HARSIMRAN

KAUR

ad17ep@r.postjobfree.com

*. 209-***-****

* ****, ** *****

PROFESSIONAL SUMMARY

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Providing exceptional customer service experience in sales and administrative tasks. Offering keen attention to detail and strong decision-making skills to manage multiple tasks. Self- motivated work ethic to perform effectively in independent or team. SKILLS

Database Organization

• Database Administration

• Data Entry Documentation

Business Administration

EDUCATION

Santa Clara Beauty College

Santa Clara, CA • 07/2018

Cosmetologist : Cosmetology

Quick Learning School

Milpitas, CA • 10/2018

Licensed Insurance Agent : Life,

Accident And Health. Casualty And

Property

School of Business And

Management

Online • 12/2017

Business Management: Art of

Business

Homestead High School

Cupertino, CA

GED GRADUATION: High School

WORK HISTORY

RTL - Administrative Assistant

Manteca, CA • 06/2021 - 09/2022

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

R e s t o c k e d supplies and placed purchase orders to maintain adequate stock levels.

• Executed record filing system to improve document organization and management.

Scheduled office meetings and client appointments for staff teams. Wells Fargo Bank, N.A. - Teller

Santa Clara, CA • 08/2018 - 04/2021

• Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.

• Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates. Processed customer transactions promptly, minimizing wait times.

•Disbursed cash and checks accurately while maintaining security of cash drawers.

Ankle & Foot Associates - Medical Receptionist

Sunnyvale Ca • 05/2015 - 01/2017

Adhered to strict HIPAA guidelines to protect patient privacy.

• Checked patient insurance, demographic, and health history to keep information current.

• Helped patients complete necessary medical forms and documentation.

• Coordinated patient scheduling, check-in, check-out and payments for billing.

Bharat Bazar - Cashier/ Customer Service

Sunnyvale, CA • 01/2014 - 01/2017

• Resolved customer complaints and maintained clean and tidy checkout area.

• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

• Met customer service goals and exceeded customer expectations.

• Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store. World Financial Group Wfg - Insurance Specialist

Alviso, CA • 06/2009 - 06/2014

• Maintained high standards of customer service by building relationships with clients.

• Processed eligibility and benefits verification and authorization requests.

•Maintained confidentiality of patient finances, records, and health s t a t u s e s .

• Resolved discrepancies in insurance payments by collaborating with c a r r i e r s .

• Sending Medical tests to lab then sending report to client.

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