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Customer service

Location:
Queens, NY, 11413
Posted:
December 23, 2023

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Resume:

Avia Chin

Queens, NY

ad16qj@r.postjobfree.com

+1-718-***-****

Work Experience

Event Coordinator

The Mansion at Glen Cove - Glen Cove, NY

April 2023 to Present

• Strong ability to multi-task and work on a variety of different projects, experience researching, evaluating, and recommending viable vendor solutions.

• Ability to multi-task and adhere to tight deadlines.

• Schedule and execute all planning needs for each organized event including permitting, hiring vendors and coordinating volunteers.

• Maintain accurate data and reporting on the status of the events and their revenue and expenses.

• Worked directly with clients and photographers to establish, plan and implement all logistical elements for concerts, trade shows, meetings, parties and benefits.

• Provided excellent customer service when working with guests and resolve guests issues.

• Assist with onsite set up, activation, and tear down for medium and large scale events and programming.

Real Estate Agent

Homesmart Realty - Crossisland

February 2022 to January 2023

• Generating client leads to buy, sell, and rent a property

• Counseling clients on market conditions, prices, and mortgages

• Developing a competitive market price by comparing properties

• Creating lists for real estate sale properties with information, features and square footage

• Showing properties to potential buyers and renters

• Presenting purchase offers to sellers

• Facilitating negotiations between buyers and sellers

• Reviewing purchase contracts to ensure terms are met

• Promoting properties with ads, listings, and open houses

• Preparing loyalty contracts, purchase agreements, rental agreements, deeds, and other documents for each real

estate transaction

Event Administrative Assistant

Havana Central - Garden City, NY

October 2018 to February 2020

• Assist in food preparation

• Maintain the schedule for catering orders

• Set up the event area; position the tables and chairs as well as ensure that utensils are prepared. For off-site event:

set up banners, tents and other relevant items

• Maintain inventory

• Accept deposits when new orders come in, and discuss the price of catering services with customers

• Experience with using Caterease

Assistant Manager

Saffron - Howard Beach, NY

January 2016 to September 2018

• Built a good relationship with the kitchen

• Responsible for increasing the business, profit, and loss statement

• Generating detailed daily, monthly, quarterly and yearly reports on business, staff, and profit

• Coordinating and managing the entire operation of the restaurant by scheduling shifts

• Provide customer support by resolving their complaints about service or food quality

• Training and motivating staff

Education

Bachelor's degree in Hospitality Management

New York Institute of Technology - Manhattan, NY

September 2015 to May 2018

Associate's degree in Liberal Arts & Sciences

Nassau Community College - Garden City, NY

September 2013 to May 2015

Skills

• Restaurant Management

• Catering

• Negotiation

• Assistant Manager Experience

• Event Planning

• Restaurant Experience

• Bartending

• Events Management

• Forecasting

• Budgeting

• Guest Services

• Marketing

• Sales Management

• Kitchen Experience

• Pricing

• Office Management

• Banquet Experience

• Recruiting



Contact this candidate