Customer Service Restaurant Manager

Yaneidy Reyes-Holguin

** ****** **. ********* *** York 11717/ 631-***-****/ ad16x2@r.postjobfree.com

Education

-Brentwood High School (2012-2015)

-Star Career Academy (2015-2016)

-SERV Safe Restaurant Manager (2022)

-Building performance Institute (2023)

Experience

-Denny’s (2017-2021)

Manager team. Hiring and training for workers at the back of the house. Interacting with customer service. Maintained adherence to all company policies and safety standards. Approving health inspections with high score. Creating a team plan to work during and after my shift. Working on the restaurant online promotions and making sure all the comments are satisfactory with all customers. Getting a saving money plan to the restaurant reaching more than 17% savings with food, electricity and building material.

-Uber (2021-2023)

Delivery and transportation. Providing outstand customer service by ensuring that they arrive at the destination safely and quickly. Utilizing advanced driving skills to improve efficacy while peacefully handling unforeseen circumstances or delays.

Skills

-Customer service

-Strategic decision-making

-Cost control and budgeting

-Staff management

-Passionate and lovely person

-Software skills

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