Nicolas Lara

San Marcos, TX *****

ad170r@r.postjobfree.com

+1-214-***-****

Proactive manager with proven strengths coaching talented teams in fast-paced office environments. Committed to quality, productivity and organization. Detail-oriented and reliable with 5 years of experience building skilled teams and streamlining processes. Work Experience

Lab Assistant

Ascension Seton Hays Hospital - Kyle, TX

August 2021 to June 2022

Primary point for intake of specimens into the core lab. Answered the phone and answered questions about specimen acceptability and TAT. Also, added tests when requested by the patient's nurse/doctor. Customer Care Representative

ReedGroup - Remote

December 2020 to August 2021

Took calls from customers who needed to file an FMLA claim. Also responsible for ensuring the proper paperwork was sent to them via email and provided the caller with the due date of their paperwork. Also answered questions about existing claims and ensured the customer had the correct paperwork and were aware of their due date. (just in case the prior CCR didn't provide that information.) Was added to a special group of employees responsible for calling employees to remind them of their expected return to work (RTW) date.

Support Services Manager

LabCorp - Dallas, TX

May 2010 to July 2020

disciplinary actions.

Ordered office equipment and supplies when replacements or repairs were needed. Recruited and hired talented team members, boosting department skills and expertise in areas of records and file management

Recruited, trained and developed dynamic team, supporting all growth and productivity objectives. Organized and maintained documents, files and records for all employees within two departments. Trained new employees on best practices and protocol while managing teams to maintain optimal productivity.

Monitored office inventory to maintain adequate supply levels and order products. Coordinated office activities and operations to secure efficiency and compliance with company policies. Worked with management team to improve workflows and eliminate unnecessary tasks. Lab Support Specialist

Baylor Institute for Metabolic Disease - Dallas, TX January 2006 to January 2010

information requests.

Followed laboratory guidelines for handling biological specimens. Maintained clean and fully operational laboratory equipment. Demonstrated self-reliance by meeting and exceeding workflow needs. Education

High School Diploma

Munday High School - Munday, TX

May 2000

Skills

• Data entry Process improvement

Team building and leadership Problem resolution

Scheduling and calendar management MS Office

Process development Team management

Inventory management Supervision

• Office Management

• Project Management

• Laboratory Experience

• Recruiting

• Employee Orientation

• Hospital Experience

• Human Resources

• Event Planning