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Customer Success Entry

Location:
Bronx, NY
Posted:
December 23, 2023

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Resume:

OLASUNKANMI OYEKANMI

ILORI

ad16o4@r.postjobfree.com

631-***-****

Brooklyn, New york 11236

SUMMARY

A self-motivated and result-driven professional with excellent problem solving skills, well organized and proactive inproviding highly efficient support to hierarchy and colleagues.

SKILLS

●Good working knowledge of Microsoft word, Microsoft Excel and power point

●Operational efficiency and safety

●Team management

●Reliable & trustworthy

●Decision-making

●Critical thinking

●Active listening

EXPERIENCE

FACILITY MANAGER 09/2018 to Current

FORTUNE INCORPORATED - Brooklyn, New York

Roles and responsibilities:

Supervise onsite activities and deliver day-to-day instruction to estate staff.

Order and stocked household supply inventory of cleaning supplies, food and beverages.

Execute oversight of principal's home to guarantee consistency of standards, procedures and practices.

Verify estimates and proposal specifications for contracted work.

Coordinate maintenance schedule by hiring technical and mechanical contractors.

Manage onsite personnel to provide high-quality service staffing.

Organized and maintained record of upkeep to chart improvement schedule.

Inspect buildings' structures to determine the need for repairs or renovations

Review utilities consumption and strive to minimize costs

Supervise all staff facilities staff (custodians, technicians, groundskeepers etc.) and external contractors

Control activities like parking space allocation, waste disposal, building security

Handle insurance plans and service contracts

Keep financial and non-financial records

Perform analysis and forecasting

ESTATE OFFICER/FACILITY MANAGER 09/2009 to 06/2015

TOTAL E&P NIGERIA LIMITED - VICTORIA ISLAND, Lagos

Roles and Responsibilities:

.

Facilitated efficient operations and facility managements to offices and residences.Drove and followed up maintenance of facilities in the offices and residences.Supervised jobs carried out by contractors at office locations and residences.Created contractor work orders and tracking them until completion.Enforced policies and procedures that ensure all applicable safety and health regulations are disseminated andenforced in building operation.Conducted monthly safety inspections which meet established requirements and ensure anomalies are immediatelycorrected.Ensured effective safety and health information is communicated to building occupants, and that safety and healthtraining is provided in the requirements of their assignments.Ensured properties are being used for their intended purpose.Dealt with tenancy applications and monitoring tenancy agreements.Set and reviewed rentsAssessed the potential of property for both short and long term future uses issues.Attended meetings and liaised with other departments and organizations.Managed any unscheduled maintenances in the building

Managed the in house technicians.Carried out risk assessments.Provided out regular facility report to Hierarchy.Keept up to date with land management and environmental issues.Ensures the delivery of all office furniture and equipment to the users.Kept records of users' requests and deliveries of all office furniture and equipments to offices and residences.Ensured that movement of staff from one office to another is carried out hitch free. Prepared monthly activities report and KPI.Managed and maintains the administration of company's warehouses.Managed the HSE EPOB matrix of the department.Carried out any other duties/projects that may be assigned to him/her by the hierarchy, Professionally supervised themovement of over one thousand personnel and company properties from old office locations to the new oneeffectively, hitch free and successfully.

CHEMICAL ENGINEER / PRODUCTION SUPERVISOR 01/2006 to 09/2009

MARCITY CHEMICAL INDUSTRIES LIMITED - Okota, Lagos

●Established production standards of efficiency, minimum waste and maximum utilization of resources (machines,raw material and manpower).Supervised production processes to ensure implementation of company standards. Prepared annual production plans and obtains approval of director of production. Planned production capacities according to yearly sales projections. Established quality control standards and procedures. Carried out quality test and assurance of products. Improved manufacturing efficiency by analyzing and planning work flow, space requirements, and equipment layout. Developed safety procedures to be employed by workers operating equipment or working in close proximity toon-going chemical reactions.

PRODUCTION OFFICER 01/2005 to 01/2006

EMADOF NIGERIA LIMITED - Lagos

●Collected the necessary information and instruction from the previous shift for the smooth running of the section. Assisted the production manager in the production processes such as scaling, heating, mixing and reaction

●Monitored and controlled in-process inventory or inventory in production progression, investigated discrepancies,

●Matched production samples with end product

●Corrected inaccuracies and implemented corrective action e.g. shortages or overproduction .Carried out quality assurance of each product.

EDUCATION AND TRAINING

CHEMICAL ENGINEERINGThe Federal Polytechnic Bida

HND

ACTIVITIES AND HONORS

Nigeria Institute of Management (NIM) (2011) (Associate Member)



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