Senior Software Development Manager

Prashant Verma Phone Number: 512-***-****

Email: ad16og@r.postjobfree.com

https://www.linkedin.com/in/prashantverma999/

o Demonstrated history of leading multiple globally distributed engineering teams across countries and cultures o Led teams to deliver innovative, high-traffic scalable (Amazon.com and Zillow scale), and resilient solutions o Built relationships with leadership and stakeholders to set medium to long-term directions and roadmaps. o 15 years of experience in designing, architecting, and building multiple systems and products from scratch SKILLS / CORE COMPETENCIES

o Tech: Machine Learning, AWS Ecosystem, Data platforms, SQL, Java, Python, R, Bash, Hive, SQL and NoSQL DBs, Splunk, Grafana, Datadog, OpsGenie, JIRA, Confluence, Google Drive, MS Office, Gitlab, Git, Tableau, Workday o Software Development Methodologies: Scrum, Waterfall, Kanban, Release management, GTM o Languages: (Native proficiency) English, (Native proficiency) Hindi, (Intermediate proficiency) Gujarati EDUCATION

IIT Bombay – Masters – Electrical Engineering with specialization in Communications & Signal Processing IIT Bombay – Bachelors – Electrical Engineering

WORK EXPERIENCE

Zillow – Senior Software Development Manager – Seattle, WA, USA 2020 – 2023 Leading multiple software teams across multiple countries (US, Canada, Mexico). My teams own engineering for the top of the funnel (customer acquisition) for high traffic (28.5 million daily visitors), low latency (36.3 ms p50), and high revenue ($1.5B) area of the business.

o Increased value delivery velocity for customers by aligning the roadmap for 3 globally distributed software teams

(25 heads – frontend, backend, mobile engineers) across 3 countries, defining shared OKRs, and breaking projects into smaller deliverables to iterate faster. Supported GTM launches and expansions to 90 markets on time. o Delivered multiple projects on or ahead of schedule with attention to project management, stakeholder management, and risk mitigation. Used techniques such as RAID, OKRs, GANTT, reallocations, and away team development regularly to achieve business outcomes. Teams regularly exceeded goals and OKRs. o Got the highest possible rating (score 3.0 out of 3.0) in the last annual review (2022). Only 10% of employees (at any role or level) of the company achieved that rating in 2022. o Revamped architecture by balancing technical investments with product features. Modernized the architecture of the teams by moving to containers (Kubernetes, Terraform), leveraging AWS, and other architectural changes (GraphQL migration, moving to microservices) to reduce the number of teams involved in a change (cost reduction and velocity). Reduced latency by 16%.

o Led annual planning, headcount allocations, and financial projections exercises for the organization o Built a company-wide tool for adding rigor in capitalizable wage calculations for financial reporting and accounting o Facilitated and drove a key build-vs-buy decision for the entire company leading to a multi-million deal with a major SAAS provider.

Senior leadership nominated me to lead or serve on the following committees to identify and execute company-level process changes:

o Project HIRE: Redefining the interview process across the entire company for SDEs o RCA Center of Excellence: Improve the process of learning from mistakes and outages across Zillow. o Automated Testing at Zillow: Enable better testing and test data creation across lines of business and teams at Zillow o Career Growth Initiative: Redefining the company’s job levels and expectations for software development engineers and software development managers

o PEMD initiative: Redefining how product/engineering/marketing/design groups can work more effectively together o Patenting Drive: Train three organizations (160 employees) on the US patent process and shepherd the patent pipeline

Amazon – Software Development Manager & Lead Engineer – Seattle, WA, USA 2015 – 2020 Led software teams within AWS Finance responsible for launching products for financial controls, sales enablement, and sales acceleration for revenue growth, governance, and business expansion. o Drove the roadmap, tenets, standards, and vision for the teams. Led the teams to deliver 3 new products using AWS technologies and multiple features within 1 year which generated positive customer feedback and 2 engineer promotions. These products are responsible for supporting 3.5B USD investment portfolio of AWS, automating business processes for custom deals (80% of AWS revenue), and providing security and isolation for AWS customers. o Addressed team scaling (+11 hires) by reorganizing the teams. Established and implemented efficient SDLC processes, and spearheaded the transition to a full Agile-Scrum methodology. Created a high engineering standards culture which led to unit test code coverage above 90% and service availability above 99.9% Founding member of the Machine Learning (ML) applications team (SDE, Data Engineers, BI Engineers, Scientists) for Amazon.com (Cart & Checkout group) responsible for delivering fast and personalized experiences for customers across different platforms and devices worldwide on Amazon.com o Delivered and patented a ML model that performed 3.25x (325%) better than the benchmark in production at Amazon scale traffic

o Delivered a collaborative data science environment and workbench compliant with legal and compliance rules; authored a comprehensive guide referenced by 381 unique teams from 22 different countries across Amazon to accelerate their own research

o Drove process change to add SQL code reviews for data pipelines, and changed SDLC from Scrum to Kanban o Delivered cross-team projects from ideation to delivery to create non-invasive low-cost ML guardrails for protecting the end customer experience on pages with more than 70 Million visits a day. o Got buy-in, architected, and delivered a no-code config-driven ML and data platform using AWS technologies and internal tools. The platform was used to move 5TB of data per day and drive multiple ML applications from data sourcing to production.

o Achieved 88.25% cost reduction via benchmarking, compression, archival, and billing optimization o Traveled to other Amazon locations in the US to train teams on using the platform, and got commendations from senior leadership (VPs) on enabling Machine Learning (ML) and easy data pipelining at scale for Amazon. Engineering Lead for Amazon.com Fashion – Freshness and Seasonality BI team o Defined KPIs, got stakeholder and leadership buy-in, and delivered automated custom report generation and delivery. HighRadius Corporation – Software Development Engineer – Houston, TX 2014 – 2015 Worked in Financial Supply Chain Management in the order-to-cash process CCI (AT&T) – Software Development Engineer – Austin, TX 2012 – 2014 Previous Work Experience available upon request

AWARDS AND CERTIFICATIONS

o Award: IEEE Senior

o Certification: AWS Certified Solution Architect – Associate o Certification: AWS Certified Developer – Associate o Certification: AWS Certified Cloud Practitioner

INVITED CONFERENCE TALKS

o Presented numerous times to senior leadership and wider business organizations (400+ people) in my leadership roles o Data Science Saloon 2019: Applying AI & Machine Learning to Retail & E-Commerce o LeadDev 2023: How To Onboard Effectively As A Remote Engineering Manager Multiple recommendations available: https://www.linkedin.com/in/prashantverma999/details/recommendations/ Details of 21 patents and 5 publications available here: https://scholar.google.com/citations?user=DYm3MI4AAAAJ&hl=en

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