Customer Service Specialist
Resume:
A B O U T M E ANGELICA GARCIA
OBJECTIVE
Highly motivated Management & Customer Service Specialist.
Trained in conflict resolution and communication to provide the best work environment to each day. With over 22 Years of Customer Service experience, no job is taken lightly. EXPERIENCE
RECEPTIONIST @ TRUEHELPSERVICES HOME
CARE – SAINT CLOUD, FL
(7/2022-Current)
Greet and welcome guests that arrive at the office
Answer, screen and forward incoming phone calls
Ensure reception area is tidy and presentable
Receive, sort and distribute daily mail/deliveries
Update calendars, schedule meetings & archive
FOOD PREPARATION/CUSTOMER SERVICE @
PUBLIX – CELEBRATION, FL
(4/2022-7/2022)
Provides premier customer service, including greeting customers and answering their questions.
Performs all cooking and product presentations
Maintains product and displays at meals center.
Follows sanitation and safety guidelines provided by Publix.
Assists with other duties as assigned.
STORE MANAGER @ APEC FOODS LLC – LUTZ,
FL
(7/2020-4/2022)
Responsible for overseeing the daily store operations; Customer Service, register, merchandising, inventory, stocking, training, payroll & daily paperwork
Interact with people, assisting in their needs & maintaining store organization
Preparing cash drawer at the beginning of shift and ensuring an adequate amount of change
Dedicated wife & mother of
2 Boys, a responsible &
unique individual eager to
bring my past training &
experience to be an asset to
my New employer.
C O N T A C T
ad179y@r.postjobfree.com
1315 Maryland Ave
Saint Cloud, FL
E D U C A T I O N
INSTITUTE OF BANKING &
COMMERCE – PUERTO
RICO
GED in BANKING
1998
DEPARTMENT MANAGER @ WALMART –
BROOKSVILLE, FL
(11/2011-9/2019)
Greet and welcome guests that arrive at Department
Responsible for overseeing the daily department
operations; Customer Service, register, merchandising, inventory, stocking, training & daily paperwork
Preparing cash drawer at the beginning of shift and ensuring an adequate amount of change
HEAD CASHIER/TELLER @ DORAL BANK –
PUERTO RICO
(9/2005-7/2011)
Provides premier customer service, including greeting customers and answering their questions.
Responsible for overseeing cashiers; Customer Service, register, merchandising, training & daily paperwork
Preparing cash drawers for cashiers at the beginning and end of shifts. Also in charge of ATM Machine
Opening and closing accounts and handling deposits and withdrawals
TELLER-CASHIER/CUSTOMER SERVICE @ BANCO
SANTANDER – PUERTO RICO
(10/2000-9/2005)
Provides premier customer service, including greeting customers and answering their questions.
Preparing cash drawer at the beginning of shift
Assisted head cashier as needed
Opening and closing accounts and handling deposits and withdrawals
Skills
o Cash Handling
o Management
o Merchandising
o Recruiting
o Retail & Store Management
o Profit & Loss
o Loss Prevention
o Payroll
o Operations & Department Management
o Pricing
o Inventory Control
Contact this candidate