Customer Service Front Desk
Resume:
Viny Josephine Chu
Novato, CA *****
****.****@*******.***
OBJECTIVES
Adaptable front desk receptionist with experience in exceptional customer service handling telephones and transferring calls and taking messages. I have skills and abilities in MS Word & Excel, Job Cost, Claris Works, Fox Pro, Peoplesoft and Outlook. I can type 85 wpm some scheduling while entering data, organization, filing, faxing, scanning, paginating, copying and proofreading. This includes cashiering and displays.
SKILLS & EXPERIENCE
The Bluff at Hamilton – Concierge
7/14/2023-8/15/2023
Answer telephones, scheduling, packages, greeting vendors, residents & family, assisting alongside management for organization and customer service. Skills and abilities in MSWord & Excel, Outlook, Time sheet and distribution of mail.
H&R Block – Customer Service Provider (CSP)
1/20/2023-2/20/2023
Schedule appointments, answer telephones and taking messages, knowledge of Microsoft Outlook, AMP scheduling program and KRONO timesheets, handling tax files, filing, scanning, sorting, stocking, purchase orders, close cash drawer.
AppleOne Temporary Services – Administrative Assistant
1999, 9/6/2022-4/15/2023
Telephones, scheduling, Type 85 wpm, purchase orders, data spreadsheet entry, MS Word & Excel, proofreading, prioritizing, organization, supply orders, inventory, sales and technical customer service support, Detail oriented, commuting within a 25-mile radius.
American Guard Services - Field Service Technician
April 2010 to April 2014
Procedures according to traffic signs, flags, warnings at Novato Unified School on an intermittent basis on all weather conditions. Addressing concerns from parents, children, and the general public. Assisting with concerns alongside road construction.
EDUCATIONAL BACKGROUND
06/16/2018-12/24/2020
Associate of Arts at College of Marin KTD in Sociology
04/14/2004-08/16/2008
Bachelor of Arts at Sonoma State University in Human Development
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