Gilbert Garza Jr.

Management

Laredo, TX *****

ad17ig@r.postjobfree.com

+1-956-***-****

Authorized to work in the US for any employer

Work Experience

General Manager

Republica Cantina de Mexico - Laredo, TX

August 2019 to December 2022

Work Closely with Kitchen Staff and Wait-staff. Excellent Customer service, Check on Food orders, Offer Gift Cards, Setup Private Events, Employee Scheduling, Software, Computer Systems, Inventory, Audits, Data Entry, Handle Office Equipment such as Company Software, Fax, Copy, Printer, Scanner, Do Deposits, Daily Reports, Inspect Security/Safety Systems/Equipment, Monitor Sales Profits Losses. Coordinate Banquets, Housekeeping duties such as logging in Maintenance/Repairs. Organize Business Meetings/Conference, Breakfast-Dinner Food/Bar Attendant. Follow State and Local Laws/Policies/ Regulations, Communication & Support to Customers, Staff, Vendors, and Office Staff. Shift Manager/Assistant Manager

El Capataz Restaurant & Bar - Laredo, TX

June 2013 to March 2019

P.M.- Full-Time/Late Afternoon to Mid-Night. Diner Sales, Execute new Menu items and have daily group huddles to maintain structure within the staff members. Prepare weekly schedules for Employees such as Front and Back of the House. Input daily inventory into computer system. Make sure all orders are being made and delivered to tables in a timely orderly manner including customer modifications on food items. Assure all staff are aware of seasonal Entrees and menu changes in order to inform guests. Work in back of the house and front of the house. Have knowledge working in bar and Kitchen. Touch on tables to make sure all customer guests are satisfied with quality and service. Attentiveness to Detail, Coordinate Special events according to company standards. Coordinate customer Events, Handle daily change orders and cash Deposits as required by company policy. Receive Beer and Food Orders verifying anything received or ordered. Understand POS such as Aloha and other food service systems. Barbershop Store Sales Manager

Tdk Barbershop & Boutique - Laredo, TX

May 2017 to 2019

A.M.- Morning Sales Floor/ Manage TDK Barbershop, Upsale, Answer phones, Sell and Promote Barber Supplies, Hair/Beard/Nail/Facial Grooming Kits and Combos, Nail Services, Nail Grooming, Recommend Products and Services Available, Suggest and Manage Front Sales Floor, Manage Customer Appointments, Manage Cash Register, Establishment Key Holder, Open - Close Procedures, Audit, Inventory, Organize Floor Visuals/Fixures/Display,Customer Product Consignment, Responsible for All Transactions, Deposits, End of Day Report, Manage VIP Online, Cleaning Store Duties such as Swap/Mop

(Take out Trash) Tag Merchandise, Promote New Merchandise,Coordinate Wait-List Walk-ins. Event Coordinator

EXPO-ARENA INC. - Laredo, TX

April 2011 to February 2014

Part-Time Control Board- Sales/Festivities/Media/Ticket Sales/Promotions/ Communications/Setup Cabin Controls/ Master Key Cue Controller (Sound Board), Lights, Smoke, Fireworks, Load/Unload Equipment, Record, Play Background Music/Sound Effects.

Supervisor, Production

Luby's Fuddruckers Restaurant - Laredo, TX

April 2008 to October 2010

Diner Sales, Point of Sale, Daily duties and operations were to conduct excellent attentive customer service, weekly huddles, train employees, and educate customers with any questions regarding new food menu items including nutritional value and allergen precautions. Complete daily inventory by the end of shift and inspect all foods and preparation methods according to company policy. Store Supervisor

Stein Mart - Laredo, TX

April 2004 to July 2007

Manager, Sales Team Lead, Customer Service Desk (Returns - Exchanges, 24hour Holds), Merchandiser, Cashier Supervisor, Sales Representative, Put to Fixture/Restock/RFID & Inventory, SET/Visual/Display/ Environment/Zoning, Team Development, Performance Standards, Critical Thinking, Manage Execution Projects/Deadline, Drive Performance, Strategic Vision, Accountability, Service Oriented, Develop Talent. Manage Associates through Leadership-Leading Skills. Education

College Degree in Business Management/Marketing Dynamics Laredo Community College - Laredo, TX

August 2004 to May 2006

High school diploma in Hospitality Management

Nixon High School - Laredo, TX

August 2000 to May 2003

Skills

• Managerial (10+ years)

• Training

• Operations

• Scheduling

• inventory

• Inventory Management

• retail sales

• Microsoft Word

• Word

• Team Building

• Restaurant Experience

• Microsoft Excel

• Marketing

• Management Experience

• Supervising Experience

• Cooking

• Aloha POS

• Banquet Experience

• Sales Management

• Business Management

• Upselling

• Bartending

• Profit & Loss

• Culinary Experience

• Food Safety

• Catering

• Assistant Manager Experience

• Business Development

• POS

• Serving Experience

• Kitchen Management Experience

• Merchandising

• Food Preparation

• Event Planning

• Cleaning Experience

• Negotiation

• Restaurant Management

• Leadership

• Project management

• Sanitation

• Management

• Spanish

• Retail management

• Sales

• English

• Store Management Experience

• Front desk

• Multi-line phone systems

• Customer service

• Budgeting

• Hospitality

• Cash handling

• Basic math

• Time management

• Organizational skills

Certifications and Licenses

ServSafe Food Protection Manager, ServSafe T.A.B.C. April 2015 to April 2021

TABC Certified

Bartender License

Food Handler Certification

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