Oeinna Jackson

**** *. ******* ***

Chicago, IL *0623

312-***-****

773-***-****

ad16t9@r.postjobfree.com

PERSONAL SUMMARY

Detail-oriented and hard-working professional with the ability to multitask well. Seeking an opportunity to grow with a company that will benefit from my experience in working efficiently with diverse people settings.

EDUCATION

● Northeastern Illinois University Chicago. IL May 2019- Dec 2020 Bachelor of Arts: Interdisciplinary Studies

● Malcolm X College Chicago, IL Sep 2003- Dec 2006 Associate of Arts: Liberal Arts

PROFESSIONAL EXPERIENCE

Specialist

Alight Chicago, IL Sep 2021- Sep 2023

● Managed customer account receivables to expedite payments

● Prepared correspondence, memos, and daily reports using Microsoft Office 365, One note and Workday

● Answered phone calls as needed directing them to individuals who could provide assistance Research Fellow

ChicagoChec Chicago, IL June 2020- May 2021

● Works with staff and volunteers to collect, process and maintain program records and data, specifically related to retention and success with students who have disabilities

● Mobilized researchers, in innovative cancer education and community engagement programs to improve health outcomes among Chicago’s low-income, minority, and disability communities

● Designed and facilitated near peer mentoring workshops with high school and college students

● Perform other related duties and participate in special projects as assigned Educational Support Professional

Evanston School District Chicago, IL August 2017 – June 2019

● Observed teaching methods and examined learning materials to meet students’ varying needs and interests

● Counseled and guided students regarding personal, academic, vocational, or behavioral issues

● Identifying signs of emotional and developmental problems in children and reported findings worked with interdisciplinary team members to evaluate children's progress and recommend appropriate learning plans

● Assisted with the IEP team in developing the 504 plan to ensure that children with disabilities receive accommodations that will ensure their academic capabilities needed for personal independence, emotional stability, and successful integration into the community environment

Ethics minority Representative

Evanston School District Chicago, IL August 2017- June 2019

● Investigated program policies and issues related to the HIPAA Privacy Rule and Federal civil rights laws such as Title VI of the Civil Right Acts, Section 504 of the Rehabilitation Act, and the Americans with Disabilities Act

● Conducted and led reviews and investigations of federal contractor’s compliance with applicable equal employment regulations and guidelines based on race, sex, disability, and handicapped status

Secretary

Life Directions Chicago, IL December 2013- October 2016

● Performed a variety of administrative duties, including, answering phones, taking and delivering messages, writing memos, making copies, faxing documents, and greeting visitors.

● Made travel arrangements for staff members on 30 occasions

● Organized paperwork as needed to report attendance

● Manage and maintained executives schedules

● Coordinate and direct office services, such as records, department finances, budget preparation, personal issues, and housekeeping, to aid executives

● Answer phone calls and direct calls to appropriate parties or take messages

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