Rhianna Lopez
Northglenn Co. ****3
*************@*****.***
********@********.***
EXPERIENCE
Lanter Delivery Systems Inc., Aurora Co. — Coordinator/pusher/Dispatch
●Kept up-to-date on changes in policies and procedures related to job functions
●Maintained a clean work area at end of night by performing general 5s duties
●Exhibited excellent problem-solving abilities when dealing with challenging situations on the job
●Displaying great attention to detail when scanning barcodes and verifying product information
●Maintain accurate record of PDC freight on dock load scanned and OC scanned
●Worked closely with supervisors,leads and managers to achieve department goals efficiently
●Ensured hazardous materials and fragiles were handled properly by PDC guidelines
●Inspected freight for any damages before sending them out
●Developed strong organizational skills while managing multiple tasks simultaneously
Kittredge Market -Boulder Campus— Cashier/stocker
Oct. 2021 - April 2022
●Operated cash register and accurately processed payments, returns and exchanges
●Performed closing procedures, such as restocking, cleaning and closing up
●Provided efficient and courteous service to customers
●Utilized problem solving skills to effectively handle difficult situations
●Provided excellent customer service by greeting customers and offering assistance
●Maintained inventory and store visual presentation to meet customer need
●Handled customer complaints and inquiries in a courteous and efficient manner
Walmart, Northglenn Co. — Cashier
June 2020 - April 2021
●Provided efficient and courteous service to customers
●Operated cash register accurately and processed payments and exchanges
●Maintained store visual presentation to meet customers needs
●Demonstrated excellent customer service skills
●Processed customer orders and ensured the accuracy of their purchases
●Accurately processed customer payments using cash, credit,cards and checks
●Delivered exceptional customer service at all points of contact
●Resolved customer complaints professionally in accordance with company policy
Walmart,Northglenn Co. - GOP
June 2020-April 2021
●Met personal and department sales goals
●Maintained positive working relationships with customers,team members and leadership
●Adapted quickly under pressure while managing high volume workloads during peak season periods
●Processed orders quickly and efficiently while maintaining accurate records of picked items
●Received work assignments from order system to fill orders
●Ensured compliance with local health codes when handling food products for online orders
●Resolved customer complaints quickly by contacting leadership
Eldorado Trading Company, Broomfield Co. - Picker
March 2019
●Rotated between jobs to pull items,replenish, pack items and stage them in their designated areas
●Picked customer orders, reviewing for correct number and type of product to eliminate errors
●Maintained cleanliness of work area while adhering to safety regulations
●Performed regular inventory to identify shortages and overstocks
●Accurately picked, packed and staged items in a timely manner
●Adhere to the quality standards throughout the picking and packing process
●Identifies and located products within the warehouse after reading orders
●Verified accuracy of orders by comparison to pick slips
EDUCATION
Thornton High School/BTEC, Thornton Co. — Graduate
August 2016 - May 2020
University of Colorado Boulder, Boulder Co.— toward BA of Science
August 2021 - May 2025
Major: Ecology/Evolutionary Biology
Minor: Art
SKILLS - retail experience
-Manageable, a leader, good communicator, calm, open minded, attentive, flexible and motivated
-Judgment and decision-making
-Critical thinking
-Operational efficiency
-Speedy,Deliberate,Progressive and collaborative
-Fast learner, motivated to expand my knowledge and broaden my horizons
AWARDS
●Beginners French High school honors
●National honors society for high school scholars
●National Technical Honors Society
LANGUAGES
English
Bias:
-Communication : Great in professional settings
-Flexibility : negotiable
-Adaptability: Excellent
-Work ethic: Excellent
-Learning skills: Excellent