L

ASHLEY

LOUDEN

**** ********

Troy Mi *****

313-***-****

ASHLEYL87

@OUTLOOK.COM

SUMMARY

Diligent and detail-oriented Administrator with proven history in successful team management. Professionally coordinate files, correspondence, and resources to boost productivity and facilitate operations. Skilled in general office processes and optimization strategies.

SKILLS

• Team oriented

• Reporting and documentation

• Technologically savvy

• Excels fast pace environments

• Back-office operations

• Calendar management

• Training and development

• Military acknowledgement

EXPERIENCE

ASSISTANT ADMINISTRATION SPECIALIST

ORTHOPEADIC MEDICAL, OF TAMPA BAY March 2020 to Current Responsible for preparing medical charts for upcoming appointments, verifying all insurances for visits/DME, processing authorizations/sending requests, scheduling appointments, covering the check-in process, assisting on collections of money, maintain up to date documentation on each account, assisting management with any other tasks. Provides training for new personnel on company programs and protocols. MEDICAL RECEPTIONIST/IT SPECIALIST

NORTH WOODWARD INTERNAL MEDICINE January 2015 to February 2020 Responsible for scheduling appointments, answering multi-line phone, oversaw and maintained physician portal, maintained electronic filing system, assisting all physicians in the group with any needed documentation as well as obtaining all referrals and authorizations for procedures.

DIRECT SUPPORT ASSISTANT

RESIDENTIAL OPPORTUNITY March 2010 to December 2014 Responsible for medication distribution, establishing care treatments, coordinating, and transporting to care facilities, providing personal care, and creating and updating state-mandated facility documentation. EDUCATION AND TRAINING

BACHELORS: CRIMINAL JUSTICE, 2013, ITT TECHNICAL INSTITUTE High Honors, Microsoft certified, certified in Weapons of Mass Destruction, CPR certified, Perfect Attendance.

ASSOCIATES: CRIMINAL JUSTICE, 2012, ITT TECHNICAL INSTITUTE Perfect Attendance and High Honors.

ACTIVITIES AND HONORS

Member of national technical honor society

Assistant to local Homeowners Association

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