Tamara Prince

Auburn, CA *****

ad16li@r.postjobfree.com

+1-530-***-****

Manager with over 25+ years of experience managing retail operations. Adept at implementing effective merchandising strategies, improving customer retention, customer satisfaction and service, generating sales and operations. Leading teams to deliver outstanding customer service and improve operational efficiency. Possesses excellent communication and problem-solving skills, as well as an aptitude for quickly learning new systems and processes. Authorized to work in the US for any employer

Work Experience

Owner/Operator

Married To The Mop - Auburn, CA

January 2000 to Present

• Cleaning of business and residential properties

• Performing maintenance activities related to cleaning

• Ordering new cleaning supplies as needed

• Provides oversight and quality control for large house and office cleanings.

• Conducts business process assessments and develops new processes for the successful management and execution of services.

• Manages marketing campaigns on social media.

• Provided cleaning services for 20 clients a month.

• Created a detailed time management schedule implemented .

• Performing and documenting routine inspection and maintenance activities.

• Carry out heavy cleaning tasks and special projects. Salon Manager

Ann Kelly hair designs - Auburn, CA

August 2005 to January 2020

Oversee daily salon operations

• Hire and train beauticians, as needed

• Organize employees’ shifts, considering peak times and seasonality

• Order beauty products, like creams and essential oils and replenish stock

• Arrange for regular maintenance services for all equipment

• Apply hygiene practices across all beauty stations

• Ensure all beauty treatments meet high quality standards

• Maintain staff records, including salaries and working schedules

• Promote services, products and discounts on social media

• Receive payments from clients and track all transactions

• Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)

• Run online competitions and offer discount packages to attract new customers Executive Administrative Assistant

NEC Corporation - Roseville, CA

February 1993 to December 2005

The Executive Administrative Assistant is responsible for maintaining an executive's schedule, calendars, and documents. They help prepare expense reports and create memos or invoices to be sent out as needed by the company executives they serve.

Executive administrative assistants are self-motivated and capable of facilitating meetings and executive travel. They are often tasked with keeping track of the executive's calendar, developing filing procedures, planning events, preparing reports, and processing expenses for the executive they assist. Education

High school diploma

Henry M. Gunn High School - Palo Alto, CA

September 1982 to June 1986

Skills

• Loss Prevention (10+ years)

• Cash Handling (10+ years)

• Store Management Experience (10+ years)

• Upselling (10+ years)

• Merchandising (10+ years)

• Surveillance (10+ years)

• Retail Management (10+ years)

• Assistant Manager Experience (10+ years)

• POS (10+ years)

• Sales (10+ years)

• Pricing (10+ years)

• Customer Service (10+ years)

• Recruiting (10+ years)

• Time Management (10+ years)

• Guest Services (10+ years)

• Communication Skills (10+ years)

• Security (10+ years)

• Cleaning Experience (10+ years)

• Supervising Experience (10+ years)

• Cashiering (10+ years)

• Organizational Skills (10+ years)

• Retail Sales (10+ years)

• Leadership (10+ years)

• Management (10+ years)

• Microsoft Office (5 years)

• Administrative Experience (10+ years)

• Planograms (8 years)

• Marketing (10+ years)

• Customer support (10+ years)

• Conflict management (8 years)

• Typing (7 years)

• Live chat (10+ years)

• Help Desk (10+ years)

• Troubleshooting (10+ years)

• Hotel experience (8 years)

• Filing (10+ years)

• Debits & credits (10+ years)

• Pharmacy Technician Experience (5 years)

• Microsoft Outlook (5 years)

• Desktop Support (10+ years)

• Network Support (8 years)

• Phone etiquette (10+ years)

• Operating Systems (10+ years)

• Customer support (10+ years)

• Computer skills (10+ years)

• Data collection (10+ years)

• Motivational interviewing (10+ years)

• Hospitality (10+ years)

• Technical Support (10+ years)

• Data entry (10+ years)

• Fraud (10+ years)

• Yard duty (2 years)

• Volunteer management (2 years)

• Citrix (2 years)

• System Administration (10+ years)

• NEC (2 years)

• Clerical experience (10+ years)

• Delivery driver experience (4 years)

• Driving (10+ years)

• Box truck (5 years)

• Commercial driving (8 years)

• Basic maths (10+ years)

