Brandi Totten

**** * ****** **.

Fayetteville, AR 72701

Email: ad16sg@r.postjobfree.com

Cell Phone: 479-***-****

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Core Strengths:

•Spectacular Customer Service Skills

•Energetic work attitude

•Top sales performer

•Strong organizational skills

•Active listening skills

•Fast Learner

Work Experience:

Shipping and receiving clerk

Staffmark of Bentonville, AR

Radiophone - lowell, AR (temporarily assigned)

February 2023-April 2023

Perform clerical duties to manage transportation activities.

Process, prepare and verify all inbound and outbound shipment documents.

Supervise loading and unloading operations at a transportation or shipment yard.

Prepare bills of lading and other related transportation documents.

Verify, inspect, identify and tag goods with the help of shipment documents.

Inspect and check the condition of all goods, items and products

Keyholder Manager

Tuesday Morning – Fayetteville, AR

August 2019- October 2021

Manage appropriate levels of stock

Supervise employees, providing coaching and mentorship to optimize productivity and increase sales.

Maintain current knowledge of market/trends.

Protect against loss by monitoring security and training staff.

Transportation clerk

Transport Solutions LLC - Rogers, AR

July 2017 to February 2018

Perform clerical duties to manage transportation activities.

Process, prepare and verify all inbound and outbound shipment documents.

Supervise loading and unloading operations at a transportation or shipment yard.

Prepare bills of lading and other related transportation documents.

Verify, inspect, identify and tag goods with the help of shipment documents.

Inspect and check the condition of all goods, items and products

Registrar

Northwest Medical Center Bentonville - Bentonville, AR

March 2017 to June 2017

•Knowledge of basic mathematics and payment processing

•Computer experience, with fast, accurate typing skills for more quickly processing processes

•Strong organization abilities and attention to details for HIPPA and other healthcare related policies.

•Ability to remain calm and professional, even in emergency situations to get the proper information, when the time is right.

•Understanding of medical terminology and standard insurance forms to properly and effectively due my job duties.

Bartender/Waitress

Boars Nest - Rogers, AR

November 2014 to June 2017

•Works daily in a team based environment, while still completing daily tasks required.

•Gave spectacular customer service while multitasking to serve the guests in a timely manner.

•Responsible for maintaining a clean work environment, giving correct change and timely wonderful service.

•Top server for this company, also excelled very quickly to bar within 3 months.

•Maintained every product up to par with the health department.

CNA/ Secretary

Northwest Medical Center- Springdale, AR

November 2012 to June 2013

•Assisting with daily living activities.

•Provided superior customer service and secretarial skills.

•Assist with orders from the doctors and nurses.

•Assist with charting.

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Crew Member

McDonald's Corp - Fayetteville, AR

June 2008 to June 2012

•Customer service skills while handling money.

•Maintained every product up to par with the health department.

•Cook, clean, and aiding in any help if needed.

Education:

Diploma- Basic

Wahpeton High School - Wahpeton, ND

February 2012

Skills: Microsoft office (3 years), Variety of hospital and resturant computer systems (5 years), telecommunication systems (3 years)

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