Post Job Free

Resume

Sign in

Office Admin Customer Care

Location:
Manama, Capital Governorate, Bahrain
Posted:
December 23, 2023

Contact this candidate

Resume:

Zainab Ali

To work and use my experience and advanced knowledge for reputed

organization and improve the qualification of mine to a better life career and become competitive to myself and to others.

Work Experience

- Office Admin at Al Jishi Specialist Dental Center from Jan 2022 to Present

- Reception at Arab Gulf Medical Center from Nov 2021 to Dec 2021

- Insurance officer at Dr Fadel Alalawi Dental Center from Feb 2018 to July 2021

Meeting and greeting patients, answering telephone calls & providing needed Information

Scheduling appointments and follow ups for doctors and patients.

Assist in admin related tasks related to HR department

Dealing with information and different contacts of insurance companies

Online insurance process and post prescription and referral.

Read and specify policy and category of reconciliation and money collections

Maintain the contract of insurance in order to add any new changes

Prepare reports and statements supported with documents for records

Call patient after the treatment is done and ask for review and survey

Share and experience new techniques and learn variety of ways to develop our department to best

Prepare patient consent form and follow with doctors for any regards of patient needs

Dealing with accounts and cheque follow ups.

Reconciliation and auditing for payments and statements.

Track emails and respond.

- Reception at Almeazel Contracting from Feb 2016 to Feb 2018

Customer care representative at Ministry of Housing

Prepare monthly report and internal and external memos

Check security attendance sheets.

Prepare papers of Handing over of keys to tenant from Ministry of Housing

Achieve Ministry goals and objectives by providing quality services to citizens

Reporting before and after photos with comments from tenant.

Reading emails and announcments.

- Sales at Promotions from July 2013 to Jan 2017

Do several promotion and marketing to several company’s products

Approaching most customers at the market and explain about the product

Establish the new product specification and sample it to customer

- Secretary at Alhayki GRC from Jan 2013 to Jun 2013

Calling pending amount costumer and ask them to pay the balance .

Prepare estimate of GRC price according to style and weight and file organizing Education & Qualifications

ICDL Certificate and Work Ethics Course Feb 2013 – Feb 2014 AL- Mashreq Training Center

Civil Engineering Sep 2011 – Sep 2013 Bahrain

Training Institute

Commercial Studies Sep 2006 – July 2009 Omaima

Secondary School

Name

Zainab Ali

Marital Status

Married

Nationality

Bahraini

Phone number

+973-********

Email

ad16jw@r.postjobfree.com

Linked In

https://www.linkedin.com/i

n/zainab- ali-b29067142/

Language

Arabic

Native

English

Advance

Skills

Communication

100%

Customer service

100%

Data Entry

100%

Welcoming Visitors

100%

Time management

100%

Microsoft office

90%

Hoppies

Explore the world

Reading



Contact this candidate