Sarah Shedlock

Dedicated professional with expert level experience and a positive team oriented attitude looking for an opportunity with the right company. Cross Junction, VA 22625

ad16gh@r.postjobfree.com

+1-540-***-****

Versatile, reliable and efficient professional with 10+ years experience supporting managers and Executives in high paced environments. Diversified skills include client relations, Human Resources, project management, and administrative support. Excellent phone and digital Authorized to work in the US for any employer

Work Experience

Talent & Culture Business Partner

National Lutheran Communities and Services - Winchester, VA December 2022 to Present

Human Resources Professional:

Provides a high level of customer service by responding to general inquiries relating to company policies, programs and procedures.

Maintains Talent & Culture electronic filing systems, ensuring accuracy and completeness of confidential personnel files and team member records.

Responsible for offer letter creation, change forms, and internal transfer paperwork. Leads new team member orientation (Ignite) communicating NLCS policies and procedures, benefit information and the NLCS We CARE culture and ensures training is completed for all new hires. Prepares new hire packages and sets up the space for team member orientation. Tracks referral and sign on bonuses and enters in the HRIS system for prompt payment. Processes new hire transactions within the HRIS system prior to the first day of employment. Verifies I-9s for all new hires and maintains electronic I-9 files. Tracks and verifies nursing licenses on a weekly basis to ensure full compliance. Updates license information in the HRIS. Escalates expired licenses to the Talent & Culture Director. Submits worker’s compensation incident forms to the carrier and assists the Talent & Culture Director with any follow up as directed.

Runs reports to check for data integrity, to include scheduled work hours, status, missing photos, missing badge numbers. Coordinates and processes resignations. Processes termination transactions immediately upon departure in the HRIS system. Submits separation tickets for candidates who started the onboarding process and are not hired. Completes exit interviews for voluntary separations and updates the compliance spreadsheets. Reviews exit feedback with the Talent & Culture Director, calling attention to concerns related to culture and fraud.

Manages the HR ticket system by responding to tickets within one business day. Escalates tickets to the Talent & Culture Director or reassigns to another department as appropriate. Provides Family and Medical Leave (FMLA) paperwork to team members upon request and sends completed paperwork to Benefits as needed

Provides advice, assistance, and follow-up on NLCS policies, procedures and documentation Assists in coordinating and championing Talent & Culture led events Business Office Manager

Spring Arbor Assisted Living - Winchester, VA

June 2020 to December 2022

• HRIS Ultipro and peoplenet

• Serve as Human Resources liaison coordinating new hires, terminations, personnel changes, etc.

• Manage worker’s compensation claims; collect information, notify worker’s compensation carrier and monitor loss time and medical treatment

• Coordinate team member trainings and certifications

• Communicate and assist team members in benefits enrollment

• Complete and submit biweekly payroll and ensure accuracy

• Create and maintain confidential team member files

• Maintain annual OSHA logs

• Function as part of the management team (manager on duty coverage, presenting the community to potential residents, planning and participating in staff meetings, planning and implementing marketing and community events)

• Assist Executive Director with marketing strategies and telephone and walk-in inquiries

• Supervise front desk staff

• Manage the community and support the Resident Care Director in supervising personnel in the absence of the Executive Director

• Maintain and audit all financial records and accounts receivable software/records

• Manage and minimize the community’s accounts receivable

• Bill and audit monthly charges to residents/residents’ families

• Maintain and reconcile cash on hand (petty cash and resident funds) weekly

• Complete all bank transactions in a timely manner

• Reconcile the community’s corporate credit card monthly

• Track expenses authorized by the community

• Review and code invoices for payment

• Maintain all vendor files

• Resolve vendor discrepancies

Business Office Manager

Rescare

March 2019 to January 2020

• HRIS ADP and Kronos

• Oversee 87 client spending practices/ Monitor all staff spending. Reallocate staff and client spending with bank statements

• Entered Payroll time and corrections for 252 employees using Kronos payroll system. Managed expense reports for employees. Human Resources Assistant doing background checks, interviews, and assisted with the onboarding process. Manage all office operations to include maintaining supplies for all office and group homes. Management of all Accounts Payable and Account Receivable. Medical billing for all ICF and Waiver clients via Medicare and Medicaid, submission of all needed paperwork to Social Security for all client financial and medical benefits. Assist Executive director in financial transactions. Patient Financial Counselor

Shenandoah Oncology

June 2017 to March 2019

• Insurance verification and eligibility for all government and commercial insurances, assembly of patient financial requirements for free drug and drug assistance programs. counsel patients on insurance benefits and co payments, obtain pre-authorization of medical services including chemotherapy and oral medications as related to all recommended patient treatment plans. Assist with drug replacement plans. Analyze claims for medical providers to determine extent of provider and patient liability. Collections processing for all patient debts. Physician credentialing. Supervisor

Valley Health

July 2015 to June 2017

• Supervised 11 employees within the medical insurance claims department. Head of customizing practice management software

• Collections- in house and third party bad debt. Oversee all functions and procedures within medical billing office

• In charge of daily cash flow and employee work logs. Analyze claims for medical and oral surgery to determine extent of provider and patient liability, make approval or denial decisions and negotiate settlements with claimants in accordance with policy provisions. Collaborate with insurance agents to correct errors, rectify omissions and investigate questionable issues Operations Coordinator

Rescare

May 2015 to December 2016

• Oversee client spending/ Monitor all staff spending, Reallocate staff and client spending with bank statements

• Payroll and Human Resources Assistant. Manage all office operations. Assist Executive director in financial transactions.

• Management of all Accounts Payable and Account Receivable. Medical billing for all ICF and Waiver clients via Medicare and Medicaid, submission of all needed paperwork to Social Security for all client financial and medical benefits.

Education

Certificate in SHRM-CP

George Mason University - Fairfax, VA

Present

Bachelor of Science in Business

Saint Leo University - Saint Leo, FL

May 2006 to September 2010

Skills

• Claims Handling and Investigations of medial insurance Department head for multiple medical billing practices Medical insurance policy and submission

Medical Terminology.

AS-400, Macess, SSI, Payer Path; Microsoft Excel, Word, Access, Medical Manager, RealMed. McKesson, Kronos Workforce, RFMS, HCS practice management program, Oracle

• Scheduling

• Accounts Payable

• Billing

• Payroll

• Receptionist

• Microsoft Excel

• Data Entry

• Medical Terminology

• Typing

• accounting

• Human Resources

• Accounts Receivable

• Outlook

• Word

• Office Management

• Microsoft Office

• EMR Systems

• ICD-10

• Insurance Verification

• Management

• Medical Office Experience

• Medical Receptionist

• Medical Records

• Employee Orientation

• Hospital Experience

• Transcription

• Medical Billing

• Customer Service

• Clerical Experience

• Epic

• Workers' Compensation

• CPT Coding

• ICD-9

• Quality Assurance

• Medical Coding

• Anatomy Knowledge

• Benefits Administration

• Recruiting

• Human Resources Management

• UltiPro

• Auditing

• Nursing home experience

• Time management

• Leadership

Certifications and Licenses

Driver's License

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