Customer Service Food Server
Resume:
Jennifer Small
Server
**** **** *** * **. Petersburg
ad17b2@r.postjobfree.com
Profile
Professional and enthusiastic Food Server with over three years of experience serving food in busy restaurants and banquets. Adept at delivering first class service to all dining patrons, adding to the positive reputation of dining establishments. Has the ability to multitask and work well under pressure. Extremely customer-focused and dedicated to maintaining restaurant and food industry standards. Committed to using safe and sanitary cooking practices, and maintaining an organized and clean cooking area.
Employment History
Hostess/Foodrunner at Caddy’s, Treasure Island
January 2022 — July 2022
Greeted customers in a friendly and professional manner Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
Handled customer complaints calmly and professionally, resolving customer issues in a timely manner.
Foodrunner, at Alesia’s French/Vietnamese cuisine— St. Petersburg
December 2018 – June 2019
Greeted customers in a friendly and professional manner Maintained a positive attitude and professional demeanor an all interactions with customers and staff
Responsibly managed time to ensure all food orders were prepared in a timely manner
Adhered to all safety protocols to prevent accidents and injuries in the kitchen
Server, at Pipo’s The Original Cuban Cafe— St. Petersburg May 2021 – October 2021
Assisted in the preparation of food items and ensured that all food was served at the proper temperature
D
Adapted quickly to changes in the restaurant environment to provide the best service possible
Consistently maintained a high level of customer satisfaction by providing friendly, efficient service
Anticipated customer needs and quickly responded to requests to ensure an enjoyable dining experience
Upsold menu items to customers, resulting in a X% increase in revenue for the restaurant
Performed cash handling tasks accurately, resulting in a balanced drawer at the end of each shift
Maintained a clean and organized work area including washing dished and resetting tables
House Cleaner at Merry Maids, St. Petersburg
June 2022 – December 2022
Utilized a variety of tools to clean hard-to-reach areas and ensure a thorough clean
Disinfected and sterilized surfaces to reduce the risk of spreading germs and illnesses
Utilized vacuum cleaners, mops, and other cleaning supplies to ensure a thorough clean of all surfaces
Utilized specialized cleaning products and techniques to remove tough stains and dirt from carpets and furniture
Operated heavy-duty cleaning equipment such as steam cleaners and pressure washers
Performed regular maintenance and cleaning of all tools and equipment used
Developed and implemented a system for efficient organization of cleaning supplies and tools, resulting in a X% reduction in time spent on each cleaning job
EDUCATION
Massage Therapy, Cortiva Institute Massage and Beauty school— Certificate
June 2023 – December 2023
References
Luke Stokes — from Dawn therapy
Alex Calo – from Selfie World
Wendy Maltinos - Massage therapy teacher
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