Customer Service Assistant Manager
Resume:
SHEILA OCAMPO
PROFILE
Skilled server looking to find a restaurant or bar that will help me in both
customer service and critical thinking skills. As a server I was to create the best experience for our customers and guest when greeting and attending to their need.
EXPERIENCE
Assistant Manager, Ocho, Dallas, Texas — 2023- present
• Successfully managed 10-15 staff members at any given time by assigning tasks, ensuring that both restaurant and customer standard are met
• Swiftly and successfully resolved conflict resulting in customer satisfaction 100% of the time
• Manage multiple projects of varied sizes at one time Bartender, Ocho, Dallas, Texas — 2022-2023
• Memorized over 30 menu items and rotating specials in order to give customized recommendations to guest
• Formally train new hires on food menu and server etiquette Barback, Smash ATX, Austin, Texas — 2020-2021
• Maintained and enforced strict and up-to-date cleanliness and social distancing policies regarding the COVID-19 outbreak to ensure both employee safety and customer satisfaction
• Gained experience managing time and effectively multi tasking while attending to bartenders needs
EDUCATION
Texas State University, San Marcos, Texas — Public Relations, 2022 SKILLS
An effective written and verbal communicator, with the ability to convey information clearly and concisely. Able to work well in a team, contributing ideas and cooperating with others to achieve common goals. Quick to embrace challenges and change when faced with obstacles, providing significant results and high levels of accuracy.
ad1713@r.postjobfree.com
6635 Cattle Dr, Dallas Texas, 75241
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