Customer Service Data Entry
Resume:
HARSIMRAN
KAUR
*****************@*****.***
PROFESSIONAL SUMMARY
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Providing exceptional customer service experience in sales and administrative tasks. Offering keen attention to detail and strong decision-making skills to manage multiple tasks. Self- motivated work ethic to perform effectively in independent or team. SKILLS
Database Organization
• Database Administration
• Data Entry Documentation
Business Administration
EDUCATION
Santa Clara Beauty College
Santa Clara, CA • 07/2018
Cosmetologist : Cosmetology
Quick Learning School
Milpitas, CA • 10/2018
Licensed Insurance Agent : Life,
Accident And Health. Casualty And
Property
School of Business And
Management
Online • 12/2017
Business Management: Art of
Business
Homestead High School
Cupertino, CA
GED GRADUATION: High School
WORK HISTORY
RTL - Administrative Assistant
Manteca, CA • 06/2021 - 09/2022
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
R e s t o c k e d supplies and placed purchase orders to maintain adequate stock levels.
• Executed record filing system to improve document organization and management.
Scheduled office meetings and client appointments for staff teams. Wells Fargo Bank, N.A. - Teller
Santa Clara, CA • 08/2018 - 04/2021
• Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
• Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates. Processed customer transactions promptly, minimizing wait times.
•Disbursed cash and checks accurately while maintaining security of cash drawers.
Ankle & Foot Associates - Medical Receptionist
Sunnyvale Ca • 05/2015 - 01/2017
Adhered to strict HIPAA guidelines to protect patient privacy.
• Checked patient insurance, demographic, and health history to keep information current.
• Helped patients complete necessary medical forms and documentation.
• Coordinated patient scheduling, check-in, check-out and payments for billing.
Bharat Bazar - Cashier/ Customer Service
Sunnyvale, CA • 01/2014 - 01/2017
• Resolved customer complaints and maintained clean and tidy checkout area.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Met customer service goals and exceeded customer expectations.
• Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store. World Financial Group Wfg - Insurance Specialist
Alviso, CA • 06/2009 - 06/2014
• Maintained high standards of customer service by building relationships with clients.
• Processed eligibility and benefits verification and authorization requests.
•Maintained confidentiality of patient finances, records, and health s t a t u s e s .
• Resolved discrepancies in insurance payments by collaborating with c a r r i e r s .
• Sending Medical tests to lab then sending report to client.
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