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Customer Service Travel Coordinator

Location:
Denver, CO
Posted:
December 24, 2023

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Resume:

Angelica Mariel Kissinger

***** **** ***** ***** **** F

Aurora, CO 80013

720-***-****

ad16vs@r.postjobfree.com

SUMMARY

Fifteen years of administrative, customer service, culinary and planning expertise with a go-getter, positive attitude. Working in various industries and having a well-rounded professional skill set. Flexible, assertive, adaptable asset to any team, bringing valuable creativity and problem-solving to any situation. Looking forward to applying excellent organizational and leadership skills for a successful company. SKILLS

• Communication Skills: great written, verbal, and listening abilities

• Adaptability and Flexibility: able to notice problems and create solutions

• Organization and Multitasking: proficient in planning, scheduling, and time management

• Bilingual: speaks English and Spanish

EDUCATION

Certificate in Culinary Arts - May 2016 to June 2017 Auguste Escoffier School of Culinary Arts Online Campus Bachelor of Architectural Studies - September 2006 to August 2010 Louisiana Tech University - Ruston, LA

EXPERIENCE

Executive Assistant-- November 2021 - Present

Karen Nicole Realty LLC- Denver, CO

● Creates Social Media Marketing content, all literature

● Organizes business operations, executes policies and procedures

● Plans events and touches for company

● Assists Real Estate Agent with all correspondence

● Performs cold calls, other lead generating operations

● Maintains database and lead source management

Lead Guest Advisor-- October 2019 - September 2021 Spavia Park Meadows- Centennial, CO

● Assists in content for Marketing

● Assist guests in scheduling and managing their spa wellness programs

● Account Management and Customer Service Guru

● Supervisor to all GA’s and in charge of Training Event Coordinator – February 2019 – October 2019

Lone Tree Golf Club & Hotel- Lone Tree, CO

● Coordinate & manage events from weddings to golf tournaments

● Sales & Marketing, Booking, Processing Payments

● Bartender & Server, Training Supervisor

Cook II, Garde Manger -- March 2017 – February 2019 Hilton Denver Inverness- Englewood, CO

• Preparing food with deadline in mind

• Complete daily tasks in an organized manner

• Assist Sous Chef, Train interns

• Manage and label all products, Receiving

Server/Bartender --February, 2016 – February 2017

New Orleans Food & Spirits – Covington, LA

• Maintained a proper dining experience for customers • Assist working manager with preparation

• Perform basic cleaning tasks as needed

• Properly prepares drinks

Chef/Caterer Assistant -- August, 2013– February 2017 Side Track Catering – Ponchatoula, LA

• Assistant in food prep/salads/cold dishes

• Set up tables, place settings, and table arrangements • Serve food and drinks to clients

• Perform cleaning and breakdown tasks

Vet Assistant/Office Manager -- February, 2015– February, 2016 Lakewood Animal Hospital – Mandeville, LA

• Manage front desk: Customer Service, scheduling tasks • Clerical: Answer phones, data entry, organize files • Assist Doctors with animals in exam room

• Inventory Management: Place food and supply orders Caretaker/Nanny -- April 2011– December 2014

Cantrelle Residence – Mandeville, LA

• Tutor in early development skills and Spanish •

Organize and establish household

• Babysit child, home and pets

• Cooking & light housekeeping on a daily basis

City Planner -- January 2010 - February 2011

Village of Simsboro/Mayor Willie Hendricks - Simsboro, LA • Mediate between council and contractors on projects • Research proposals and apply for grants

• Present plans to councilmen

• Assist Mayor in networking with local investors

Office Assistant -- September 2006- May 2010

Department of Disabilities, Louisiana Tech University – Ruston, LA

● Clerical duties (filing, answering phone, etc)

● Supervision of students during test taking

● Assist the Director in office



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