-***-****

ad17jh@r.postjobfree.com

PROFESSIONAL EXPERIENCE

FREELANCING FOR VESTIGE MARKETING PVT LTD

May’18 – Till date

Meeting new prospects and appoint them as an Independent Distributor.

Training them on Company’s Products line and other selling skills,

Motivating them with new team building exercises and sharing success stories.

RELIANCE COMMUNICATIONS LIMITED - FRANCHISEE

July 2013- May 2018

Led Reliance franchisee successfully at Panvel for 4 yrs.

Achieved Sales and Service targets Month on Month.

Managing Road shows and other Sales activities to ensure targets are met

Handled Collection and Retention process.

RELIANCE COMMUNICATIONS LIMITED

Lead - Retail Sales

December 2009- May 2013

Conducting Daily reviews with team, discuss Activities and Targets FTD, resolve pending issues.

Handling Sales & Customer Service Team of 40 people to ensure monthly Sales & Revenue Target is achieved.

Penetrating new SME’s and Corporates through cold calls and roadshows, other promotional activities.

Managing Reliance Web World Stores across Navi Mumbai and Ghatkopar region.

Practice Team building / Training / Supervision of Team ensuring Customer Service Excellence.

WRITER CORPORATION

Key Accounts Manager

October 2007

- December 2009

To survey the household effects / office effects of individuals / corporate who required relocations within India or abroad.

Meeting Sales target every month.

Managed top Corporate like Yes Bank, Axis Bank, CASTROL, Thomas Cook, HSBC, Nicholas Piramal, Reliance Group, Qualcomm, DBS Bank, Hapag Lloyd etc.

TATA TELESERVICES MAHARASHTRA LTD

Sales and Customer Service Executive

January 2005

- October 2007

Responsible for building up sales team under "Centre of Excellence" which later became Sales node of TTML at various points.

Managed new assignment of Tata’s Centre of Excellence for first 6 months which took care of irate customers, Resolutions, Billing Disputes & other sales related issues.

Worked for 1 year & 2 months as Team Leader (Sales) – Corporate handling team of 16 FOS.

Managed Corporate Accounts like UTI Bank, Asian Paints, Emerson, Reliance Industries Ltd. DOW Chemicals, Dhirubhai Ambani International School, CIDCO, L&T, Western Railways, Pfizer, ICICI bank, etc.

TATA TELESERVICES LTD

Group Leader – SME Segment

June 2004

- January 2005

Worked as a Group Leader on a special project called Phoenix Project and handled several Collection Agencies to recover money.

ANDROMEDA MARKETING PVT. LTD

Sales Executive

January 2003

- May 2004

Successfully achieved monthly targets and taken on Tata’s Payroll.

Worked as Sales Executive and sold Tata Mobiles, Wired / Wireless Landlines, ISDN lines to achieve monthly targets.

SUN MARKETING PVT.LTD

Sales Executive

June 2000

- December 2002

Interaction with Car Dealers across Mumbai

Promoted and sold HSBC Bank’s Car Loans.

EDUCATION

Completed coursework towards BA

ADDITIONAL SKILLS

Proficient in Team building and Handling.



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