NIKKI HARDY

OBJECTIVE

Confident Assistant goes beyond

basic administrative tasks and

takes on multiple projects at once.

Self-motivated work ethic to

perform effectively in independent

or team environments. Experience

delivering customer service and

administrative excellence,

including clerical support and

public interaction. Excels in

calendar management,

scheduling, data entry and

database administration.

ADDRESS

Calhoun. GA

PHONE

706-***-****

EMAIL

ad177d@r.postjobfree.com

SKILLS

• Teamwork

• Phone Etiquette

• Contact Center

• Data Entry

• Microsoft

• Professionalism

• Goal Driven

• Consulting

• Recruiting and interviewing

• Staff supervision

• Document control

• 48 WPM typing speed

• Spreadsheet management

• Filing and data archiving

• Invoice Processing

EXPERIENCE

Office Assistant

SIMPLE GROUP 02/2018 - 06/2023

-Welcomed office visitors and alerted staff to arrivals of scheduled appointments.

-Interacted with customers by phone, email, or in-person to provide information.

-Prepared and edited documents to produce precise, accurate and professional communication.

-Managed daily data entry and kept clerical information accurate and up to date, both digital and physical.

Laboratory Assistant

PAIN MANAGMENT 02/2016 - 02/2018

-Processed patient specimens according to priority and documented results.

-Tracked collected specimens by initialing, dating, and noting times of collection.

-Prepared samples for shipping and disposed of bodily fluids in proper containers.

-Completed laboratory operations reports and submitted them to public health - departments and other healthcare authorities.

-Represented test data in graphs and charts and maintained patient confidence by keeping test information confidential.

Customer Service Representative

D&S PAWN 04/2013 - 01/2016

-Managed gun sales and ran background checks.

-Updated the logbook with each gun sale or gun pawn with 100% accuracy.

-Followed up with customers to resolve any concerns or information regarding the gun registration process.

-Participated in team meetings and training sessions to stay informed about product updates and changes.

-Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.

-Educated customers about billing, payment processing and supporting policies and procedures.

-Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.

EDUCATION

Diploma - 2008

Sonoraville High School, Calhoun, Georgia

Nursing Assistant - 2008

C.N.A. School of Calhoun, GA

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