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Teresa Faske

Regional Sales Manager at Claire's Accessories

ad16uh@r.postjobfree.com

Summary

An accomplished Retail Executive with expertise in the areas of strategic planning, business development, brand management, financial management, training and development, and recruiting A dedicated and forward- thinking leader who works to cultivate skills and build a high-performance team. A resourceful leader who utilizes broad-based knowledge to overcome challenges. A proven track record of exceeding established expectations and maximizing profitability, contributing to the success and viability of the organization. Specialties:Leader...team builder,problem solver,merchandising expert, adaptor, motivator. StrengthsFinder 2.0 Leading By Example Walton Institute of Retail

Experience

Regional Sales Manager at Claire's Accessories

April 2002 - Present (13 years 8 months)

• Operating a region comprised of 11 districts and 175 stores covering 4 states including Texas, New Mexico, Arizona and Colorado. • Oversee Regional operations aligning sales, shrink, and payroll goals with acquiring and developing top talent, inspiring high performing store and district teams • Achieve overall planned sales goals through development of people and managing overall business • Excels in Strategic Planning and SWOT analysis • Thoroughly communicate, analyze stores sales, review merchandise levels, identify issues and developed action plans to resolve issues • Evaluate visual merchandising to adapt and strategize presentations in all districts to drive sales. • Ensure overall operations are in compliance with company policy and procedures • Recruited, hired and train qualified management at all levels • Meets or exceeds all company expectations • Ensured employee compliance with established operational, visual and sales training procedures • Developed and promoted several employees into management positions as well as recruited high caliber candidates into both Store Manager and District Sales Manager positions • Executing Company brand standards in 2 distinct and unique brands (Claire's and Icing) • Selected to spearhead and facilitate roll-out of new training program in North America • Designed, tested, and implemented new store trainer program that ultimately rolled out to North America • Scout possible new store locations and report to corporate for further review • Produced the 3rd best shrink result in the Company in 2011 • Create and follow up on action plans for under-performing teams, and utilized motivation and recognition to get each of those teams to perform • Controlled shrink by consistently coaching our PTP program, which lead to the 3rd lowest shrink in the region. • Created and implemented a new Celebrate program to drive incremental sales globally

District Sales Manager at Wal-Mart Stores Inc

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June 1997 - April 2002 (4 years 11 months)

• Promoted from Department Manager to District Manager after 7 years of multiple Mgr positions at WM • Interviewed job candidates and made staffing decisions • Operated a district with annual sales

$4-$6 million • Reordered inventory when it dropped below predetermined levels • Instructed staff on appropriately handling difficult and complicated sales • Hired, trained and evaluated personnel in sales and marketing • Examined merchandise to verify that it was correctly priced and displayed • Planned budgets and authorized payments and merchandise returns • Scheduled and led meetings for all employees

• Increased profits through effective sales training and troubleshooting profit loss areas • Completed profit and loss performance reports • Trained and developed new associates on POS system and key sales tactics

• Implemented a new ordering process and identified poor work habits to improve process effectiveness

• Generated repeat business through exceptional customer service • Conducted 12-16 store inventories once a year • Trained, coached and mentored staff to ensure smooth adoption of new program • Investigated and resolved customer inquiries and complaints in an empathetic manner • Took ownership over team productivity and manage work flow to meet or exceed quality service goals • Facilitated inter-departmental communication to effectively provide customer support • Identified individual development needs with appropriate training • Maintained up-to-date knowledge of product and service changes Volunteer Experience

Children's Miracle Network Coordinator at Wal-Mart Stores Inc August 1995 - August 1998 (3 years 1 month)

Excelled in donations for Children's Charity.

Skills & Expertise

Visual Merchandising

Store Management

Team Building

Succession Planning

Leadership

Coaching

Management

Loss Prevention

Recruiting

Retail

P&L Management

Merchandising

Driving Results

Income Statement

District Management

Sales Management

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Profit

Languages

Spanish (Limited working proficiency)

English (Full professional proficiency)

Education

Austin Community College

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Teresa Faske

Regional Sales Manager at Claire's Accessories

ad16uh@r.postjobfree.com

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