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Customer Service Project Coordinator

Location:
Orlando, FL
Posted:
December 24, 2023

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Resume:

Manuel F. Urbina

Orlando, Florida, Cell 321-***-**** ad16zl@r.postjobfree.com

SKILLS

Over 2O years administrative, call center, clerical, medical records, technical sales, supply, inventory, and customer service experience, also related to my positions had acquired and developed, trainer, supervisory, project management skills, repair parts warehouse and inventory management.

TECHNICAL

Project Coordinator/Technician - Musical Friends Productions & Technology -June 2021 to May 2023

Coordinate installations, program, and service, security cameras, card readers, sound systems, music events, music studio recordings.

VIDEO SECURITY PROJECT COORDINATOR - Independent Contractor Top Tech Design– HD CCTV 02 20 05 21 Coordinate projects with contractors and technicians, by supervising, providing assessment, materials, and parts to meet project deadlines, quality, and designs. Install and maintain network devices for IP security cameras in a hotel environment.

TRAVEL CLUB MEMBERSHIP SALES – World ventures – 03 8 18 – 01 10 2020 sales rep part time.

FIELD ELECTRONICS TECHNICIAN Greater Orlando Aviation Authority (GOAA) I0 23 13 – 11 22 17

TOLL SYSTEMS LEAD TECHNICIAN 08 2005 Sept 2012 State of Florida, Dept of Transportation, Turnpike Enterprise

Field Customer Svc Electronic Technician AAA Employment Staffing, Orlando Fl, Feb 2003 to Oct 2003 Field Customer Svc Electronics Technician Barcode Systems Inc. San Juan P.R. Oct 1999 Sept 200I. Senior Field Technician and Assistant Technical Manager GEAC Systems Inc May 1994 Aug 1999,San Juan PR Fueling Systems and Gas Stations Equipment Technician Mike Pizarro Contractors 1990 – 1993 San Juan PR,

ADMINSTRATIVE AND CLERICAL

Sprint PCS, Call Center, Orlando, Florida Nov 2001 Feb 2003 Customer Service and Activations Specialist

Veterans Administration Hospital

File Clerk Compensation & pension evaluation unit

File Clerk Radiology Svc

Medical Records & Health Unit coordinator and administration specialist

Typing skills, 30WPM, Medical terminology, Impatient & outpatient medical record management,

Dr's orders transcriptions.

MILITARY SERVICE U.S. ARMY 1974 1977 U.S. ARMY

Combat and Automotive vehicles parts Supply and inventory Specialist

US NAVAL RESERVE CENTER, ROOSEVELT ROADS NAVY BASE, CEIBA, PR 1983 1987

Active Reserve Duty Electronics Communications Technician apprentice ET

EDUCATION BILINGUAL English, Spanish

High School Our Lady of Belen, catholic, commercial and Administration courses

Typing skills 35 WPM San Juan City College AS Electronics Engineering Technology

COMPUTER skills

Basic hardware repair, windows OS, basic Linux, Unix, MS Office 365 A+ Horizon training Certificate Dec 2020

OTHER skills and trainings

NICET CERTIFICATION Video Security installation level I

Aerial lift certified, Customer Service seminars

PROJECT MANAGER CERTIFICATE – Aug 2022



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