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Assistant Manager Customer Service

Location:
South Carolina
Posted:
December 24, 2023

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Resume:

Staci D. Welch

Objective

To obtain a position in which my experience in clerical skills, computer

operation, problem solving, communication, customer service, and personal

skills can be best utilized.

Experience

01/2007 — 04/2014 First Credit

Camden, SC

Assistant Manager/Collector

«Managed daily office operations, collected payments from clients;

Handled incoming and outgoing phone calls from clients, insurance

agents, DMV, car dealerships, and creditors; Filed paperwork; Made

daily deposits; Verified banking account balances; Helped clients with

problem solving and bill management; Handled the loan process, from

the application through closing the loan; Completed DMV paperwork;

Handled the insurance verification process; Collected bad debt by

going door to door; Repossessed vehicles; Handled the process of

selling repossessed vehicles

06/2014 — 04/2016 Auto Money Title Loans Camden,

SC

Assistant Manager/Collector

-Managed daily office operations, primarily insurance claims and DMV

paperwork; Collected payments from clients; Handled incoming and

outgoing phone calls from clients, insurance agents, DMV, car

dealerships, and creditors; Filed paperwork; Made daily deposits;

Verified banking account balances; Helped clients with problem

solving and bill management; Handled the loan process, from the

application through closing the loan; Handled the insurance

verification process; Collected bad debt by going door to door;

Repossessed vehicles

001/2017 — current Capital City Cycles

Columbia, SC

Sales/Finance

«Conduct the sales of motorcycles; Retrieve stipulations for approvals;

Perform the entry of applications; Set up payment schedules with

customers; Finalize deals; Maintain relations with lenders; Maintain

daily spreadsheets; follow up with funding delays; Assistant to

General Manager

Education



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