Mary Johnson

** ******** *****

Madison, WI *****

ad16y5@r.postjobfree.com

Experience Human Resource Manager with a diverse background in administrative processes and procedures. Self-motivated professional with a strong work ethic and the ability to complete all assigned tasks. Flexible and quick learner that will face new challenges and all newly assigned tasks.

I have knowledge of Microsoft Products – Word, Excel, Power Point, and Publisher. Fluent in Outlook and Internet Explorer.

Special Emphasis: Employee Relations – EEOC/EEO trained. Reported to Senior Military Command. HIPAA (Health Insurance Portability and Accountability Act) trained. Reported and Updated all medical issues to Command.

Administrative and Finance actions for USAR Brigade Headquarters. Worked, acted and forwarded all admin and pay actions for 1500+ personnel.

WORK EXPERIENCE:

H&R Block

Middleton WI 53562

Jan 2023 – Apr 2023 (seasonal position)

Served as Assistant Team Leader for H&R Block Office in Middleton. Worked for team leader – ensuring all appointments were made with proper time allowed for each appointment. Called for reminders – for appointments several days ahead.

Opening and closing duties to include deposits – balancing nightly tills and receipts.

Coordinated with Manager any issues from day before. Worked closely with Tax Preparers on any issues with clients.

Bookkeeper/Front end floor supervisor

Pick n Save Grocers (Kroger)

Madison WI

Feb 2022 – Dec 2022

Managed grocery bookkeeping for Pick N Save. Performed duties for bookkeeping prior day store functions. Closed all cash register actions from day before and set up new/fresh tills. Balanced all registers, performed all tasks in regards to ordering money, stamps, ensured customers had store cards and updated systems with information. Ensured all money and securities were safe and store policies were in place at all times. Ensured all money was transferred to Garza security for transport to bank and store headquarters.

Front End Supervisor – ensured all cashiers received breaks and customers smooth transition through check out of store. Ensured all carts were in place to shop comfortable. Ensured there was enough assistance upfront at the registers – and resolved complaints as needed.

Store manager (satellite)

Best Cleaners

Middleton, WI

Feb 2020 – Jan 2022

Managed ‘second store’ for Best Cleaners. Ensured customers clothes were tagged properly and processed to the main store for cleaning. Ensured customers received their clean clothes in a timely manner when they were returned to the store. Followed proper payment procedures.

Opened and closed store in accordance to the Owners directive. Followed all the guidelines were in place for money handling and safe procedures were followed.

Opened the store on time and closed on time. Ensured all closing and opening procedures were followed.

Front Desk Assistant

Princeton Club

Fitchburg, WI

Nov 2019 – Jan 2020

Ensures all members entering club swipe in for workout sessions. Ensure members are paid up

Date as they swipe in – or assist with other issues as needed. Take payments as needed.

Print out information for members as requested. Assist members with other requests as

Needed.. Refer new requests for membership and renewals to membership team.

Answers phones and directs to appropriate person.

Front Desk Clerk

Country Inn & Suites

Middleton WI 53719

January 2019 – July 2019

Greet guests and check them in/out of hotel. Check for room availability as needed. Ensures

rooms are clean and ready for occupancy. Performs bookkeeping bills, makes cash drops at end

of shift. Informs management of all discrepancies in front desk operations and completes

reports pertaining to housekeeping to management. Inputs and retrieves information routinely

from computer. Makes selection of room based on guest needs.

Promptly answers phones and answers all questions as needed. Ensure cash handling is

accurate.

STAFF ADMINISTRATIVE SPECIALIST

United States Army Reserve Human - Madison, WI May

2007 to June 2017

WI 53704 Provides administrative guidance to United States Army Reserve Human Resource

Personnel. Keeps Commanders current of current statistics any situations. Assists unit

Commanders and HR specialists with problems that might arise. Reviews and processes various

Admin and finance actions from subordinate units and forwards higher for final processing.

Ensured all medical reporting was current and did not violate HIPAA laws. Ensured all personnel

Trained in SHARP procedures kept current with training and followed proper rules and

Guidelines. Reviews EEO reports and training on a regular basis. *Developed, updated or

Reviews all and procedures to ensure they were current and kept subordinate units as

well as higher head- quarters informed of any changes.

*Ensured all subordinate units had all EEO and SHARP personnel assigned and all training

current. Kept Commander informed of any issues within the Command. *Kept medical

info current and ensured all units had trained. Kept or exceeded standards for medical discrepancies within the command below the 2% error rate.

*Reviewed all civilian job descriptions as needed. *Processed all civilian time cards in a timely

manner, and processed all leave requests within a timely manner. *Supervised up to 15 personnel.

HUMAN RESOURCES SPECIALIST EO, EEO - Madison, WI

August 1989 to August 2013

Performed various administrative and finance actions for USAR Command. Assists Soldiers with

Outstanding pay actions. Supervises up to 10 Soldiers. Ensures staff are counseled on job

Performance and trained to standard. *Published, reviewed and updated various Standard

Operating *Procedures for completeness and accuracy for USAR Command. *Reviewed various

personnel actions for Soldiers - endorsed, forwarded to process or return to the unit to correct.

*Ensured up to 20 subordinate unit personnel were trained on proper procedures in personnel actions.

*Published guidance to ensure all subordinate units have enough personnel assigned

crucial positions for assisting Soldiers (i.e. SHARP, EO, EEO). *Held bi-weekly conference calls

discusses any issues throughout the command.

Education

Business Administration University of Maryland 2000

Skills

Secret Clearance, Human Resource, Army, Performance Management, Data Entry, HIPAA

TRAINED (10+ years), Sales Experience, Cashiering

Military Service

Branch: Army Service Country: United States Rank: SFC January 1977 to August 2013

Performed various admin/finance duties for Army Reserve. Processed awards, separation actions, promotions, discharges among other actions. Supervised up to 15 personnel at any time.

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