Lisa Stevens

Trevor, WI *****

ad1798@r.postjobfree.com

+1-931-***-****

Account executive with 18+ years experience in Customer Service and Sales. Efficient in performing Administrative and Customer Service tasks. Experienced working remotely from home office for 15 years. Accurate, neat, thorough, highly organized and always early. Grab new ideas and instructions quickly. Proficient in typing, Microsoft Office, Quick Books, Sam Cart, E-Merchant, phone and people skills. Would love the opportunity to work with your company. Work Experience

Account Executive

Blue Book Publishing - Milwaukee, WI

May 2005 to Present

• Have been working remotely at home office for past 15 Years

• Ad design / graphic design

• Customer Service

• Quick Books / Go E-Merchant/ Sam Cart / Microsoft Office 365 Word / Excel / Coral 3-19 / E-Fax

• Sales Calls from leads

• Cold call sales

• Managing Customer Base

• Invoicing

• Collections

• Taking Credit/Debit Card Payments From Customers

• Weekly ad updates and customer ad renewals

• Being available to customers 8am to 10pm 7 days a week

• Coordinating customer accounts with sales reps.

• Learning new programs and new advertising tools continuously Secretary/Sales Associate

Mosmatic Corp. - Bristol, WI

October 2001 to February 2004

• Accounts Receivable

• Shipping and Invoicing

• Microsoft Office / Peach Tree Accounting

• Answering Phones

• Customer Service

• Managing Customer Base

• Marketing / Graphical Design

• Maintaining Customer and Parts Data Base

• Working with Customers Teaching them how each part works and which parts they need for their particular equipment.

• Developed a great relationship with all customers. Executive Assistant

Aero Wood Floors - Bristol, WI

October 1999 to October 2001

• Filing

• Typing

• Answering Phones

• Making Deliveries

• Picking Up Materials or Ordering Materials

• Coordinating Workers to the different job locations

• Customer Service

Farm Manager

B.A.D. Farm Arabians - Burlington, WI

September 1999 to February 2001

• Training Horses

• Breeding Horses

• Working Horses Daily

• Feeding & Watering Horses

• Cleaning Stalls

• Putting up hay and 50lb. grain bags

• Grooming Horses for Shows or daily grooming

• Getting Colts & Fillies weaned and ready for sale

• Coordinating wellness checks with Vets, Hoof Trims with the Farrier and annual shots and wormers

• Setting up birthing stall and cameras for expectant Mares and staying up all night with them as they gave birth.

• Getting equipment and horses ready for shows.

• Working with buyers of weanlings making sure they handle them properly and that they had the right diet and vaccination regime set up.

Order Expeditor

Laminated Products Inc - Kenosha, WI

November 1997 to October 1999

• Customer Service

• Quotes

• Typing

• Measuring cabinets or walls to order cabinets and countertops for customers

• Excellent Math Skills

• Reading Blue Prints for Houses

• Designing

• Windows98 / Quotro Pro / CAD

Data Entry Clerk

Starmark - Lake Forest, IL

April 1993 to February 1997

• Data Entry

• Spreadsheets

• Claims

• Customer Service

• Windows / Microsoft

• Scheduling

• Making Provider Booklets for Insureds

• Filing

• Medical Terminology Training/Testing

• Typing

Order Entry Clerk

Walgreens Corporate Headquarters - Deerfield, IL

October 1988 to July 1992

• Customer Service

• Started out as Data Entry and then promoted to Order Entry

• AS400 / MVS / NIXDORF

• Mainframe

• Printer Operations RMDS Report Generations

• Telxon Unit Updates

• Daily Billing

• ISPF / TSO

• Scheduling Reports hourly

• Control Clerk

Receptionist/Administrative Assistant

George W Kennedy Construction Company - Wadsworth, IL July 1987 to October 1988

• Customer Service

• Typing

• Filing

• Payroll

• Radio Dispatch with job site Foreman and truck drivers

• Coordinating Digs with Water / Electric / Gas / Cable / Phone companies to flag underground lines.

• Ordering Materials for Job Sites

• Running Errands

Education

High school diploma

Tremper High School - Kenosha, WI

September 1984 to June 1987

Skills

• Customer service

• Typing

• Computer skills

• Phone etiquette

• Accounts receivable

• ad design

• Radio Dispatch

• Equine Experience

• Order Entry

• QuickBooks

• Medical Terminology

• Account Management

• Personal Assistant Experience

• Sales

• Microsoft Outlook

• Cold Calling

• B2B Sales

• Data Entry

• Office Management

• Research

• Administrative Experience

• Accounts Payable

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