Office Admin Customer Care
Resume:
Zainab Ali
To work and use my experience and advanced knowledge for reputed
organization and improve the qualification of mine to a better life career and become competitive to myself and to others.
Work Experience
- Office Admin at Al Jishi Specialist Dental Center from Jan 2022 to Present
- Reception at Arab Gulf Medical Center from Nov 2021 to Dec 2021
- Insurance officer at Dr Fadel Alalawi Dental Center from Feb 2018 to July 2021
Meeting and greeting patients, answering telephone calls & providing needed Information
Scheduling appointments and follow ups for doctors and patients.
Assist in admin related tasks related to HR department
Dealing with information and different contacts of insurance companies
Online insurance process and post prescription and referral.
Read and specify policy and category of reconciliation and money collections
Maintain the contract of insurance in order to add any new changes
Prepare reports and statements supported with documents for records
Call patient after the treatment is done and ask for review and survey
Share and experience new techniques and learn variety of ways to develop our department to best
Prepare patient consent form and follow with doctors for any regards of patient needs
Dealing with accounts and cheque follow ups.
Reconciliation and auditing for payments and statements.
Track emails and respond.
- Reception at Almeazel Contracting from Feb 2016 to Feb 2018
Customer care representative at Ministry of Housing
Prepare monthly report and internal and external memos
Check security attendance sheets.
Prepare papers of Handing over of keys to tenant from Ministry of Housing
Achieve Ministry goals and objectives by providing quality services to citizens
Reporting before and after photos with comments from tenant.
Reading emails and announcments.
- Sales at Promotions from July 2013 to Jan 2017
Do several promotion and marketing to several company’s products
Approaching most customers at the market and explain about the product
Establish the new product specification and sample it to customer
- Secretary at Alhayki GRC from Jan 2013 to Jun 2013
Calling pending amount costumer and ask them to pay the balance .
Prepare estimate of GRC price according to style and weight and file organizing Education & Qualifications
ICDL Certificate and Work Ethics Course Feb 2013 – Feb 2014 AL- Mashreq Training Center
Civil Engineering Sep 2011 – Sep 2013 Bahrain
Training Institute
Commercial Studies Sep 2006 – July 2009 Omaima
Secondary School
Name
Zainab Ali
Marital Status
Married
Nationality
Bahraini
Phone number
*******.**@*******.***
Linked In
https://www.linkedin.com/i
n/zainab- ali-b29067142/
Language
Arabic
Native
English
Advance
Skills
Communication
100%
Customer service
100%
Data Entry
100%
Welcoming Visitors
100%
Time management
100%
Microsoft office
90%
Hoppies
Explore the world
Reading
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