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Customer Service Management Team

Location:
Ontario, CA, 91764
Salary:
22hour
Posted:
December 26, 2023

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Resume:

Jul ****

Jul **** Leaf Filter Gutter Protection

Installation Lead / Subcontractor

-Installation process includes collecting inventory, transporting materials, onsite measurement and product sizing, cleaning and realigning gutters, and overall installation worksite setup and cleanup •May include real-time problem solving with challenging installations in varying field conditions and interacting with customers •Work on single-person or multiple- person installations as assigned by Field Installation Lead and/or Installation management team •Solve onsite installation challenges through product measuring, adjustments, and customizations including use of basic hand tools and battery- operated tools •Travel in assigned local territory using personal vehicle (reliable truck or van) to complete assigned gutter protection installations at customer location(s) •Ensure jobs are installed daily to improve location attainment and effectiveness

•Provide quality installation services by following established installation training processes •Provide excellent customer service experience while on job site •Maintain company provided ladders and standoffs •Supply all necessary tools and equipment to complete installation at customer location(s) which meet established installation guidelines and expectations

•Follow established job site safety rules, PPE policies, OSHA guidelines and company safety policies and procedures •Must hold active and valid driver’s license •Performs other duties as assigned by supervisor •Performs work outside in varying temperatures and climates

Jul 2016

Jul 2018 All State "Good Hands" Rescue

Roadside Assistance

•Install a battery -Jump-start vehicles -Deliver gasoline or diesel

-Driving to any breakdown location - Keep service vehicle clean and organized and alert management of any concerns - Professional Demeanor -Excellent customer service

Jul 2004

Jul 2012 Alert Insulation Co.Inv

General Warehouse Manager

•utilze systems to make sure orders are filled in a timely manner and are a collaborative member of the team •take pride in your work and are always looking for ways to ensure the warehouse operates efficiently •The Warehouse Associate is responsible for carrying out warehouse operations including: receiving and put away of materials, picking and fulfillment of customer orders, cleaning and organization of warehouse, conduct inventory counts, and assisting walk-in customers with order fulfillment

•Pull materials to fill orders via a pick ticket in an organized fashion •Check pulled goods quantity and type against sales orders to confirm accuracy •Load customer or company vehicles with ordered goods in a secure fashion •Place orders via computer sales order process as instructed by the DC Manager

•Have a working knowledge of all rules and regulations governing the safe operation of company issued equipment EXPERIENCE

CONTACT INFO

Phone: 909-***-****

Email: ad174v@r.postjobfree.com

DOB: 05.11.1985

Gender: Male

Nationality: White

DAVID GIMM

HYBRID ROLE

•Perform regular inspections of facilities and equipment to ensure safety compliance •Follow safety training as prescribed by company, OHSA, and DOT guidelines and maintain required safety certifications •Report any incidents as prescribed by company guidelines •Unload and receive stock replenishment materials into warehouse per prescribed company goods receiving process checking the accuracy of quantity received and the quality of goods received versus the bill of lading and purchase order •Put away goods received according to instructions of DC Manager •Note any damaged goods in the receiving process and notify the delivering Representative and DC Manager of damages following set company processes

•Ensure clear and safe passage in all warehouse aisles and loading docks •Assist the DC Manager in organizing warehouse layout and storage bins as required •Report all unsafe storage and equipment issues to DC management immediately - Perform inventories (cycle counting) as required per company policy to ensure accuracy of stock •Work with inventory management to resolve discrepancies -Other duties as beneficial to IDI •Communicates Effectively & Candidly •Drives for Results •Demonstrates Accountability •Takes Initiative •Operate material handling equipment including a forklift, pallet jack, and shrink wrapper •dentify product numbers and alpha/numeric codes •Achieve set goals in a timely manner

Jul 2012

Jul 2016 Alert Insulation Co.Inc.

Installer

As a spray foam insulation installer, you will play a crucial role in ensuring the quality of our insulation services •Loading and logging materials onto a truck •Erecting ladders and scaffolds to access work areas •Checking netting for areas that may need blocking and preparing spray foam machine •Operating equipment that injects foam insulation, carrying and holding a hose up to 150 feet long and weighing up to 56 lbs •Checking density in wall areas •Bend, twist, and turn your body frequently at shoulders, waist, and kneesrts •Load and unload insulation materials •Complete prep work for installation, which may include foaming penetrations, caulking gaps, installing baffles, etc •Cut sections of batt insulation to the proper fit, and install in walls, ceilings, and floors, as required •Install mesh fabric (or netting) •Load the blower machine with fiberglass and cellulose; regulate the flow of materials •Blow to appropriate depth/density •Install vapor and air barriers as needed Use common hand tools such as knives, scissors, saws, and staple guns •Properly maintain equipment and tools •Follow safety guidelines and procedures •Ensure a clean job site •Cover, seal, or finish insulated surfaces or access holes with plastic covers, sealants, tape, or cement •Prepare surfaces for insulation application by applying adhesives, or by attaching metal pins to surfaces •Must understand the materials and what they’re used for •Assists with assigned responsibilities such as operating equipment and performing general maintenance •Maintains supplies by receiving and stocking materials in designated areas •Lifts and carries materials and equipment throughout work areas using appropriate equipment •Always maintains neat and orderly work areas •Adheres to all company policies and procedures paying special attention to health and/or safety

procedures •Reports any problems or discrepancies to management

Jul 2015

Present Pacific Symphony

Event Coordinator

ability to work with strong personalities •The ability to communicate in a calm, clear, and professional manner under pressure •Quick thinking and problem-solving skills •Strong organizational skills with the ability to manage own time efficiently •The physical ability to load cases (at least 50 lb) on and off of trucks as needed, occasionally •An ability to maintain a professional attitude when the going gets tough •Must be a team player with the willingness to jump in and help colleagues Jul 2007

Jul 2009 Mt.SAC

Associate of Science (A.S.)

EDUCATION



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