Ted Lowery

***** *********** *****

Unit A

San Diego, CA. 92128

619-***-****

ad16j1@r.postjobfree.com

Technical Instructor / Instructional Designer

A technical training professional with expertise in:

Technical Instruction

Content Development

ILT / VILT Delivery

WBT Development

Global Training Projects

Video Compressions Systems

Performance Measurement

Video Editing

Video Production

Product Support Training

Customer Support

Software Support Training

Networking

Satellite Broadcasting

Digital TV quam/DVBS2/HLS/CDN

Technical Skills

Camtasia, Articulate 360, Captivate, Windows 10, Windows Server, Linux Red Hat, Cintos, Video Wave, Pro Audio, Sonar, Acid Pro, Wave Studio, Dream weaver, Fireworks, Front Page, Photo Shop, Microsoft office, Microsoft Project, Microsoft Access, Corel, Flash, Adobe Premiere, Fruity loops, Frame maker, After Effects, Adobe Creative Suite, AWS Technical Essentials

CommScope/ARRIS/Google/Motorola, San Diego CA 2009 - 2023

Technical Training / Instructional Design

Developed and delivered client specific technical, sales, and marketing training courses on Digital Satellite Television Broadcast systems using Articulate storyline, Camtasia, and other content design tools

Designed content for video, CD, DVD, Video, Web, and eLearning delivery

Designed performance based evaluation tests and measuring methods.

Developed and maintained lab environments required in delivering technical training.

Conducted product test and development support to engineering and test teams.

Developed training content that required knowledge and implementation of multiple software and hardware platforms and programming languages such as java, SQL, Assembler, Oracle, and Visual basic.

Developed technical documentation with instructional design methods and standardized document formatting for student guides, lab guides, instructor and student aids

Delivered technical training to System engineering, IT, Sales, Support, and Marketing personnel

Responsible for updating and maintaining developed content and distributing to the training content and document delivery portals LMS systems

Anacomp, Vista CA 2006 - 2009

Technical Training / Instructional Design

Developed and delivered client specific technical, sales, and marketing training courses on raid arrays systems, cryptographic systems, Blade servers and software products.

Designed content for video, CD, DVD and Web based delivery

Designed performance based evaluation tests and measuring methods for product certification.

Developed and maintained lab environments required in delivering technical training.

Developed training content that required knowledge and implementation of multiple software and hardware platforms and programming languages such as java, SQL, Assembler, Oracle, and Visual basic.

Developed technical documentation with instructional design methods and standardized document formatting for student guides, lab guides, instructor and student aids

Delivered technical training to System engineering, IT, Sales, Support, and Marketing personnel

Responsible for updating and maintaining developed content and distributing to the training content and document delivery portals LMS systems

Dot Hill Systems, Carlsbad, CA 2004 - 2006

Manager Technical Training

Developed corporate training requirements for global implementation in the European an Asia Pacific regions.

Developed and delivered Instructor led, CD and Web based technical, sales, and marketing training courses on Dot Hill Disk raid arrays systems and software products to Dot Hill personnel, resellers, and customers

Developed and delivered vender specific technical, sales, and marketing training courses on Dot Hill Disk raid arrays systems and software products.

Designed content for video, CD, DVD and Web based delivery

Designed performance based evaluation tests and measuring methods for product certification.

Developed and maintained lab environments required in delivering technical training.

Developed and administered training web site.

Quantum ATL, Irvine, CA 2000 - 2003

Technical Training / Instructional Design

Developed and delivered Web based technical training courses for hardware/software installation, configuration, operation, troubleshooting, and performance tuning of ATL DLT Tape Library products on Windows 2000, Windows NT 4, Sun Solaris, IBM AIX, HP, SAN/NAS/Fibre/SCSI/Gigabit platforms

Created video content for CD and Web based delivery

Designed, developed and delivered Web based technical training courses.

Delivered technical training to ATL personnel, resellers, and customers.

Developed the corporate training requirements for global implementation in the European an Asia Pacific region.

Created performance based evaluation tests and measuring methods for product certification.

Developed and maintained lab environments required in delivering technical training.

Developed training content that required knowledge and implementation of multiple software and hardware platforms and programming languages such as java, SQL, Assembler, Oracle, and Visual basic.

Developed technical documentation with instructional design methods and standardized document formatting for student guides, lab guides, instructor and student aids

Delivered technical training to System engineering, IT, Sales, Support, and Marketing personnel

Responsible for updating and maintaining developed content and distributing to the training content and document delivery portals LMS systems

Hitachi Data Systems, San Diego, CA 1981 - 1999

Senior Technical Instructor and Course Developer

I was responsible for developing and delivering technical training to HDS personnel, resellers, and customers.

I trained participants on Hardware/Software installation, configuration, operation, troubleshooting, and performance tuning.

Developed and delivered the following technical training courses on7700E Storage Array, 7700E Open systems installation and configuration, 7490E Tape subsystem, 7490 Tape subsystem, 7480 Tape subsystem, 7450 Tape Library, 7430 Tape Library, Clarify (Customer/Product tracking software), ART (Activity Reporting Tool)

I created the following technical training courses on HDS hardware and software products.

Including 7700E storage array, 7700E Open systems, 7450 Tape Library, 7430 Tape Library, Clarify (Customer/Product tracking software), ART (Activity Reporting Tool)

Developed corporate training requirements for global implementation of the clarify product.

Developed the following video and CBT technical training courses on HDS hardware and software products: Clarify Video training, 7490E video training, F10 CPU video and web based training

Designed performance based evaluation tests and measuring methods for product certification.

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