Gianna Olivo

ad1795@r.postjobfree.com 516-***-****

EDUCATION

Fashion Institute of Technology, State University of New York August 2014-May 2018 ß Bachelor of Science in Fashion Business Management with a Specialization in Sales Management Cumulative GPA 3.56, cum laude and Associate of applied science in Fashion Business Management EXPERIENCE

Target Hicksville, NY

Visual Merchandiser March 2023-Present

ß Planned and prioritized periodical workload for merchandising updates around the entire store to generate higher sales via presentation while quickly adjusting to the needs of the business when necessary to prioritize profit margins. ß Coordinated planogram resets with department managers and the store director- including physically rearranging fixtures per planogram to best utilize resources and time efficiency.

ß Created shoppable displays according to season, market stock, and guest demand, keeping clientele happy and excited to complete purchases.

ß Certified in operating work-assist vehicle to install graphics on the ceiling and adjust spot and flood lighting per display and floor set. This created a consistent look and feel of " newness " that positively affected clientele spending and other employees who worked more effectively as their environment was elevated. ß Submitted photos of work for approval and feedback TedBaker

Roosevelt Field Mall/ Walt Whitman Mall June 2022-March 2023 Assistant Manager

ß Assisted in managing both Roosevelt Field concession and Walt Whitman concession; communicated with the team and scheduled to create ease of work-life balance among the team, resulting in more effective work. ß Daily replenishment of both men’s and women’s shops and keeping both shops at brand standards attracted clientele to the brand, resulting in surpassing sales plans. This included the stock room(s) organization by product frequency and the daily delegation of sed tasks to the team for the best use of manpower.

ß Continued knowledge of brand and all products and product content and weekly updated brand communications to better use the resources allocated to our concessions. The constant up-to-date brand knowledge aided in solid relationships with host store management and employees, maximizing sales and daily operations efficiency, for example, securing out-post displays and visual merchandising throughout the store.

ß Preparation and execution of bi-annual inventory count, store transfers, exit plan to the warehouse, and direct-to-outlet transfers, allowing the stock on hand to be accessed easily.

ß Executed frequent floor-pad changes and weekly general updates of concession activity reported to the corporate and visual team for execution of best practices along with the daily calculation of monetary goals and bonus goal numbers by day, week, and period; made the team aware of the goals, resulting in a more motivated team, higher sales, and repeat business. Mamiye Brothers- Little Me Hybrid/NY, NY

E-Commerce Management February 2021-June2022

ß Heavy customer service management to solve and assist in challenges achieving repeat business. ß Website merchandising, coding merchandise for proper website navigation, curating collections, and website navigation were updated and maintained to create an easy shopping experience and to excite new and repeat customers, continuously increasing YTD sales consistently surpassing LY.

ß Organized Buys to completion for buyer’s meetings, increasing time efficiency and ease of workload for upper management. ß Entering new product data and writing copy for multiple website sectors daily and submitting accurate metrics and financial reports weekly to better understand the business and how to utilize company resources going forward. ß Monitored online orders and available stock between the customer, the website, and the warehouse to streamline communication, making everyone’s work more functional.

ß Preparing for before, during, and after website sales, including signage, discounting, disclaimers, and website banners/marketing to guide customers to the current event.

Outdoor Voices SoHo, NY

Brand Ambassador/Operations Specialist November 2019-March 2020 ß Promoted a clean and friendly work environment by maintaining brand standards and keeping garment knowledge up to date to sell multiple pieces per individual sale. The knowledge I gained of the product application in fitness and recreational wear was key in surpassing LY sales.

ß Managed operations, including online orders, stock room standardization, and best practices in customer services to streamline the busy workflow of the store. My commitment to price changes, replenishing the floor, unloading and distributing merchandise shipments, and merchandising allowed the team to maximize sales opportunities instead of using their time on operations. Prada Manhasset, NY

Stock and Sales Associate November 2017–November 2019 ß Studied and gained complete knowledge of the luxury products, materials, and brand history to create a well-rounded luxury shopping experience with a focus in clientele services and sales floor support and visual merchandising. ß Responsible for eCommerce, store-to-store transfers, repairs, inventory, and recordkeeping of all transactions to maintain standard operating procedures. This included learning and efficiently using SAP and CRM systems.