H

Abdessamad

Harchane

1-306-***-****

Harchane_18@hotmail

.com

Richmond, BC V7A2W5

SUMMARY

SKILLS

Able to lift 75 lbs

Production piping knowledge

H2S safety trained

Class A license holder

Flexible schedule

Buffet Setup and Takedown

Check Payment Processing

Menu Memorization

High-Volume Dining

Point of Sale Systems

EXPERIENCE

Swamper

Richmond, BC

Ferguson moving and storage / Jun 2020 to Current

Secured truck loads by padding or strapping objects. Signaled crane and hoisting operators on where and when to move. Met company and OSHA safety guidelines for work site operations to minimize worker risk.

Loaded and unloaded daily material shipments, keeping products organized and secure to prevent damage and optimize handling.

First Cook

Richmond, BC

Fairmont/ Feb 2021 to Jun 2021

Communicated with kitchen employees, answered questions and offered insight into food preparations.

Kept kitchen, cooking utensils and storeroom clean and neat. Sanitized counters and utensils used for preparation of raw meat, poultry, fish and eggs. Checked freezer and refrigerator each day to verify proper functioning. Trained kitchen workers on culinary techniques.

Assessed inventory levels and placed orders to replenish goods before supplies depleted.

Served as lead cook, guiding and assisting training of less experienced cooks. Followed recipes and procedures to prepare, season and cook food products. Tested new recipes and menu items, following taste-test evaluation and procedural criteria.

Chef De Partie

Richmond, BC

Origoclub / Nov 2019 to Mar 2020

Managed food usage with proper stock rotation to prevent spoilage. Trained kitchen workers on culinary techniques.

Plated completed foods paying special attention to overall presentation and necessary garnishes.

Assessed inventory levels and placed orders to replenish goods before supplies depleted.

Sliced fruit and vegetables for various menu items and stored for later use in crisper. First Cook

Vancouver, BC

Vancouver convention center/ Nov 2019 to Feb 2020

Followed "first in, first out" rule with every food and beverage item, tossing outdated and expired food products.

Trained kitchen workers on culinary techniques.

Taught kitchen staff about proper nutrition, food allergies and dietary issues. Served as lead cook, guiding and assisting training of less experienced cooks. Operated variety of kitchen equipment to measure and mix ingredients. Cut, chopped and sliced meat and produce to prepare for cooking. Used computer to store and retrieve data and online orders. Generated food production sheets to forecast product and volume requirements based on menu selections.

Improved performance of team members resulting in high-quality meals produced daily.

Server

Unity, SK

Jack's pizza restaurant / Mar 2019 to Oct 2019

Greeted customers, answered questions and recommended specials to increase profits. Operated POS terminals to input orders, split bills and calculate totals. Satisfied customers by topping off drinks and offering condiments, napkins and other items.

Promoted desserts, appetizers and specialty drinks to optimize sales. Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.

Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.

Served food and beverages to patrons and immediately remedied issues with orders. Presented menus to patrons to answer questions about offered items and make suitable recommendations.

Addressed complaints to kitchen staff and served replacement items. Recorded meal selections and transactions in microsystem to deliver prompt service. Server

Wilkie, SK

Buriza burger and pizza / May 2017 to May 2019

Greeted customers, answered questions and recommended specials to increase profits. Operated POS terminals to input orders, split bills and calculate totals. Satisfied customers by topping off drinks and offering condiments, napkins and other items.

Promoted desserts, appetizers and specialty drinks to optimize sales. Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.

Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.

Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.

Served food and beverages to patrons and immediately remedied issues with orders. Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.

Presented menus to patrons to answer questions about offered items and make suitable recommendations.

Addressed complaints to kitchen staff and served replacement items. Trained new employees on restaurant procedures and plating techniques. Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Recorded meal selections and transactions in microsystem to deliver prompt service. Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Displayed enthusiasm and knowledge about restaurant's menu and products. Provided exceptional service to high volume of daily customers. Maintained accuracy while handling payments, giving change and printing receipts for customers.

Resolved customer concerns with friendly and knowledgeable service. Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.

Communicated with kitchen staff to stay updated on item availability and customer wait times.

Implemented sanitary food handling, holding and service protocols. Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.

Completed opening and closing checklists to ensure smooth restaurant operations. Set up tables and counters to prepare dining and serving areas. Relayed orders and special requests to cooks.

Calculated accurate bill amounts and processed cash and credit card payments. Prepared salads, appetizers and garnishes to assist kitchen staff. Retrieved prepared orders from kitchen areas and promptly delivered to guests. Presented food and beverages to guests at tables.

Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.

Brewed coffee and distributed to guests.

Relayed orders to service bar and kitchen via point-of-sale register system. EDUCATION AND TRAINING

High School Diploma

Institut of Tourism And Hotels Sep 2008

Casablanca

High School Diploma

Shoes Fashion Designer Jun 2007

Casablanca

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