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Customer Service Front Desk

Location:
Redwood City, CA
Salary:
22
Posted:
December 23, 2023

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Resume:

Viny Josephine Chu

Novato, CA *****

ad16s0@r.postjobfree.com

415-***-****

OBJECTIVES

Adaptable front desk receptionist with experience in exceptional customer service handling telephones and transferring calls and taking messages. I have skills and abilities in MS Word & Excel, Job Cost, Claris Works, Fox Pro, Peoplesoft and Outlook. I can type 85 wpm some scheduling while entering data, organization, filing, faxing, scanning, paginating, copying and proofreading. This includes cashiering and displays.

SKILLS & EXPERIENCE

The Bluff at Hamilton – Concierge

7/14/2023-8/15/2023

Answer telephones, scheduling, packages, greeting vendors, residents & family, assisting alongside management for organization and customer service. Skills and abilities in MSWord & Excel, Outlook, Time sheet and distribution of mail.

H&R Block – Customer Service Provider (CSP)

1/20/2023-2/20/2023

Schedule appointments, answer telephones and taking messages, knowledge of Microsoft Outlook, AMP scheduling program and KRONO timesheets, handling tax files, filing, scanning, sorting, stocking, purchase orders, close cash drawer.

AppleOne Temporary Services – Administrative Assistant

1999, 9/6/2022-4/15/2023

Telephones, scheduling, Type 85 wpm, purchase orders, data spreadsheet entry, MS Word & Excel, proofreading, prioritizing, organization, supply orders, inventory, sales and technical customer service support, Detail oriented, commuting within a 25-mile radius.

American Guard Services - Field Service Technician

April 2010 to April 2014

Procedures according to traffic signs, flags, warnings at Novato Unified School on an intermittent basis on all weather conditions. Addressing concerns from parents, children, and the general public. Assisting with concerns alongside road construction.

EDUCATIONAL BACKGROUND

06/16/2018-12/24/2020

Associate of Arts at College of Marin KTD in Sociology

04/14/2004-08/16/2008

Bachelor of Arts at Sonoma State University in Human Development



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