Rhianna Lopez

*** **** **.

Northglenn Co. ****3

720-***-****

ad17d7@r.postjobfree.com

ad17d7@r.postjobfree.com

EXPERIENCE

Lanter Delivery Systems Inc., Aurora Co. — Coordinator/pusher/Dispatch

●Kept up-to-date on changes in policies and procedures related to job functions

●Maintained a clean work area at end of night by performing general 5s duties

●Exhibited excellent problem-solving abilities when dealing with challenging situations on the job

●Displaying great attention to detail when scanning barcodes and verifying product information

●Maintain accurate record of PDC freight on dock load scanned and OC scanned

●Worked closely with supervisors,leads and managers to achieve department goals efficiently

●Ensured hazardous materials and fragiles were handled properly by PDC guidelines

●Inspected freight for any damages before sending them out

●Developed strong organizational skills while managing multiple tasks simultaneously

Kittredge Market -Boulder Campus— Cashier/stocker

Oct. 2021 - April 2022

●Operated cash register and accurately processed payments, returns and exchanges

●Performed closing procedures, such as restocking, cleaning and closing up

●Provided efficient and courteous service to customers

●Utilized problem solving skills to effectively handle difficult situations

●Provided excellent customer service by greeting customers and offering assistance

●Maintained inventory and store visual presentation to meet customer need

●Handled customer complaints and inquiries in a courteous and efficient manner

Walmart, Northglenn Co. — Cashier

June 2020 - April 2021

●Provided efficient and courteous service to customers

●Operated cash register accurately and processed payments and exchanges

●Maintained store visual presentation to meet customers needs

●Demonstrated excellent customer service skills

●Processed customer orders and ensured the accuracy of their purchases

●Accurately processed customer payments using cash, credit,cards and checks

●Delivered exceptional customer service at all points of contact

●Resolved customer complaints professionally in accordance with company policy

Walmart,Northglenn Co. - GOP

June 2020-April 2021

●Met personal and department sales goals

●Maintained positive working relationships with customers,team members and leadership

●Adapted quickly under pressure while managing high volume workloads during peak season periods

●Processed orders quickly and efficiently while maintaining accurate records of picked items

●Received work assignments from order system to fill orders

●Ensured compliance with local health codes when handling food products for online orders

●Resolved customer complaints quickly by contacting leadership

Eldorado Trading Company, Broomfield Co. - Picker

March 2019

●Rotated between jobs to pull items,replenish, pack items and stage them in their designated areas

●Picked customer orders, reviewing for correct number and type of product to eliminate errors

●Maintained cleanliness of work area while adhering to safety regulations

●Performed regular inventory to identify shortages and overstocks

●Accurately picked, packed and staged items in a timely manner

●Adhere to the quality standards throughout the picking and packing process

●Identifies and located products within the warehouse after reading orders

●Verified accuracy of orders by comparison to pick slips

EDUCATION

Thornton High School/BTEC, Thornton Co. — Graduate

August 2016 - May 2020

University of Colorado Boulder, Boulder Co.— toward BA of Science

August 2021 - May 2025

Major: Ecology/Evolutionary Biology

Minor: Art

SKILLS - retail experience

-Manageable, a leader, good communicator, calm, open minded, attentive, flexible and motivated

-Judgment and decision-making

-Critical thinking

-Operational efficiency

-Speedy,Deliberate,Progressive and collaborative

-Fast learner, motivated to expand my knowledge and broaden my horizons

AWARDS

●Beginners French High school honors

●National honors society for high school scholars

●National Technical Honors Society

LANGUAGES

English

Bias:

-Communication : Great in professional settings

-Flexibility : negotiable

-Adaptability: Excellent

-Work ethic: Excellent

-Learning skills: Excellent

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