• Van driver (10+ years)

• Courier (10+ years)

• Route driving (10+ years)

• Manual transmission (10+ years)

• Quality control (4 years)

• Teacher assistant (6 years)

• Owner (10+ years)

• Front desk (10+ years)

• Dental receptionist (1 year)

• Pallet jack (8 years)

• Assembly (4 years)

• Assisted living (2 years)

• Food handling (1 year)

• Waitressing (10+ years)

• Hospice care (9 years)

• Veterinary assistant (2 years)

• Vet receptionist (2 years)

• Microsoft Windows Server

• Planograms

• Customer service (10+ years)

• Guest services

• Supervising experience

• Cash register

• Cash handling (10+ years)

• Serving

• Google Docs

• Clerical experience

• Guest relations

• Hospitality

• Driving

• Store management

• Patient care (6 years)

• Patient service (6 years)

• Patient service technician (6 years)

• Medical billing (6 years)

• Data entry (10+ years)

• Delivery driver experience (3 years)

• Food distribution to homelessness (5 years)

• HIPAA (5 years)

• Food safety (10+ years)

• Patient observation (5 years)

• Hotel management (5 years)

• Hotel experience (5 years)

• Hotel reservations (5 years)

• Communication skills (10+ years)

• Commercial driving (10+ years)

• Commercial cleaning (10+ years)

• Community engagement (10+ years)

• Troubleshooting

• Cash handling (10+ years)

• Cash register (10+ years)

• Cash management (10+ years)

• Cash reconciliation (10+ years)

• Waitress (5 years)

• Security (2 years)

• Active Directory

• LAN

• Food handlers card (10+ years)

• Linux

Certifications and Licenses

Non-CDL Class C

Driver's License

Food Handler Certification

Assessments

Management & leadership skills: Impact & influence — Proficient September 2022

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient

Recruiting — Proficient

March 2022

Managing the candidate sourcing and selection process Full results: Proficient

Work motivation — Proficient

December 2022

Level of motivation and discipline applied toward work Full results: Proficient

Work style: Reliability — Proficient

January 2023

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Customer focus & orientation — Proficient

September 2022

Responding to customer situations with sensitivity Full results: Proficient

Medical receptionist skills — Proficient

September 2022

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Delivery driver — Proficient

January 2023

Interpreting instructions or signs and solving problems Full results: Proficient

Work style: Reliability — Proficient

April 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Technical support: Customer situations — Proficient October 2023

Responding to technical support situations with sensitivity Full results: Proficient

Customer service — Proficient

September 2022

Identifying and resolving common customer issues

Full results: Proficient

Retail customer service — Proficient

August 2022

Responding to customer situations in a retail setting Full results: Proficient

Basic computer skills — Proficient

April 2023

Performing basic computer operations and troubleshooting common problems Full results: Proficient

Restaurant manager — Proficient

January 2023

Managing restaurant staff and meeting customer expectations Full results: Proficient

Sales skills — Proficient

September 2022

Influencing and negotiating with customers

Full results: Proficient

Scheduling — Proficient

March 2022

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient

Veterinary technician — Proficient

March 2023

Providing medical care to animals in a veterinary setting Full results: Proficient

Customer service — Proficient

February 2022

Identifying and resolving common customer issues

Full results: Proficient

Attention to detail — Proficient

April 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Delivery driver — Proficient

April 2022

Interpreting instructions or signs and solving problems Full results: Proficient

Work style: Reliability — Proficient

July 2023

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Case management & social work — Proficient

January 2023

Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams

Full results: Proficient

Administrative assistant/receptionist — Proficient October 2022

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Customer focus & orientation — Proficient

March 2022

Responding to customer situations with sensitivity Full results: Proficient

Administrative assistant/receptionist — Proficient March 2022

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Work style: Professionalism — Proficient

March 2022

Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient

Security guard skills — Proficient

March 2023

Assessing risks, enforcing security standards, and handling complaints Full results: Proficient

Call center customer service — Proficient

September 2022

Demonstrating customer service skills in a call center setting Full results: Proficient

Data entry: Attention to detail — Proficient

November 2022

Maintaining data integrity by detecting errors

Full results: Proficient

Work motivation — Proficient

July 2023

Level of motivation and discipline applied toward work Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Contact this candidate